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    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Packlink/EVRi parcel delivered with its contents stolen


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they rarely do.

yes sure evri/EVRi as everyone else has too.

 

dx

 

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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You really expect somebody is going to exercise. Some good will? Bless.

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Your decision. Your case to win and it's your case to lose

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Id send EVRi your letter of claim now.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If you are going to draft a letter of claim, I suggest that you post it here first before you send it.

You can certainly copy in packlink if you want

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no you simply copy its text to a msg box here.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Just got a response from Packlink saying the following:

 

11a1042d8a3fc01d57d8204e46791321?size=40

 I hope this email finds you well.
 
We regret to inform you that your carrier is denying your case.
 
In order to support your claim and be able to provide more evidences to your carrier please send the DORAE document to your recipient and send it back to us.
 
Please note the Denial Of Receipt as Expected it must be signed by hand or e-sign by your recipient.
 
Please find the DORAE template letter attached to this e-mail.
 
Thank you for your co-operation.
 
Best regards,

 

 

I am also going to draft my Letter of Claim now and get ready to send it to EVRi as I don't see this case going very far without legal action.
 

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So they want a denial of receipt form signed .

This is a new device that they have introduced to add to the difficulties of making a claim .

 

Not unreasonable to require evidence that the item was not received.

 

But I gather that you have already received confirmation from eBay that the parcel had been tampered with and the items were not inside .

Is this correct?

 

 

 

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Yes, it is correct that I already have in writing that the parcel was tampered with and the items were not inside.

I contacted eBay again and they said they would get back to me in a few working days with a signed DORAE.

 

 

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don't bother about the denial of receipt form. You don't need it .  you have written evidence from eBay and that's quite enough.

Don't start playing EVRi game . stand up to them .

Prepare a letter and post it here so we can have a look .

You can start off in the letter by telling them that you don't intend to provide them with the denial of receipt   form.

tell them that you have written confirmation from eBay that the the parcel arrived tampered with and the shoes weren't  inside and if that isn't good enough for them , then it will certainly be good enough for the   court.

 

 

 

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Here is my draft, do you think it is fine to send off?
 
Dear Martijn and Evri, 
 
Reference number #H0067AXXXX – Letter of Claim
 
Thank you for your email dated 12/04/2022.
 
I write in relation to the above case reference. As previously explained, I dropped off a parcel at XXX on 04/04/2022 at 08:21am. The parcel contained Nike Dunk Low Championship Court Purple worth £145.00. It was delivered to the eBay Authentication Centre at Hawker's Yard 21A Stonefield Way, Ruislip, HA4 0BH on 06/04/2022 at 13:37pm. On 07/04/2022 at approximately 18:00pm, the eBay app stated that 'Your item didn't match its description and is being returned to you. The buyer will receive a refund.' I immediately contacted eBay by phone and I spoke with customer services. I was informed that when eBay authentication Centre received the package, it was tampered with and the package only contained the Nike shoe box with the shoe packaging.
 
Through your negligent handling of delivery, the parcel arrived to its destination missing its contents i.e. the trainers. It is clear that the parcel has been tampered from the evidence provided, with the trainers being stolen from its packaging whilst being delivered to eBay. You have declined to reimburse me for the value of the stolen item. Under the Contracts (Right of Third Parties) Act 1999 and Consumers Rights Act 2015, I am writing to claim full compensation directly from Evri for my stolen parcel with a total value sale of £145.00 plus delivery costs of £2.64 totaling in £147.64. 
 
If I do not have reimbursement in full within 14 days then I shall begin a claim in the County Court to recover all my money plus the court fees and without any further notice.
 
Yours sincerely,
XXX
 
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If you contracted with EVRi directly, then I'm not too sure why you are relying on the rights of third parties act

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Ok, sorry. I had become confused

 

It's a bit wordy but it will be fine

 

 

Please make sure that you understand these steps involved in taking a small claim in the county court.

 

Start preparing your claim form so that you are ready to send it off on day 15

 

 

 

 

 

 

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Just got the final reply from Evri before sending off my letter of claim
 

They said the following:

 

Good morning,
 
Thank you for getting in touch with us regarding parcel H006XXX.
 
I am sorry, as my colleague Gavin advised as your contract is held with Packlink as this is who you paid for the delivery you will be required to process a claim with them.  Packlink will in turn contact Evri to process a claim with us.
 
Should you wish to escalate this matter via alternative source such you can do so at your own discretion. The Courts can liaise with the dedicated team at Evri who handle any queries the Courts raise.
If you need anything in the future, please contact your Evri Customer Service Team and we’ll be happy to help.
 
I look forward to your reply.
 
Kind regards
 
I now sent of my letter of claim and will be waiting to hear back from them.
 
 
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Hey, I still haven't received a response and it has been 3 days.

 

Do you think it may be due to Good Friday and the weekend and Bank Holiday coming up or are they just thinking about it?

 

But i just

Got an update from EVRi,

 

'Good Afternoon,

 

Thank you for contacting our CEO, Martijn De Lange. My name is Emma and Martijn has personally asked me to investigate this matter on his behalf.

 

I am very sorry that your parcel was deemed lost, please contact Packlink for further assistance.

 

If you wish to discuss this complaint please provide your contact number ,so I can call you and try and resolve this matter.'

 

I've provided them with my contact number and I will wait for a call back. I think I will have to submit my claim in 11 days.

 

 

 

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