Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

ParkingEye/DCB(L) ANPR PCN no.1. 15/09/2020 - Letter of Claim now Claimform - - Hallsville Quarter, London Basement And Surface


Recommended Posts

Hello,

Following the submission of my defence,

last night I received an email from DCBL indicating that the claimant intends to proceed with the claim (I've attached a screenshot of the email for reference) along with the N180 directions questionnaire.

I'm unsure how they obtained my email, but I suspect it was through the courts' form when I completed the Acknowledgment of Service. This email almost slipped my attention.

I have also today received a letter from court to state they have received my defence. 

It appears they are requesting an online telephone hearing with the court.

Could you please advise me on the necessary steps I should take at this point?

Thank you for your assistance.

 

Letter-Email 25-04-24.pdf N180 - Directions questionnaire (Small Claims Track).pdf

Link to post
Share on other sites

the court would never fwd on your email AD to a claimant.

the email and their n180 are purely intimidation tactics if you GO READ a few PNC Claimform threads.

cause i bet MCOL claim history says nothing about DQ n180's being sent out BY THE COURT to either party yet.

dx

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

So, an important step is to kill email communication to prevent them ambushing you with last minute documents, just before a court hearing.

Send them a letter instructing them not to use email for any further communication in your mutual legal dispute.

Get a free proof of posting from the post office and keep it safe.

  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

Link to post
Share on other sites

Hmm, that's strange how they got my email then. 

I assume the below is ok to send to DCBL, Nicky? 

Hello,

I am writing regarding our ongoing dispute and the upcoming court claim reference xxxxxxxx. To ensure fairness and transparency in our communications leading up to the court hearing, I request that you use postal mail exclusively for all further correspondence related to this claim.

Please refrain from sending any communication or documents via email.

Thank you for your understanding and cooperation. If you have any questions or need clarification, please feel free to contact me via postal mail at the address provided above.

Yours sincerely,
xxxx

Link to post
Share on other sites

That looks fine - apart from being too polite 😉

Invest in a 2nd class stamp and make sure you get a free Certificate of Posting from the post office.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

7 hours ago, dx100uk said:

i bet MCOL claim history says nothing about DQ n180's being sent out BY THE COURT to either party yet.

well?

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 3 weeks later...

Hey everyone,

Last night I received a letter regarding the allocation of my case to the small claims track, along with the N180 questionnaire. Could someone please offer some guidance on filling it out?

Additionally, I have a question: I'll be unavailable from May 22nd to May 26th and then from August 17th to August 31st. Should I note these dates in the non-available dates section, or can I be summoned during these periods?

Thanks!

Directions Questionaire - 15-05-2024.pdf

Link to post
Share on other sites

HB - they don't ask why.

Karalius - just note these dates on the form and you'll be safe, they will not fix the hearing date when you're away.

How to fill in the DQ/N180 is on just about every claim form thread here, such as Andy's post 81 here  https://www.consumeractiongroup.co.uk/topic/458783-parkingeye-anpr-pcn-paploc-now-claimform-new-directions-holdings-lambourne-crescent-llanishen-cardiff-cf14-5gl-claim-discontinued/page/4/#comments

 

  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

it helps if you don't vanish for 3 weeks without reading up too..

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi and thank you all. 

I'm so sorry, and I completely agree with you DX. Life's been tough lately - I got kicked out of my place, had to move last weekend, and then was made redundant at my job. But I'm on it, I promise to sort out my case and spend more time on preparing. 

I have completed the N180 form, but I have a few questions:

1. Regarding the 'Address for Service' section, am I allowed to update it with my new address details?
2. For the hearing venue, may I choose either Basildon Magistrates and Family Court or Basildon Combined Court, as they are closest to me?
3. Do I need to serve a copy of the N180 to DCBL or Parking Eye?

Additionally, to avoid missing any important correspondence, would it be advisable to arrange for Royal Mail forwarding to my new address?

Thanks

Link to post
Share on other sites


https://www.consumeractiongroup.co.uk/topic/347310-legal-n180-directions-questionnaire-small-claims-track/#comment-5088148

3 copies

yes to mediation (unless you filed our Statute Barred Defence OR this is a claim for a Private Parking Ticket)

1 wit you

Suitability for determination without a hearing? no (that the issues are so complex they need to be argued orally')

the rest is obv

1 to the court

1 to their sols (omit phone/sig/email) if no sols send to claimant

1 for your file

 

you MUST update the court and the claimant sols though you N180 will do that, just inc a covering letter please note my new address.

DONT forget everyone else on your credit file or any debts last used/paid in 7yrs.

also the DVLA on your car AND your licence (separately) 

dont forget mail forwarding typically does NOT forward court stuff 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 3 weeks later...

Hey, sorry it is me again.

I haven't received any news about the claim at my new address.

The deadline was the 28th of May.

I have posted the letter with my address change to both the court and solicitors.

I am worried that it will get sent to my old address and I have a problem.

Should I call the court to find out, or should that be ok to continue waiting? 

Thanks

Link to post
Share on other sites

what does claim history on mcol say now about dq n180's?

and is the address there now correct?

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi dx,

Just to let you know, I couldn't log into the claim previously.

I just tried to log in again and it says the login details are incorrect.

I think it's best to ring the court today to be safe. 

Link to post
Share on other sites

So that you know - I have called the bulk centre and they advised me that the case has now been referred to my local county court and I should wait for the courts to write to me. Thanks!

Link to post
Share on other sites

So a date should be forthcoming soon

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...