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    • Thanks FTMDave, I like the cut of your jib - I'll go with that and obtain proof of postage. Encouraging that NPE have never followed through and seem to blowing hot air, let's see where they go after this   Regards
    • Please see my comments in orange within your post.
    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.   House or Flat? Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. Lenders have a legal obligation to sell the property for the best price they can get. If they feel the offer is low they won't sell it, because it's likely the borrower will say the same. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Again, points as above. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) Why serve a delapidations notice? If it's in the terms of the lease to maintain the property to a good standard, then serve an S146 notice instead as it's a clear breach of the lease. I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. Enfranchisement isn't something that can be "voided", it's in the Leasehold Reform Act 1967 that leaseholders have the right to buy the freehold of the property. It's normal, whether it is a "normal" leaseholder or a repossession with a leasehold house, to claim this right of enfranchisement and sell the property with said rights attached and the purchase price of the freehold included in the final completion price. That's likely what the mortgage provider wished to do. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Redact and scan said evidence up for others to look at? Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. So this is dealt with then. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.  You wouldn't vary a lease through a lease extension. You'd need a Deed of Variation for that. This may be done at the same time but the lease has already been extended once and that's all they have a right to. The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved. The lease has already been extended once so they have no right to another extension. It seems pretty easy to just get the lawyer to say no and stick by those terms as the law is on your side there. Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. Again, order them to revert it as they didn't have permission to do the works, or else serve an S146 notice for breach of the lease. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

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Woodhouse Builders - Richard Woodhouse - did not correctly installed flat roof extension ***CCJ and Paid in full***


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Hello, Please help with how to write the "Demand For Particulars" on the online small claims form, I have several issues with my builder and I am not sure just how to write it in  away the court will understand, here is a list of the issues I have.

1: he quoted to use ply  but used chipboard

2: he did'nt install a vapour barrier

3: he did'nt extend the internal and external walls and cavity installation to the underside off the roof

4: He did not join the joists togeather at the front of the roof.

I have already sent him to letters stating the problems and asking for him to correct the issues, and that i am willing to use  a ADR service but he has failed to respond to them

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Welcome to the forum.

We can certainly help you but it might be better if you tell us a story and a little bit more detail without too much narrative including dates, amounts of money, how did you pay – et cetera.

Also what is the name of the builder? Is it a sole trader, limited liability company?

Have you got the agreement in writing?

 

Have you pay any money down?

What is the value generally of the claim you want to make?

At least that lot
 

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Hello BankFodder, I will keep his  name private for now in less you need it ?

 

OK he is a sole trader and  the only thing I have in writing is his quote that states he will use Ply but he used chipboard a big no no on roofs, the job was finished as far as I was aware and it seemed to have be built correctly so he was paid in full, I have had a quote from another roofer to take off and reinstall the roof correctly for £3700 inc vat.

 

As I said I was unaware he had not installed the roof correctly untill it was very windy one day and then I was aware of a lot of air coming through my downlights, and as the roof should have been sealed to not allow air in, so this sent alarm bells to me, so after some investigation work and looking into how a warm roof should be installed, I found out that

 

1: The roof should have had a vaprour barrier it hasnt got one

2: The external and internal and cavity insulation should have been taken up to the underside of the roof, they were not, andI have photos proving this. and thats why air is coming in.

3: The joists should have been joined togeather at the front and secured to the walls they are not and again I have photos

4: He quoted for ply and he used chipboard to cover the roof above and below the insulation boards before the roof was covered  with fibreglass, and I do have photos to prove that as well

 

The building inspector after I told him the problems I had found is not able to sign off this work because of the above list, and he is unable to put any pressure on the builder as its not dangerous what he has done, its just been insatalled incorrectly, so its up to me to sort out the issues with my builder.

 

Any Help will be great

 

Thank you

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I think it's important that we know the name of the trader because we may be able to find additional information about this person. There is no disadvantage to you in disclosing the name of the trader as long as you are acting straightforwardly and honestly.

You haven't told us when any of this happened. You haven't told us how you were paid.

When you refer to £3700, does this include all the work that you have since discovered should have been done – in points number 1 to 4?

Do you have an address for this person? Is it a residential address?

Do I understand that there has been no responses from him at all?

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Hello again

 

Can I tell you in privite chat or email re his name and his private address etc please

 

The work was finished just before Xmas

 

He was paid via bank transfer (yes silly mistake)

 

The £3700 is to correct all the mistakes he made listed 1-4

 

And yes he has not replied to any of my letters (delivered by  PO sign for ) so I have proff he has got them.

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I'm sorry but we prefer to do everything on the forum. We don't play secret squirrel here. We are straight dealing and honest.

Hiding the name of this trader simply brings comfort to him. There may also be other people have been affected who might need help – but also whose experience might contribute to your own experience.

There is no downside and I don't really know why you want to protect him.

You need to investigate whether he has any assets available because if not then you need to consider very seriously whether it's worth bringing a legal action.

On the basis of what you have told us, your chances of a successful action are excellent – better than 95% – as long as you have identified his address correctly and that there is no possibility that it is simply some address which he uses but is later able to say that he never received the papers.

More importantly though, even though you can get a judgement against him, enforcing the judgement could be a different matter. If he has no assets and there is nothing to enforce against and so although you have a judgement, you are left with the expenses of bringing the court action and the cost of enforcement on top of the money you have already lost.

