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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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+20 PDLs - Irresponsible lending advice please


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Good afternoon,

 

I have been a regular user of PDL's for several years and am now looking at getting control of my finances and clearing my remaining debts. I have made poor financial decisions over the last few years which i blame a bit on a bit of gambling and drinking - both issues that are now firmly in check.

 

i just wondered if i am eligible for a PDL irresponsible claim:

 

my current debts are below - all i have borrowed from previously. also i have 4 defaulted debts on my credit file from 2014 so i'm sure this would have come up on a credit check. In total there are 18 other settled PDL on my credit file from 2014-17.

 

My noddle account does not show the amounts i borrowed in the settled category, just the live accounts.

 

My questions are:

 

1. is there a standard email to ask for the information of my loans or is it straight away a SAR?

2. some of my income and expenditure was a bit fabricated if im honest but surely i should have been declined if i had defaults?

3. will it make any difference that the payday loans are classed as instalment loans?

 

i want to try and tackle the 4 debts i have first then look at reclaiming others after.

 

any advice is welcome and a donation will be made on any success.

 

LENDING STREAM DATE TAKEN

£500 07/12/2016 Under payment plan

06/02/2018 23/02/2018

15/09/2017 26/09/2017

02/12/2016 06/12/2017

03/11/2016 02/12/2016

03/10/2016 01/12/2016

09/11/2015 28/11/2015

27/08/2013 05/09/2013

 

UNCLE BUCK

£900 04/05/2016 Under payment plan

29/02/2016 31/03/2016

29/01/2016 29/02/2016

 

SATSUMA

£600 10/05/2016 Under payment plan

01/10/2015 28/11/2015

 

PIGGY BANK

£400 23/02/2018 PAYMENT PLAN

£113 06/02/2018 23/02/2018

£372 17/08/2017 24/10/2017

£470 11/08/2016 31/10/2017

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read our pdl guide in the stickies of this forum

its all there

go get 'em

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok fully read and 1st step completed (very nervous of it, not sure why)

 

sent the creditors below? do i stand a good chance on this?

 

I am making a complaint to you about irresponsible lending. To help me explain the details, I would like a list of my loans, showing when they were taken out and how much was repaid when. Please note I am only asking for details of my loans, I am not making a Subject Access Request.

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extremely good chance with that amount of loans.

and I bet your credit file was full of defaults already?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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good keep that safe

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok first bit of information back off Uncle Buck so i am attempting to prepare my letter.

 

after reading the guide, is it the interest i am asking for back plus 8% or to write off my existing debt?

 

i have checked my credit file, they completed a credit check and money laundering. at the time there was plenty of other loans that had been settled plus 5 defaults on my alythough not all were PDL.

 

This is my breakdown:

 

01/2016 - loan £100, repaid £148.20

02/2016 - loan £350, repaid £532.99

04/2016 - loan £700, on payment plan - paid £126 so far but have a balance of £900 left

 

here is my first letter. does this look ok?

 

Dear Sir/Madam,

 

I have had 3 loans from you between XX/01/2016 and XX/05/2016, one of which I am in a payment plan.

 

Your loans trapped me into a debt spiral, with the repayment taking so much of my wages that I had to borrow again to cover my next month expenses.

 

For this period my income averaged about £1200 a month.

 

My living expenses were roughly: rent £400 Council tax £70 Utilities and bills £170 Transport costs £180 Clothes £70 Food and toiletries £100. Other debt repayments £140. Total £1140 per month. This shows that there was no way I could afford these loans. When I repaid them, I had to borrow again to get through the next month.

 

You should have realised from the number of times I rolled loans or borrowed again that my debt problems were getting worse. It was not responsible to continue to lend to me. My bank statements would have shown further payday lending and my account being completely empty within a day of payday due to lending from friends and family too. From 2015-2017 I have borrowed and paid back over 20 payday loans from providers along with yourselves.

 

My credit reports would have shown my other debt repayments and problems including late payments on other payday loans and 4 defaults on existing accounts from 2014 inc, XXXX AND XXXXX.

 

You should never have given me these unaffordable loans. I would like to ask you to refund the interest and extra charges I paid. The Financial Ombudsman suggests that statutory interest is added to this sort of refund.

 

I only found out I could make this sort of irresponsible lending complaint in April 2018.

 

I look forward to your reply.

 

Yours Faithfully,

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Hi Skyblue - So sorry i missed your thread!

 

I take it you have read the guide in full?

 

Your letter is good. I would use it. Get it sent off and see how it goes.

IF you have any questions - Please do let us know.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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quick update. all complaints logged and the replies are filtering through.

 

uncle buck have asked for a copy of my credit report showing the defaults and all the settled loans - sent that via email. they are also asking for bank statements from the time of application.

 

is this normal practise for the lenders to ask? issue i have is i closed that account and opened another elsewhere. i can of course approach my old bank for statements if need be.

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IMHO bank statements are none of their business

but an sar [leave it till after may 25 then its free]

will get you every statement.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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thread tidied

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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straight off to the FOS if you are not happy yes

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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im currently writing my FOS complaint and just wanted an opinion on the wording if possible, please.

 

Complaint:

 

I have made a complaint to this company regarding irresponsible lending.

 

I do not believe i should have been lent the money at the time due to repeat borrowing from this company with 3 loans in the space of 5 months. Any checks at the time should have highlighted i was borrowing with other payday lenders and had 2 payment plans at the time. Also my credit file shows 4 defaults from this time which are still on there now as well as plenty of settled payday loan accounts.

 

Had bank statements been asked for, it would have shown my salary going in and within 24 hours my account empty due to other loan repayments aswell as payments made to family who had bailed me our for bills.

 

This is the tricky bit! am i being cheeky?

 

how do you want the business to put things right for you?

 

I would like them to acknowledge they should not have lent and repay me the interest on the loans with 8% to reduce or write off the remaining debt as still cannot afford to pay the debt off.

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i would like them to acknowledge they should not have authorised the multiple loans and reduce or write off the remaining debt .

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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