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    • Laura, I was surprised that the Director said that you hadn't appealed twice. I thought that the letter you posted on 24th June was the second appeal and that was to the IAS. And they did say that there was no further appeal possible. Could you please explain how many times you appealed. I am going to read your WS now. PS  Yes I meant to say that the keeper did not have a licence therefore it was wrong of them to assume he was the driver and the keeper. Thanks for picking that up.
    • In answer to your questions yes even though it wasn't called that, it was the NTK. Had it been a windscreen ticket you would not have received the NTK until 28 days had elapsed. In earlier times if the warden was present then a windscreen ticket would have been issued. It nows seems that the DVLA and the Courts don't see a problem  with not issuing a ticket when a warden is on site. A period of parking must mean that ther e has to be a start time and a finish time in order for it to be considered a period. A single time does not constitute a period. I am not sure what you mean by saying it could be taken either way.  All they have mentioned is  the incident time which is insufficient. There are times on the photos about one minute apart which do not qualify as the parking period because they are not on the PCN itself. The reason I asked if the were any more photos is that you should be allowed 5 minutes Consideration period for you to read the signs and decide whether you want to accept them and you do that by staying longer than 5 minutes. if  more  do not have photos of your staying there for more than 5 minutes they are stuffed. You cannot say that you left within the 5 minute period if you didn't , but you can ask them, should it get to Court , to provide strict proof that you stayed longer than the statutory time. If they can't do that, case over.
    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully.   
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
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Southern Water/SHULMANS claimform***Claim Struck Out***


Gordy
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So you have completed a Directions Questionnaire and the claim has been allocated...that was fast?

 

Andy

We could do with some help from you.

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if you mean the N180 from the court that's easy to do

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I've received a letter this morning telling me that £10.75 a week is being stopped out of my benefits to pay Southern Water; £6.23 for current charges and £3.70 for arrears.

 

I'm well confused. They have added the debt to my current bill, are now getting it paid direct from my benefits so what exactly is the court case for?

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Can you possibly scan this letter and upload it ?

We could do with some help from you.

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Yes please...and which benefit are they deducting it from?

We could do with some help from you.

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Sorry for the delay visitors showed up.

 

https://drive.google.com/file/d/0BzMnzW_qYgQZNWtDOTJMa0ZVejg/view

 

Is there any reason i should delay my N180 return for this?

 

Im not at all bothered by the deductions from benefits, its the way i wanted to pay back the debt anyhow. Im just very confused that the court case exists if payment was being sorted in this manner. Tomorrow i will ring both the benefits agency and southern water just to see what they say. I thought the intelligent thing to do would be to post here first tho.

 

Off topic: is not being able to attach images a normal occurrence or is something wrong with my account?

 

Thanks.

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you don't need to attach images

we cant zoom those

upload

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Sorry for the delay visitors showed up.

 

https://drive.google.com/file/d/0BzMnzW_qYgQZNWtDOTJMa0ZVejg/view

 

Is there any reason i should delay my N180 return for this?

 

Im not at all bothered by the deductions from benefits, its the way i wanted to pay back the debt anyhow. Im just very confused that the court case exists if payment was being sorted in this manner. Tomorrow i will ring both the benefits agency and southern water just to see what they say. I thought the intelligent thing to do would be to post here first tho.

 

Off topic: is not being able to attach images a normal occurrence or is something wrong with my account?

 

Thanks.

 

The only problem with that is they will take the full amount.....rather than be challenged by your defence and risk losing or you paying a lesser figure.That request to the DWP has been actioned since you submitted your defence.

 

So depending on which way you wish to go...either ring the DWP and inform them the debt is already a matter of a court claim which you have challenged....or ring the claimant and ask what they think they are playing at...making deductions at source for a debt that is currently subject to a court claim they have issued and you have defended.

 

Submit the DQ irrespective..

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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I shall contact both.

 

Regarding the N180...

 

Im ok with this case being referred to a small claims mediation service? im assuming no?

I assume i cant fill this one in online?

I have to send copies of to all parties or the courts do this? If i have to do this do i send to Southern Water, their solicitor or both?

 

Thanks.

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yes to mediation

1 witness you

copy to court

copy to sols

unsigned

and without email/phone details.

 

 

snail mail sadly

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Yes to small claims track

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Thanks.

 

I contacted the benefits agency and they are unable to stop the money going to southern water without their consent.

 

I contacted southern water and they are saying the past debt (roughly £2000) isnt on my account just my current first unpaid bill (£162)

 

i have no idea what their playing at as the bill i have in front of me says the £2000 has been merged with my current account.

 

The amount they are taking from my benefits has nothing to do with the outstanding £2000 apparently and is just for the current £162 even tho it says its for current (what current that bill hasn't been generated yet) and arrears.

 

Will the fact that i cant attend court

(i'm pretty agoraphobic at the best of times, and this isnt the best of times) be a problem?

 

With that in mind how do i fill in the n180?

Witness and and Hearing availability dates?

 

Thanks again.

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You should be looking to arrange payment of the current charges (not included in the claim form) otherwise you will be getting another court claim.

 

So current bill as above......but why arrears ?

 

N180 is easy...yes to mediation...yes to small claims track...state your local county court...1 witness yourself......the rest is self explanatory tick boxes.......3 copies...court claimants sols and your file...done.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Thanks again for clarification on the N180.

I tend to overthink things.

 

Arrears money being taken is apparently for the bill that has only recently (last few weeks) been issued.

 

 

Im happy with this arrangement as long as it is as described as they seem to be making a right mess of things and im not too confident in anything they say.

 

 

I may shoot of an email for written clarification after posting this actually.

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  • 3 weeks later...

nope you wait

if they dont want to prove their claim

that's their problem..

 

 

just remember until the actual mediation phone call

you continue to agree to mediation.

then if they haven't complied with all the paperwork you require

you say no, theyhavent

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Received an email from uksearch this evening containing complete bills from 8/4/08 to 4/11/16, the court summons was for dates 23/05/2008 to 29/11/2016 so they are 25 days short. Not sure what i do about the shortfall but what day do i go back from for the 7 years cutoff?

 

Additionally im still getting conflicting information from Southern Water regarding if they have put the approx £1600 arrears onto my current water account or not and whether the attachment of earnings order is for current bill only or current and arrears.

 

I sent the following email to [email protected] on 15/6/17 but have heard nothing back. Damn just realised the email is missing an 'n' :| i shall resend this now.

 

Customer Number: ********

 

You have recently applied for an attachment of earnings to my benefits for ‘current’ and ‘arrears’ payments direct from my benefits.

 

I just wanted to clarify that the amounts being claimed via the attachment of earnings order are for my current bill of £162 only and not the outstanding £1606.72 we are currently fighting at court for?

 

Additionally I have some confusion over whether the arrears £1606.72 has been merged into my current account or not? I have a bill in front of me dated 22nd May that shows you have added the fore mentioned arrears to my account along with the £162.03 from the last generated bill. However when ever I ring in and talk to someone they say the £1606.72 is not merged to my current account. Could you please clarify?

 

Many thanks.

 

Gordon Ash

 

I would really appreciate some direction with both matters.

 

Many thanks.

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6yrs statute bar not 7

 

 

don't worry about the 25 odd days.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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