no, i have had multiple letters, none addressed to myself, some sent back, some (early ones) given the details of the person who they need to speak to, all my correspondence to them has been ignored (hope its in my emails somewhere? ) I shall go look

TO UPDATE, APPEARS ITS 2019, and yes i provided the details of the person in charge of the vehicle, and their evidence (written evidence) that it was them, im not sure if its the keepers responsibility.... BUT in any event they havent sent the letter to the CORRECT person, im sure law states the name and address need to be correct? Anyone help? Had an issue with DCBL years ago and went to court and was thrown out as the person who was claiming just used 192.com and guessed the address. I possibly do have the pcn etc but finding is another matter

yes indeed its a parking company, national parking management.

morning, in 2017 i had a vehicle and left it with the valetters who then parked it back up for me and a ticket was issued as he parked it on private land in a housing assocation car park, i referred to the valetter who wrote me a letter stating he parked it there and it was down to him and to contact him, this was sent to the ticket issuers i then got a letter not addressed to me some random name but relating to the same car , i guess they did a trace ive no idea how, but anyway i sent in the evidence that it was not me. this was ignored ie no response and in july a letter came from gladstones solicitors stating letter before claim saying they have been instructed to commence legal proceedings, what should i do?

anybodies welcome to the email i sent to forecourt eye to appeal , inbox me ill email it you and you can see it all, and make a judgement from there

Thanks bankfodder, yes i agree with you, i have made that call, a lengthy call to a helpful forecourteye employee, he made it clear the garage have provided forecourteye with the evidence and that they only send it if they have evidence, he said is that you i said yes, is that your van i said yes, i said that was 11.09 or whatever it was filling my cans and i paid £29 and have evidence, you have ZERO in relation to £55 of diesel, just a drive off and THEY have given you MY photo at 11.09 of a lawful transaction, and i invited them to contact the police. The receipt is on my phone on my banking, £29 (3 cans) which i had in my hands, at 11.09... .i can provide photos if it helps, i hope im explaining it clearly.

im still trying to work out who im supposed to be calling. Ive called forecourteye, as stated above, ive also said no point ringing the garage as they cant understand/speak English. forecourt eye said the garage wont have the footage anymore....just tryong to work out why and who im supposed to call.

by card, i have the transaction on my account, i dont know the time of the photo as it wasnt given......BUT what they are saying is i havent paid the diesel £55 at 11.33 BUT ive challenged them stating it isnt me, they said well the photo is just to show i was there taking fuel, i said i know that was me at 11.09 filling cans, oh but that could be you at 11.33 i said what £55 of fuel in cans ! It appears theyve had zero evidence. But i think they will just ignore my appeal and say well the garage said it was you so thats that and they have pretty much said so.

Who should i be calling? The garage have passed it on to forecourt eye as a drive off. Forecourt eye are now asking for the payment, plus admin charge, stating its civil, ive said no its criminal, as it wasnt at 11.09 when i was there so a drive off my someone else, or i did it and didnt intend to pay.....i am trying to force their hand into calling the police as id rather stand up in court with my evidence (and their lack of) then leave it to a company who will just hound me. The call has already been made to forecourt eye, no good callling the garage they cant understand you even when youre stood in front of them.

I have had a letter from forecourt eye, a company presumably debt collection to pay for unpaid fuel taken. I did notice this thread here and oddly its the same garage Anyhow i have lots of photos of evidence etc but will try to explain here. I pull up in my van at 11.09 and fill 3 fuel cans up £29 and the garage, Shell at Southam, warwickshire, takes a photo of me/van/cans, i go in and i pay £29 on card and have evidence...i then leave. The `evidence` theyve sent is that at 11.33 there is a photo of me and my van and cans (obviously the 11.09 transaction) (which has not time or date on it) and that £55 of diesel was unpaid. Nothing else. I have appealed and stated that at 11.33 i would have been 7 miles away back in Leamington Spa, and i fill up 3 times a week and i am not even going to guess at what i was doing but go on their evidence so if they could please show me time date stamped at 11.33 then it would be me, if not , it would be someone else. Not me. Any advice going forward?