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    • From #38 where you wrote the following, all in the 3rd person so we don't know which party is you. When you sy it was your family home, was that before or after? " A FH split to create 2 Leasehold adjoining houses (terrace) FH remains under original ownership and 1 Leasehold house sold on 100y+ lease. . Freeholder resides in the other Leasehold house. The property was originally resided in as one house by Freeholder"
    • The property was our family home.  A fixed low rate btl/ development loan was given (last century!). It was derelict. Did it up/ was rented out for a while.  Then moved in/out over the years (mostly around school)  It was a mix of rental and family home. The ad-hoc rents covered the loan amply.  Nowadays  banks don't allow such a mix.  (I have written this before.) Problems started when the lease was extended and needed to re-mortgage to cover the expense.  Wanted another btl.  Got a tenant in situ. Was located elsewhere (work). A broker found a btl lender, they reneged.  Broker didn't find another btl loan.  The tenant was paying enough to cover the proposed annual btl mortgage in 4 months. The broker gave up trying to find another.  I ended up on a bridge and this disastrous path.  (I have raised previous issues about the broker) Not sure what you mean by 'split'.  The property was always leasehold with a separate freeholder  The freeholder eventually sold the fh to another entity by private agreement (the trust) but it's always been separate.  That's quite normal.  One can't merge titles - unless lease runs out/ is forfeited and new one is not created/ granted. The bridge lender had a special condition in loan offer - their own lawyer had to check title first.  Check that lease wasn't onerous and there was nothing that would affect good saleability.  The lawyer (that got sacked for dishonesty) signed off the loan on the basis the lease and title was good and clean.  The same law firm then tried to complain the lease clauses were onerous and the lease too short, even though the loan was to cover a 90y lease extension!! 
    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
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Harry's.com - beware!


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Hi everyone, this is just a friendly head's up as regards www.harrys.com . You know that advert about two blokes reinventing shaving?

 

Not normally a sucker for this marketing nonsense but I thought £2.95 for a razor and a shave can't go wrong!?

 

Haven't used the Harry's trial pack, its sitting in my bathroom unused as yet. Tonight I opened my email and there was Harry's telling me my order was about to be dispatched on 1st Nov and £20 will be deducted from my account!!!???

 

I didn't order a follow up! I only ordered a trial!!! Quick return email stating I only ordered trial and what the bloomin heck where they doing? If they do there will be hell to pay and all the rest.

 

Went to their site and keyed in my email & password and tried to delete my bank account details that you must use to buy the trial pack, Guess what? There is no deleted bank details facility.

 

Will keep this thread updated as I see how this crowd reacts? Anyone else have similar experience? Any advice?

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you mean you gave them your card details?

 

if so ring YOUR BANK NOW

and cancel the Continuous Payment Authority

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I didn't order a follow up! I only ordered a trial!!! Quick return email stating I only ordered trial and what the bloomin heck where they doing? If they do there will be hell to pay and all the rest.

 

Had a quick look at this £2.95 offer. On purchasing this trial pack, you are subscribing to an ongoing shaving plan along with the associated costs.

From their Q&A page:

How does your Trial work? A Trial pack contains all you need for about 2 weeks of shaving - time for you to test out all the products and make sure you're happy with them. It costs just £2.95, which covers the cost of delivery. During the sign up process you tell us how often you shave, so after 17 days we will dispatch the first of your automatic Shave Plan deliveries and continue sending every 2-5 months depending on frequently you need them. Remember, you're in complete control and can easily modify or cancel anytime!

How do I cancel my Shave Plan online?

You can cancel your Shave Plan through the Your Details section of your Profile, by clicking "Cancel Plan" on the bottom-left of the screen. We hate to see you go, though! If you have any feedback as to why you wanted to cancel, feel free to send us a note at [email protected] with your thoughts.

 

Have you tried the "Cancel Plan" option ?

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no go cancel the CPA

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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So where is the is issue, where's the need of the warning?

 

How about amending the title to read the terms of the offer before you sign up?

