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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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United Utilities and water bill


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I moved into new house and I live alone since in May 2020

 

. I started to pay by standing order and 6month later I was told I owe money and must up it to £15p/m. and I did.

 

Later to another £25p/m around January 2022 and I did and requested to see itemised billing which was followed by a phone call to water office

 

To my surprised the itemised billing showing several hundreds of pounds owing. The lady on the phone was bullying me to effect a direct debit and that she needed minimum payment of £64.00 to bring my account to date.

 

When I asked what was wrong with standing order she authoritatively insisted that I must have DD in place. I promised I will get back to her but she was not having it, and I had to terminate the call. This was in May 2022.

 

Few days after our conversation I effect/increase my standing order to £65.00 P/month. I have not missed a payment.  

 

I now have a letter showing current balance owing at £128.66 with threat to pass my account to debt collector.

 

What are my options here please.

After debt collection what happens as they initially threatened to terminate my water supply, cancel my standing order and take me to court for recovery, now is passing my account to debt recovery. 

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Topic moved tot he appropriate forum....Utilities - Gas, Electricity, Water

 

Who is your water provider ?  Have you always paid by SO ?  Did your annual statement ever show any arrears ?

 

Andy

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The water provider is United Utilities.

I have always been paying by standing order.

 

I took the initiative soon as I moved in in May 2020 to do standing order from the first demand seeking new occupier and I responded to start my payment by standing order.

 

I never received billing from the unless I ask for it. 

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Okay thanks....

 

Well I'm with the same utility company and I get an annual statement/bill (as required by law)...sets out what I have paid previous year and the next years advance payments expected and if the payment amount requires increasing or even decreasing which they do automatically by Direct Debit.

 

Any arrears are automatically reflected and collected in the new payments for the coming year..listed month by month.

 

When they first contacted you by " new occupier " letter,  you did contact them and set up your account ?

 

 

 

.

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Also states quite clearly they accept payment by Standing Order.

 

WWW.UNITEDUTILITIES.COM

Pay your water bill using My Account or via our app. Set up a direct debit or choose other ways to pay

 

And if you set up your account on line ......you can check it daily to the penny.

 

https://www.unitedutilities.com/your-questions-answered/my-account/how-can-i-request-a-paper-copy-of-my-bill/

 

 

 

.

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Unfortunately for them YOU control your bank account not them.

 

DO NOT get bullied into paying them more money than you can afford, cancel any direct debit payment you've set up and start paying them by SO at a price YOU can afford.

 

And they CANNOT cut you off or terminate your water supply if you are living in the property.

 

You are paying them a fixed sum each month, which you need to reduce until they supply you with an accurate water bill,

and any talk by them about cutting you off or legal action is just BS.

  • I agree 1

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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1 hour ago, simeon1964 said:

I do not want to pay by DD. I worry sending my account to collection when they already requested £64p/month  and paying then £65.00

 

We are not saying you do or have to have a DD...but you can still set up an account on line...then you can keep an eye on the balance and possibly find out where these arrears are coming from.

 

Do you not want to see your statements and have control ?

We could do with some help from you.

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  • dx100uk changed the title to United Utilities and water bill

collections/DCA cant add anything and are NOT BAILIFFS.

 

next time dont ring them

writing only.

they cant cut you off - against your human rights!!

they will lie on the phone 

 

dx

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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