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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Erudio/Drydens SLC Loan CCJ - Advice Please - Set a Side claim proceeding.


owk
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I need them SLC to confirm that, they emailed to say they would keep my paperwork  had on file  - for me to give birth in December and start maternity leave.  My husband posted/ scanned over the new signed deferral form on my behalf to go with the letter from my employer.  This will be hard to prove I guess but he 100% did it. In fact I remember asking him in the hospital - it is clear. 

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Evening,

 

Would there be any reason why on Erudio N.O.A my SLC account number is completely different?  I have two other SLC account numbers as for some reason they had a duplicate account for me.. 

 

Is this the new master reference - if so why still call it SLC Account number on the Notice of Assignment ?

 

There is a long Erudio customer reference number on other paperwork, so its not that? 

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i've just been through the emails concerning this 

SLC did not indicate they would automictically resubmit your deferment in December 2012, they clearly stated they would simply hold the documents you had sent on file and you would then need re-apply for deferment again, that you did not do as far as i can see, so any payments taken were not taken 'in error'. 

 

as for 'paperwork' issues like that you state above , they can play no part as the CCJ trumps any paperwork wriggles over enforceability.

 

this set aside hearing could fail.

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I’m not sure if I can prove this but it was 100 % true. Do you have any advice for me? I had to wait my December payslip - and it was probably faxed over, or posted. There is no way I could have that record now. 

 

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so you are indicating a new deferment form was submitted in december ? if so i would expect such evidence to be in the comms log of the SLC SAR.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I agree it would often be in the comms sections but SLC did/ not do not record all comms and phonecalls.  I have evidence of this. 

 

I have two or three email conversations not recorded on my SAR, and I know during April May 2014 I would have called them trying to find out what was going on and asking who Erudio were etc.. I thought  they were a Link or Thesis and were all just trying to grab what they could. 
 

In May 2014 I must have rang Student Loan Company and it was then they set up a new  DD for what I now know to be Honours Student Loans only and I have a 334.00 payment which I must have believed were the  Erudio arrears leading up to that time. I was probably not even earning the threshold but was pleased to be back on track and not have Erudio on my case. 

 

I seem to remember I thought the Erudio chaos was dying down and SLC were servicing borrowers as before. 

 

I have 36 letters in my Erudio SAR - and nothing from them between  March 2014 - 2016 no statements no letters of arrears just a N.O.A with a dodgy assignment number which is nothing like my Student Loans 2 numbers, and no it wasn't the very long Erudio Master Reference! (Yes SLC  even had a duplicate account for me.) 

 

I think the absence of these letters mean an awful lot of non- compliance during that period by Erudio, I had no idea of my balance or status. 

 

I also have a request to Defer on SLC SAR  2015 with only the Honours Loan on it - so much for shared loans being processed by the SLC. 

 

I will see how I get on next week, I appreciate the interest you have shown, after 12,13 decent years of either payment or deferral with a reasonable company I wasn't expecting the might of Erudio.. I will have to accept my fate I am afraid.. 

 

 

 

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11 hours ago, owk said:

I have two or three email conversations not recorded on my SAR,

you mean

 

 

SLC EMail.pdf

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Might be best we see them?

 

what day are you in court or is it zoom/phone

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

let us know how you get on eitherway.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes of course. I was  in touch with SLC yesterday  they have confirmed they have an open investigation running due to duplicate accounts and errors - they said the judge can call them! Not sure if he/she will do that... 

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i think it best you construct something that quickly and concisely you can readout to the judge when he asks for your input.

your N244 set aside reasons, which is all he will go by, are at the very least...confusing. however this can be put to your advantage in proving to the judge that since 16th nov 2020, you have diligently tried to get to the bottom of this 'debt'.

 

"sir, since the 16th nov 2020 when i filed my set aside form N244, i have send no less that 2 Subject Access Requests and various telephone calls and emails to both the parties involved in this case and the student loan company.

 

Through these, and firstly, i wish to clarify one matter.

i mentioned in the N244 that i was sure any outstanding balance has been paid off. it has since transpired that my statement appears to be incorrect and the outstanding balance i paid was a totally unrelated Honours Student Loan nothing to do with this case.

 

This has led SLC to tell me that there are duplicate accounts in my name, which there should not be and these accounts also have errors. i have re contacted SLC this very morning and the investigations are still on going. 