 

I've had a cursory look and there is absolutely nothing to suggest they are not being upfront with what people are signing up to. In fact, to me they look to be written in a friendly way...there are certainly clear instructions on what to press to cancel.

 

Why are people being advised on how to get out of a contract that they have signed up to, what would the response be if the company was trying to end a contract that had been signed in good faith by both parties?

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Spudzulu,no! It is a marketing trick that they all seem to use nowadays!

 

The choice of consumer is that they are only entering into a single contract for a "Trial pack" ,it is NOT made clear that you are entering into a continued direct debit agreement.

Whenever, I test drive a car I am not entering into an agreement to buy!

 

I standby my thread title and you at harrys need to realise that customer trust is more important than customer turnover.

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I work for them? That's really strange because yesterday I was sat on a ambulance dressed as a Paramedic.

 

I've never took a car for a test drive after signing up and paying for it.

 

How did they get your direct debit details...oh that's right you handed them over when you signed up.

 

I wish you well.

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That's just the thing though I paid £2.95 for the "Trial pack" nothing more, nothing less.

 

I don't wish to confuse you with the technicalities of a "Trial" but you seem unaware that a "Trial" is not a binding, ongoing contract.

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Irrespective of who works for harry's or not, the free trial shows nothing about cancellation fees. I assume this will be after the customer has set up an account.

 

In my opinion, this particular term is a significant one and as such should be made very clear on the first page.

 

I bother the ASA often enough with advertising complaints so why don't you do it instead. It's very easy and quick to do online.

 

The ASA have made it very clear in previous adjudications that significant terms should be made clear, not hidden away in the terms and conditions.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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I didn't order a follow up! I only ordered a trial!!!

 

I've just looked at the site and as far as I can see it's impossible to sign up for the free trial without ticking an on-going products plan:

 

#https://www.harrys.com/en/gb/trial/build#products

 

The next page also says (about future deliveries):

 

We’ll send a reminder email before your delivery is dispatched so you have enough time to modify or cancel your plan.

 

 

TBH it's the most up-front of any free trial plus on-going subscription site that I've come across

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No Michael it is a definition of what a "Trial" is.

" A TEST of the performance, qualties, or suitability of someone or something."

 

So, the "Trial" subscription is a series of click through pages with products pre chosen and I am unable to unselect. But being a "Trial" the ball should be in my court to proceed and the fact that they have chosen to predetermine my future purchase, should they pass my "Test" is fine if I give them the nod to proceed, which I haven't as they assume I do, when I accept the offer of their "trial".

 

Why you fail to grasp this,beggars belief.

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So, the "Trial" subscription is a series of click through pages with products pre chosen and I am unable to unselect. But being a "Trial" the ball should be in my court to proceed and the fact that they have chosen to predetermine my future purchase, should they pass my "Test" is fine if I give them the nod to proceed, which I haven't as they assume I do, when I accept the offer of their "trial".

 

 

Yet knowing all that, you still decided to sign up.

 

The vast majority of these types of offers rely on subscribers forgetting to cancel within the trial period and the first they know about being charged is when they eventually notice it on their credit card statement.

 

However in this case, Harry's sent you a reminder email in advance of the first delivery and allowed you to cancel easily.

 

The end result of which is that you have the trial pack and no further committment.

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I've just looked at the site.

Seems up front and was to.me.

This is on the 2nd page at the top in huge letters.

 

Choose your ongoing products

 

Ongoing products charge after your two week trial period.

Cancel anytime. Free deliveries always.

 

 

This is on page three

 

How often do you shave?

 

We'll send your ongoing deliveries based on how often you shave.

It's easy to change your delivery frequency at any time.

 

 

This is on page 4

 

We’ll send a reminder email before your delivery is dispatched so you have enough time to modify or cancel your plan.

 

 

 

So to me, they have been upfront.

I know it gives them continued payments authority.

 

Order the trial and then cancel. Just because you have had a bad experience does not mean everyone will.

 

I use Harrys.com and it costs me around 14 quid every 3 months which is a lot cheaper than supermarkets and the blades seen to stay sharper longer.

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