motor scooter front fork damage pothole

[BankFodder]

I don't understand because on a brief reading they seem to be saying that the defect was repaired in June and yet your accident apparently was in July.
There is a serious discrepancy in the dates.

You are much more familiar with the story, maybe you could go through and reconcile the dates please

[ste2562]

Hi, i think i should clear up any confusion over dates relating to this thread.

 

On the 16/6/21 my motor scooter was damaged from a pothole in the road.

 

My scooter was returned to me on the 6/7/21 from the bike repairers. I received my invoice for the repairs off the bike repairers on 8/7/21 and was advised to claim for the damage done to my scooter from the council.

 

On the 9/7/21 i emailed the councils highway department with information of the pothole, the location and the date of the incident. After no correspondence for 4 weeks i emailed the council again on 9/8/21 and supplied photos of the pothole,  the location and the date of the incident.

 

On the 10/8/21 i received an email from the councils insurance team saying that they were now dealing with the claim.

 

On the 12/8/21 i received an email from the claims handlers GB.UK saying that they were now dealing with the claim.

 

On the 19/11/21 i received an email from GB.UK claim handlers denying all responsibilities and could offer no compensation.

 

On the 22/11/21 i sent a Sars request to GB.UK claim handlers.

 

On the 6/12/21 i received the information from the Sars request off GB.UK claim handlers.

 

On the 22/11/21 i put in a FOI request to the council requesting information about the name of the contracting company who went bust and the company who did the repair and all corresponding dates etc.

 

On the 7/1/22 i received an email from the council regarding the FOI request. They state that the initial defect was identified for repair on the 27/4/21 and issued to king construction on a 28 day repair. King construction goes into administration on or about 1/6/21. Works order re-issued to Dowhigh ltd on 20/6/21 and the defect repaired on the 29/6/21. Then it goes on to say details of alleged damage and request for damage claims was received on the 9/7/21 which was followed up by insurance investigation and subsequently denied.

 

Im struggling to upload some documents as my macbook is broke and finding it difficult to access my icloud where my email correspondence and attachments are held in the cloud.

 

I will try an upload a readable version as soon as possible. 

 

I know the council have told porkie pies on this as i have the photo evidence in emails submitted. 

Unbelievable 

 

I would just like to add that the photo evidence of the pothole was taken on the 8/7/21 and so shows that work's had not been completed as i took these after being advised by the bike repair shop to claim the damages for my scooter.

Theses photo's were taken on my phone and details on my phone proves the time and date the photos were taken 

[ste2562]

I am so annoyed by the blatant lies of sefton council.

Do i reply to the email highlighting the fact that i have photo evidence which contradicts them saying the pothole was repaired on the 29/6/21.

 

I have several photos of the pothole still not repaired on the 8/7/21 on my phone dated and what time they were took at.

 

I have also gone through my emails to the council when i was in contact with the insurance department telling them i could send them other photos i had took of the pothole if they required them and pointed out on that email dated the 9/8/21 that the pothole had now been repaired.

 

On the 10/8/21 i had a reply to the email i sent to the insurance department regarding the extra photos i took and was told that the photos i sent were fine and that they had now set my claim up and it had been sent to Gallagher Bassett the claim handlers.

 

I await any advice you can give me and appreciate all advice to date

 

 

[ste2562]

So the council have said in their reply the my FOI request that they had filled the pothole on the 29/6/21 after my incident which took place on the 16/6/21.

But i took the photo's  9 days after the 29/6/21 showing that was NOT the case as the pothole was still there on the 8/7/21 and weeks later.

 

Do i get in contact with the council asking them to explain this discrepancy and ask why they are not responsjble for the damage.

Do i contact a solicitor,  which i would prefer not to do due to costs.

Do i contact a local councillor to highlight my case. 

Do i take it on the chin and walk away and accept local goverment are as corrupt as the rest of the vipers in parliament .

 

 

 

 

[BankFodder]

You won't find a solicitor to deal with this and even if you did it would be half-hearted and prolonged and cost you a lot of money.

By all means try contacting the councillor although unless there is an election coming up where they need to start encouraging some goodwill, they will be unlikely to do very much.

This could be the time to begin a claim

[ste2562]

Ok,  thankyou,

how would i be able to begin a claim,

what would i need to do

what do i need to do next

[ste2562]

Hi, I have had a good result on this issue regarding the damage to my motor scooter. 

 

After appealing the claims handlers decision and the discrepancies in the freedom of information request from the council the council are going to settle my claim. 

 

The claims handlers asked me to provide the invoice again as they said they couldn't locate it.

The cloud hel

 

Thankyou for all the guidance and advice you have given me with this.

It took several months and a snotty letter .

Thankyou

I will be giving a donation

[BankFodder]

Thanks for the update and thanks in advance for the donation .

Well done.

 

[ste2562]

Thank you, the people on this site have helped so much

You have helped both myself and my daughter on a couple of occasions 

You have inspired us both to take on these institutions and companies with tenacity 

Brilliant 

Thankyou

[ste2562]

Thankyou to everyone involved

Just made a donation