 

however, it is clear from the data i have to date that SLC took payments during the period xxx - xxxx which they should not have done as they failed to process a deferment form which covered that period. as thus my last deferment was xxxx the debt i now realise was statute barred at the issuance of the original claimform.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you cant hide post.

 

pm if you wish 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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click my username or avatar ...hit message

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

you need to post what you sent by PM to this thread

there is no reason to hide your natural questions on the N244 

pm is solely for private information not questions

PM advice helps no-one bar you and thats not what CAG is about.

 

please update your thread

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi - it’s been 1 week  yesterday  since the court  hearing and I’ve still  had nothing in writing from the court.
I’ve rang the court - no answer - and I’ve had an email saying instructions would be sent out to me. 
I’m actually feeling pretty stressed out about it. 
It was set aside - but I need to provide a signed statement within 14 days. 


Drydens said something about costs at the end of the hearing - but I’m not exactly sure what was decided. 

 

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3 hours ago, dx100uk said:

you need to post what you sent by PM to this thread

then people can answer you.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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3 hours ago, owk said:

Hi - it’s been 1 week  yesterday  since the court  hearing and I’ve still  had nothing in writing from the court.
I’ve rang the court - no answer - and I’ve had an email saying instructions would be sent out to me. 
I’m actually feeling pretty stressed out about it. 
It was set aside - but I need to provide a signed statement within 14 days. 


Drydens said something about costs at the end of the hearing - but I’m not exactly sure what was decided. 

 

 

It will be 14 days form the date of Order ...when it eventually turns up...but there is nothing to stop you preparing your draft statement in the meantime.

 

Andy

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Hi .. It's been set aside

 

It was so frightening.. I was a nervous wreck. Thank you for your paragraph, I didn't have much time to speak in the hearing. 

 

All parties said they did not have my updated witness statement ( with results of my SLC SAR and bank statements - even though I hand delivered it to the court yesterday. The county  court has not been answering the) phones for two weeks so I had to go down there.

 

I spoke to a lovely man who said he would ensure it got into the right hands - but it didn't. 

 

I also emailed updated Witness Statement it to Drydens this am, and some of my evidence.

 

My gut feeling was the woman from Drydens was not being truthful when she said she did not have it. 

 

I need to submit a defence to the court and have 14 days I believe to do so, the call just finished - will I hear from the court?

 

The Judge wants to see a few clearly spaced out paragraphs and a signed witness statement.

 

Drydens  said something about costs, the Judge ask if I understood.. which I didn't, how will I know what's what - will I receive paperwork from the court do you think? 

 

I need to calm down from it all today but I am going to chase SLC tomorrow for the results of their investigation, apparently there is a special team from Erudio that they are working together on with SLC and they are in contact. 

 

I want them to confirm exactly how much has been paid and who to- (link, thesis SLC?)  I would be happy if based on the evidence Student Loan Company accept that mistakes have been made on their part, and put me back in deferral minus any arrears. I will fight this cause as I believe I have been wronged by poor adminat SLC and the devil that is Erudio. 

 

I do not want to have to deal with Drydens again, the CCJ has always been my major issue, as I have recently been made a Director of my husbands business and he would have gone nuts. 

 

I would like to be of help to other posters, but I am too scared to add any information today, the woman from Drydens was so mean. Thank you for your help, you have been very sceptical of my situation but I knew I have been wronged, bullied by Erudio and treated so very poorly by SLC.   I will of course be donating. 

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Thanks Andy, I have a statement prepared - as I was assuming 14 days from hearing.. but is that posted... emailed... ?? 

 

I already sent updated witness statements in - with my evidence, which I’ve been told were given to the court usher - but all parties said they didn’t have them on the day. Do I change that?? Is there a certain format I need to follow? 
 

I’m going to chase SLC tomorrow who are investigating it with Erudio, I cannot imagine this will be concluded by next week. 

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Have I got this right your posts are somewhat confusing......your teleconf hearing was last Thurs ? 

 

The claim was set a side but you have not received the court order confirming directions that a statement must be submitted within 14 days of last weeks hearing ?

 

Post your draft witness statement here for opinion....lets see if it requires any tweaks and a polish.

 

 

 

.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Sorry if confusing
 

 - It was a tele hearing  on 30th March. 
I was told in the hearing it was set aside - but the judge wanted a witness statement signed a few paragraphs - as he wasn’t going to read through all of my evidence?? 

I expected to receive written confirmation a few days later - but nothing.. I’ve chased the court who have said I will be sent info out and to ring them if I don’t understand. 
I will redact and post statement drafted first thing -

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