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    • Few tweaks as the run order was completely messed up and the main point of your defence (reconstituted agreement) pushed to the bottom of the statement.   I, XXXXXX, being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim and further to my set aside application dated 1 November 2022. 1.The claimants witness statement confirms that it mostly relies on hearsay evidence as confirmed by the drafts in person in the opening paragraph. It is my understanding they must serve notice to any hearsay evidence pursuant to CPR 33.2(1)(B) (notice of intention to rely on hearsay evidence) and Section 2 (1) (A) of the Civil Evidence Act. 2.  I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much reduced cost to the amount claimed and which the original creditors have already wrote off as a capital loss and claimed against taxable income as confirmed in the claimants witness statement exhibit by way of the Deed of Assignment. 3. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights.  This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information).  The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 4.  I became aware of original Judgement following a routine credit check on or around 14th September 2020. 5. The alleged letter of claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address.  I have attached a copy of my tenancy agreement which is marked ‘Appendix 1’ and shows I was residing at a difference address as of 11 December 2018 and was therefore not at the service address at the time the proceedings were served.  I have also attached an email from my solicitors to the Claimants solicitors dated 14 July 2022 which was sent to them requesting that they disclose the trace of evidence they utilised prior to issuing the proceedings against me.  This is marked ‘Appendix 2’. The claimants solicitors did not provide me with these documents. 6. Under The Pre-Action Protocol for Debt Claims 2017 a Debt Buyer must undertake all reasonable enquiries to ensure the correct address of a debtor, this can be as simple as a credit file search. The Claimant failed to carry out such basic checks. Subsequently all letters prior to and including ,The Pre action Protocol letter of claim dated 7 January 2020 and the claim form dated 14th February 2020 were all served to a previous address which I moved out of in 2018. 7. Upon the discovery of the Judgement debt, I made immediate contact with the Court and the Claimant Solicitors, putting them on notice that I was making investigations in relation to the Judgement debt as it was not familiar to me.  I asked them to provide me with a copy of the original loan agreement but this was not provided to me.   The correspondence to the Claimant Solicitor's is attached and marked ‘Appendix 3’ 8. On (insert date) I successfully made application to set a side the judgment. The claim proceeded to allocation, 9. The claimant failed to comply with the additional directions ordered by District Judge Davis on the 2 February 2024 'The Claim shall be automatically struck out at 4pm on 3 April 2024 unless the Claimant delivers to the Court and to the Defendant the following documents.' None of these documents were received by the court nor the defendant by that date. (insert date you did receive the documents) I then sent a Data Subject Access Request to Barclays but no agreement was provided. Details the timeline of communication between myself and Barclays are attached and marked ‘Appendix 4’and the copies of correspondence between myself and Barclays are attached and marked ‘Appendix 5’. Remove irrelevant 10.The claimant relies upon and has exhibited a reconstituted version of the alleged agreement. It is again denied that I have ever entered into an agreement with Barclaycard on or around 2000.  It is admitted that I did hold other credit agreements with other creditors and as such should this be a debt that was assigned to Barclaycard from another brand therefore the reconstituted agreement disclosed is invalid being pre April 2007 and not legally enforceable pursuant to HHJ Judge Waksman in Carey v HSBC 2009 EWHC3417.  Details of this are attached and marked ‘Appendix 6’. The original credit agreement must be provided along with any reconstituted version on a modified credit agreement and must contain the names and address of debtor and creditor, agreement number and cancelation clause. 11. Therefore the claimant is put to strict proof to disclose a true executed legible agreement on which its claim relies upon and not mislead the court. 12. It is denied I have ever received a default Notice pursuant to sec 87(1) CCA1974.The claimant is put to strict proof to evidence from the original creditors internal document software the trigger of said notice.  13.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. 14. Until such time the claimant can comply and disclose a true executed copy of the original assigned agreement they refer to within the particulars of this claim they are not entitled while the default continues, to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. Signed                 ………………………………………………….. Name                  XXXX Date                     30 April 2024   Run 3 copies Court /Claimants Sol/File
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Harlands and Xercise 4 Less **RESOLVED**


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Hi there, Wonder if I can get some guidance on my situation with xercise4less and Harlands.