We are happy to help you make your claim if you want – but it is worth taking a great deal of care and being thoroughly prepared and particularly how you are going to enforce judgement once you obtain it.

Have you thought about these things?

Have you sent a letter of claim? If you have then please post it up here in PDF format

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Hi yes I understand what you are saying, I just thought it would be best not to name at this stage.

 

Ok his details he trades under the name of Woodhouse builers and his name is Richard Woodhouse his address is 22 Spashett road Lowestoft Suffolk NR32 4DG and that is where he lives, as for assets I have not got a clue how I would find that out ? , I assume he owns his house/vans/tools etc, and yes he maybe may not pay up if I win, but what choice do I have I dont want him to get off scott free at worst he will have a CCJ against him and a bad name for company when its reported in the press wont he ?

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Of course you can bring a legal action. It's up to you. I'm just making sure that you understand your risk factors.

Don't imagine that it will be reported in the press – unless you have some very good friends working for the local news – but this kind of stuff is not at all newsworthy.

However if you get a judgement then you could certainly post up some reviews on trustpilot et cetera and of course the occurrence of his name on this website will also make its way into Google rankings – if people are lucky enough to do the search and find the hit.

But it is certainly worth understanding your position completely and you should start off by searching the land registry website https://eservices.landregistry.gov.uk/eservices/FindAProperty/view/QuickEnquiryInit.do for his address and see if he is the owner.

If it turns out he is the owner then it's probably all systems go. It he is not the owner then you need to understand the risks. He may be somebody who is not at all bothered by having a blighted credit file – and you never know maybe his credit file is already blighted.

Do the search. It will cost you a small fee but it is well worthwhile. Come back here and let us know what you find.

I asked you if you had sent him a letter of claim but you haven't addressed this question

 

 

So he seems to go under more than one name. B&W builders. Woodhouse builders. There may be others you don't know about. Not a good sign – but not fatal

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Whether he is married are not is irrelevant. The point is that it seems that he is not the legal owner of the property and that could make things difficult.

If you aren't sure what a letter of claim is then please will you read up on this forum the steps involved in taking small claim in the County Court.

It's not very difficult – but knowing the steps in advance will give you confidence and you won't be running behind all the time.

When you understand the steps then come back here and will take you through the next step.

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I forgot to ask you whether you had written to him with the quotations you had for the work and also whether you have written to him with the comments of the building inspector.

In case he defends the claim, it's very important to show that you've laid down a clear paper trail and you tried to involve him at all times.

Although it may sound as if we are causing delays, if you prepare your ground thoroughly and make sure that you have communicated everything to him then it will make life easier later on in case he starts raising objections.

 

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yes I did tell him in the 3 letters he has had everything I have told you so he is aware of the quote  for the work and also the comments of the building inspector

 

So do I need to know what "Demand For Particulars" are ? as thats what I do not understand and was my first question you ?

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I'm afraid I don't know what a "demand for particulars" is. I don't think anybody here has ever heard of it. When you get that from?

The usual – and required – way to start an action is to give 14 days notice in a letter of claim. This is an essential first step. After that you follow up with a particulars of claim. If you read up on the steps involved taking a small claim in the County Court you will find it's all there

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my mistake it was Particulars of claim not demand for particulars I was asking about ?  in the way it needs to be worded to state my claim I wanted sorry my mistake

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Okay that makes sense.

You should be issuing this claim on the moneyclaim online website so you should go there and register and start preparing your claim. You can save your work as you go.

You can draft your particulars of claim there but I suggest that you post a copy here so that we can have a look. The trick is to keep it as short as possible. Give as little detail as possible – simply enough to show the basis of your action and how much are claiming.

There is a checkbox which allows you to indicate that you will be sending more detailed particulars of claim after you've issued the action. Do not take this. The only make things much more complicated and you really don't need to do anything like that for a claim as simple as this.

However the first thing you need to do is you need to send a letter of claim. Have you done this?

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Hi CobraUk. 

 

I am in the next town over from Lowestoft,  Great Yarmouth, and have heard this guys name mentioned recently on local pages for several things. Would you like me to do a bit of investigating for u. I also have a school contact who may know him and can ask him. My contact is a builder not roofer but they do cross paths at times. 

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OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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He has 2 facebook pages and was selling a £11k Bentley last month. 

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OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Thanks to you both I will update you very soon, I am just waiting a few more days to see if he responds to my last letter I am not holding my breath, as before this part started he told me to take him to court as he wasnt doing anymore.

 

The Godmother thats that would be good if you can find out anything, and you never know he might be selling that to pay me lol

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Thanks – but can you tell us was the last letter you sent him a letter of claim?

Maybe you could post it up here.

If it wasn't a letter of claim then maybe now is the time to draft one so that you are ready to send it. If you'd like to post it here and we can have a look.
On the basis that the letter of claim won't produce any results – and they normally don't – then you will have to issue the claim.

If we see the letter of claim then we can figure out a particulars of claim for you as well.

 

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The letter of claim is okay.

It's a bit too conditional for my liking because it is offering ways out such as ADR – which does not propose a definite resolution – but it is saved by the next para which seems fairly clear that you want a satisfactory response or you will bring an action after the expiry of 14 days.

The letter is undated. When did you send it?

When you send a letter of claim giving 14 days – then you must carry out your threat on day 15. No bluffing. No extensions. Otherwise you lose credibility and it's meaningless.

Also, when you send a letter of claim then you should already have had the moneyclaim account in place and the PDF drafted ready to go

When did you send the letter?

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