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    • Hi there   thank you for the reply. No, it's not a silly question at all. I am convinced I didn't hit anything with my car. I was going very slowly and it was the guy standing next to his lorry in the road who punched and kicked my car as I went by. It's cause I saw him do it in the mirror.  I initially thought he did it because he thought I was passing him maybe too closely whilst he was messing around with his lorry ?  That's why I stopped and got out and asked what he thought he was doing hitting my car. He then just hurled abuse at me. Not making any accusations such 'you hit me' 'you hit my lorry' or you did this or that. He just swore and shouted at me. At which point I said I would be making a complaint to his company for his threatening behaviour and vandalism for punching my car. I went to my car , got my phone to take a photo of his number plate but then he came towards me again and I thought if he now hits me I am going to come second. I am a woman in her mid 50s travelling on her own and this guy looked like a Millwall football supporter (short, rotund, skin head) so I decided to leave this situation. I got back in my car closed the door and drove off before he could reach me.  I later checked my phone and noticed the photo was too blurred, as I turned and rushed back to my car too quickly before the camera could focus. So I thought it was pointless making a complaint as the guy couldn't be traced anyway, so I forgot all about it until yesterday. But this is all I can think of, it must have to do with this incident as it is in the same street.   
    • Please read the following thread very carefully. It is extremely relevant where you are suing Evri on the basis of a contract which you originally made with Packlink who are domiciled in Spain. A judgement has been obtained and we have applied for transcript and it will be put up on this thread as soon as we receive it probably about the end of July. In the meanwhile, read this thread, see what has been discovered about the Packlink/Evri/customer relationship and look at the witness statement very carefully. It's a long thread but don't give up. Once you have the transcript of the judgement, then I will do a more careful and explanatory post here   https://www.consumeractiongroup.co.uk/topic/459707-evri-lost-my-ebay-parcel-£844-court-claim-issued-judgment/
    • So if the breach occurred say Dec 2017 (first missed payment) and the default notice was issued Sept 2018 and the claim was issued 7th June 24 the claimant will of course be arguing it is within the limitation period (by 3 months)
    • Yep, I would  have brought up the other things like asking for their contract and receiving no response etc. but the mediation phone calls were rather short. Evri just said the contract was not with them (i said 1999 act response etc.) and the goodwill offer thing. Whole process took about 10 minutes in total. Seems like they don't even want to negotate in mediations anymore. "they're only given a certain amount that they can agree to in mediation per day" I mean its hard for me to say if thats the mediator paraphrasing or aa direct quote from evri I will look through that thread and share what I find, also for what its worth I also have everything I made for the previous claim WS and bundles etc. that I can tweak for this parcel, since it did go almost all the way to court and is a virtually identical case. that + this new stuff you shared above should be helpful to me
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Spring Parking ltd/DCB(Legal) 6 2019 ANPR PCNs claimform - 1-3 Upper Green East, Mitcham, Surrey, Cr4 2pe ***Claim Discontinued***


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@FTMDave 

unfortunately, proving I was elsewhere will be a hard ask due to the amount of time that has passed and the limited record or recollection of my activities back then.

 

Even the electronic copies of my bank statements obtained only give a high-level summary of my transactions on the dates in question and do not confirm any time and location.

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What about social media posts Facebook etc for the time(s) location too, and of course Google tracking might have been enabled if location is ticked. Mine both show going back years 

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Don't know whether it's significant but having looked at the PCN's earlier in the thread and using google view, it seems that the "photographic evidence" shows the vehicle to be on a public road?

(Outside the car park).

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@Nicky Boyyou're absolutely right and it's something I'd picked up too because those sneaky 

images are of the vehicle being on the public road..........not within the car park premises. There

is even another exit as you approach the entrance to the car park.

 

Initially, I dismissed the alleged PCNs because they only showed me driving on that public road

and besides, I was most convinced there was absolutely no chance of me staying 2+ hours in

that car park on any visit. 

