Capquest and old CAT debt - Resolve call at my door

[Cagney18]

Had a letter from resolve call a week or two ago for a debt from Capquest for an old catalogue account, I mean about 10 years old if not more.

 

It said not to ignore the letter or they would send someone round.

I just ignored it as I thought it was just frightening tactics.

 

Today I had a man from resolve call knock on the door! Fortunately I must have missed him but looking on my ring doorbell he then tries my next door neighbour and then a house opposite surely they shouldn't be doing that? And will he be back? 

[dx100uk]

well you know how to respond if he does turn up again.

no they should not be calling on neighbours ever.

 

pretty sure thats against conc rules and fca debt collection guidlelines.

 

if you know you've not paid nor used the CAT account in more than 6yrs 

sent capquest our statute barred letter from the debt collection section of our library

 

dx

 

 

[Cagney18]

Thank you will do! 

[Homer67]

If he comes back film him on your phone and tell him to leave or you'll call the Police, do not engage otherwise, do not answer questions, just keep saying leave now.

[dx100uk]

police 101.

 

dx

[Cagney18]

Had a reply from Capquest saying that the debt is being managed by Resolvecall and to contact them. Should I send the statue barred letter to them? 

[dx100uk]

On 30/01/2023 at 19:42, dx100uk said:

if you know you've not paid nor used the CAT account in more than 6yrs 

sent capquest our statute barred letter from the debt collection section of our library

 

[Cagney18]

I sent the statue barred letter to Capquest and their reply to it was to contact Resolvecall as it's now managed by them so should I sent another copy to Resolvecall 

[dx100uk]

No 

 

Dx

[honeybee13]

Thread reopened. Please post your questions here.

HB