RAc full inspection has revealed faults not detected

[mamothd]

I paid over £400 for a 300 different tests on a Porsche Panamera with RAC inspection service.

 

I bought the car as RAC saw nothing major wrong.

Less than a week on and a garage has found 2 major faults:

1. several hoses need replacing

2. more crucially, they say the gearbox will need replacing soon, at around £5000. They can tell because when you reverse it it takes time to build momentum.

 

Surely RAC should have spotted both of these faults.

How do I go about getting RAC to pay to for these repairs?

[honeybee13]

Hi.

 

Could you show us the terms and conditions of the level of test you booked with the RAC  please? I think there might be more than one.

 

HB

[mantis shrimp]

Do you have a written report detailing the results of the latest inspection? 

[dx100uk]

Just because the rac didn't spot the errors, other than poss giving you a poss bit of a refund, the faults repair are down to the ret under your consumer rights?

 

When did you purchase the vehicle?

When did you notify the retailer?

 

Dx

[mamothd]

I employed RAC to inspect a car I was looking to purchase.

I bought their top service, the 400 point one.

 

Apparently the owner had put tape around one of the hoses. I didn;t know this.

You would have thought the rac would have noted the tape in the report, as it could have been masking something. But no mention was made.

 

I bought the car, and a few days later the car was losing water. I ended up having to replace all the hoses at a cost of £800.

The RAC deny responsibility . They say I should have had it pre-checked for oil or water leaks at a garage prior to rac looking at it.

 

I think this is nonsense, and they are trying to get out of it.

 

What do you think, as I'm considering suing them.

[BankFodder]

Was this a purchase from a private seller or a trader?

[mamothd]

it was private

[BankFodder]

In terms of the private seller, the situation is much more difficult than dealing with a trader because you don't have the protections of the consumer rights act .

If you can identify somewhere in which the seller misled you as to the condition of the car, then you could have an action directly against that person .

In terms of the claims from the RAC, it is quite extraordinary what they appear to be saying. And yes, you are right, it is a lot of rubbish .

However, bringing a claim against them for their report may not be straightforward.

I could imagine that you signed some kind of agreement before the inspection was carried out .

Also, would it be possible to say that a reasonably diligent inspection by an expert would have discovered the defects?

Afraid that in order to discover this, you would have to get another report from somebody else who would try to assess whether the defects were so obvious that a reasonable expert would have discovered them .

Buying from a private seller is generally speaking very much cheaper than buying from a trader, but on the other hand, you lose various protections afforded by statute to consumers who trade with commercial sellers

[stu007]

Hi

 

As you mention it was the RAC Top Service you Employed to inspect the Vehicle could you clarify it was this one?

 

Advanced Vehicle Inspection - Structural & Mechanical | RAC

WWW.RAC.CO.UK

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Our advanced inspection covers a 307 point mechanical and structural check of your vehicle. Click here to find out more about this service.

 

 

If it was the above one what does the Engineers Condition Repot that was email to you state? )could you post it her in PDF Format see our How to Upload)

 

Did you get the Verbal Engineers Report?

 

Could you post exactly the response you had from the RAC after you complained to them about this matter? (would be helpful to see exactly what they have stated)