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Also, using Google street view date change, it seems that the entrance signage "disappears" sometime between October 2015 

WWW.GOOGLE.CO.UK

Find local businesses, view maps and get driving directions in Google Maps.

   and June 2016

WWW.GOOGLE.CO.UK

Find local businesses, view maps and get driving directions in Google Maps.

  and is absent all the way up to this August.

 

Does this mean there can't be a "parking contract" formed?

Edited by Nicky Boy

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@dx100ukthat was a brilliant suggestion!! I'd forgotten completely about the option of

Google Location Tracking.......even though the disappointing aspect of it is that it doesn't

always provide 100% guaranteed tracking history.

 

Unfortunately, none of my location data is logged for four of the dates in question, but for

one of the dates, Google logged my time at my Gym (car park premises) as 15:22 - 17:19 

which is less than 2 hours. The morons on the other hand claim my entry and exit times

were 15:21 and 17:38 respectively.

 

I intend to contact my banks, etc, to provide me with all location and transaction times for

the remaining dates, if Google can't provide the needed supporting evidence.

 

@Nicky BoyI'm assuming you mean the yellow signage that was originally located to the left of the

car park entrance and next to the end-terrace building?

 

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Yes, I  believe the entrance signage is quite important. The experts will probably confirm or shoot me down in flames.😆

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There is not one person on this forum who hasn't made mistakes in legal disputes.  Especially if they've never been in that position before.  I've made loads.

 

However, learn from this experience if anything similar happens in future.  Of course you can't remember now what you were doing on a certain day in 2019.  But you could a fortnight after the day in question when the fleecers' letter popped through the letter box.  The time to be coming here & dealing with the fleecers was straight away, not three years later.

 

Anyway, the SAR will give you more details.

 

All the points already made by the others are good ammo: a de facto overstay of one minute on a busy Saturday when it would have taken ages to park and later get away; PCN issued for the wrong reason; Google tracking; car on public road; lack of signage; etc.

 

Good idea to get on to your bank(s).

 

 

We could do with some help from you.

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@lookinforinfoand therein lies the issue I raised some days ago regarding the accuracy and validity of the evidence they claim to gather via their cameras?

 

Is it ever put to any proper scrutiny at all?

 

Let's say the defendant couldn't dig up any backing evidence like Google Location History or some other evidence to exonerate them, does that mean they become "sitting ducks" and are left entirely at the mercy of the parking company's claim and perhaps the leniency of a court?

 

We've already seen DCB Legal come out with the excuse that a faulty IT system was the reason for them submitting a completely incorrect Claim.

 

Is there any reason therefore not to believe that those car park camera data aren't falsified or inaccurate too................whether deliberate or accidental?

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To a certain extent it may depend on the company involved. With some one could think there was no way it could be anything other than deliberate and with a few [probably less than five] it could have been a genuine error. Though it is strange that the "errors" always seem to work in their favour.

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They might not have submitted it yet sent as a frightener?

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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  • 2 weeks later...

Hi All,

 

So, some further update to share. 

 

1. Unfortunately, my bank (Lloyds) has advised that they do not retain account transaction details that include location of those transactions, over such lengthy time periods.

 

2. I have in the last couple of days received from the court, an N149 (front copy attached) advising of a proposal to allocate the case to the Small Claims Track. The letter requests that I complete and file with the court office, a Form N180 (Small Claims Directions Questionnaire by Monday 14th November 2022. 

 

Would be grateful for any advice on how to proceed next.

 

 

N149 - Notice_of_Proposed_Allocation_to_SCT_pg001.pdf

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https://www.consumeractiongroup.co.uk/topic/347310-legal-n180-directions-questionnaire-small-claims-track-correct-at-sept-2016/#comment-5088148

3 copies

yes to mediation (unless you filed our Statute Barred Defence OR this is a claim for a Private Parking Ticket)

1 wit you

Suitability for determination without a hearing? no (read all the posts in N180 link above for the reason)

the rest is obv

1 to the court

1 to sols (omit phone/sig/email)

1 for your file

 

dx

you should also not be wasting 2 weeks by not reading like threads here..

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Realistically you are going to have problems here.

 

It's a lot of money so the fleecers will go all the way.  They have even forked out to amend the Particulars of Claim which they didn't think worth their while when they messed up in the same way in chinoky's case.

 

Given the sheer volume of tickets the judge is likely to think that some at least must be justified.

 

Remind me what date you sent the SAR?  I think Spring Parking are in default.

We could do with some help from you.

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On 06/11/2022 at 13:45, FTMDave said:

They have even forked out to amend the Particulars of Claim

@FTMDavehmmmm, did they actually amend and resubmit the Particulars of Claim to the court.............or did they simply send me that hand-written amendment to give me the jitters?🙂

 

Perhaps I may be wrong,

but if they'd amended and resubmitted the Particulars of Claim, surely my expectation would have been that the court would send me the revised copy and also update the case on the MCOL portal with that information.

 

To date, none of this has happened, suggesting to me that they never resubmitted a revised claim..........hence they opting now to apply for the case to be sent to the Small Claims Track...................or have I got this all completely wrong?

 

On 07/11/2022 at 01:58, lookinforinfo said:

One of the things to ask for in your WS is the accuracy and synchronisation of their ANPR cameras

 

@lookinforinfo agree completely. Yes, I really believe that is very much a valid argument to be made, with regards these claims by parking companies.

 

My personal view is that the burden of proving a defendant guilty in law always rests with the prosecution (or claimant in this case) and must be beyond reasonable doubt. Does presenting some still images with some unverified dates and times constitute "beyond reasonable doubt"?

 

In one of my previous posts, I even confirmed Google's Location Tracking Service logged my car with a different entry and exit time on one of the days stated on the claim and if this was presented as evidence, should there be any reason why the court wouldn't consider it valid..............and therefore by extension, question the validity of all of the other dates and times stated on the claim?

 

Maybe this is a line of defence that's been debunked by the court already and someone here may confirm so, but if not, I strongly feel it is very much a subject to be challenged. In other words, who is policing the "Policeman" aka car parking companies on these ANPR claims? Are those data verified and validated...........or simply accepted as gospel?

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Hitman: post #97 'My personal view is that the burden of proving a defendant guilty in law always rests with the prosecution (or claimant in this case) and must be beyond reasonable doubt.'

Unfortunately you are trying to apply the Criminal requirement to a Civil case where the the onus  on the claimant is actually only to prove probability' to the satisfaction of the adjudicator/judge.

Edited by Gick
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My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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@Gickthanks very much for your input. It's quite an interesting point you've made and very insightful, as I 

was never aware of that legal disparity between the burden of proof required for Civil cases, in contrast with

that of Criminal cases. Wow!!

 

@dx100ukthanks ever so much for your feedback on my completion and submission of the N180 form. It is much appreciated.

 

I couldn't however help making the curious observation from this similar case with Highview Parking last year, albeit for a smaller claim amount, that you advised back then was to decline a mediation by responding "NO" on the N180 form.

 

Just for my own understanding and learning,

are you able to shed a bit more light on the reasons for those two conflicting responses please?

 

Does the claim amount determine the appropriate response perhaps.......or is this  latest response simply down to some changes in legislation, etc? 

 

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2 minutes ago, hitman126 said:

 

@dx100ukthanks ever so much for your feedback on my completion and submission of the N180 form. It is

much appreciated.

 

I couldn't however help making the curious observation from this similar case with Highview Parking last year,

albeit for a smaller claim amount, that your advice back then was to decline a mediation by responding "NO" on

the N180 form.

 

 

  On 06/11/2022 at 13:44, dx100uk said:

yes to mediation (unless you filed our Statute Barred Defence OR this is a claim for a Private Parking Ticket)

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There is nothing to mediate on with a parking Charge Notice, you either owe it or don't mediation will just give them hope of getting what they claimed for minis a tenner and they will be happy their dodgy POC didn't get challenged in front of a judge.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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