 

Cancelled direct debit around August 2016 because wasn’t using the facility anymore and the 12 month contract expired ages ago. Didn’t contact the gym to advise of cancellation until Harlands chased payment the following month.

 

Went around the houses a bit until eventually phoned Harlands again in December stating this is cancelled from months before but realise didn’t actually tell the gym so paid all outstanding instalments and admin charges (about £100 by this point). Really fed up but didn’t realise the charges were unenforceable - then assumed matter closed, arrears brought up to date and membership terminated.

 

Receive standard letter re January missed instalment and another £25 admin charge 31st Jan - Responded with this letter (sent to Harland’s and xercise for less):-

 

Dear Harlands,

 

Membership with Xercise 4 Less Quote Reference: xx

 

I write to confirm I have cancelled this membership arrangement. Can you please respond to confirm my cancellation is updated on your record? Please confirm I owe no further money I have been trying to cancel this membership and have not used the service for over 6 months.

 

I have called the hardlands helpline two times to cancel and I have paid off your charges in December. I am now up to date. Please confirm no further action is required from me.

 

I have a learning disability. Please can you respond in writing so I can get somebody to help me understand? I don’t understand from phoning the helpline why I have been charged more money since I wanted to cancel. Many thanks for your help,

 

14th Feb - Receive this letter from Harlands: Dear Jimbob We are disappointed you have not responded to our previous correspondence. The February instalment has now been missed…. Admin fee £25 etc etc Call harlands helpline to make payments… lines are open etc If you do not call by 24 February 17 the collection of membership fees will cease to be administered by Harlands and will be passed to a debt recovery agency.

 

This may incur you significant additional fees and ultimately result in court action.

 

20th February - Replied with this letter. Sent recorded to Harlands and xercise for less:-

 

Dear Harlands

 

Re: my cancelled membership to Xercise for less Quote Reference: xx

 

I write, in response to your letter 14 February 2017. I have indeed responded to your previous correspondence I am disappointed you have not responded to my previous correspondence (copy enclosed) No further instalments to xercise for less are due since I advised you of cancellation of my membership. No further administration charges are appropriate, these are unlawful.

 

I await your revised response in writing confirming your records are now up to date, otherwise I consider this matter closed. Kind regards

 

23rd February - Receive this response (written exactly like this!) Further to your recent letters to our offices, Harlands can confirm that the agreement has not been cancelled as of yet as not cancellation has been sent from xercise 4 Less head office. We await their contact

 

6th March - Receive this email from gym Hi Jim, I have spoken to our Membership support team regarding your membership. You need to reinstate your DD and cancel your membership and pay off any outstanding arrears on your account. Healthy regards

 

6th March - Receive letter from CRS advising arrears now £69.98 and the usual information to pay via Harlands helpline by 12th March and the threat of legal action as next steps.

 

Do I sent another letter, or resend my previous letter to CRS?

 

Should I respond to the gym manager?

 

Thanks in advice for any help..

 

Apologies. I wrote post with line breaks! Hope that is not too hard to read?

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Hi JC and welcome to CAG

 

It's way too hard to read in a block like that but the format can go wrong depending on the device you're using.

 

I'll sort it for you now adding para spacing and, by the time I've done that, I'll have read your post and will reply ..............

 

:-)

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i'd be go getting that payment back

was it by a debit card

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi JC and you post above is now legible :wink:

 

I hope you've read other threads here by now. If you have, you'll realise you should never have paid Harlands the £100 you referred to in para 3 of your post above. However, that's done and in the past so forget it.

 

We now need to make sure you pay nothing more to Harlands/CRS, regardless of their demands and threats. We'll help you with this !

 

If you want, I can draft you a letter you can send to X4Less which should get them to tell Harlands to clear off.

 

Do you want me to do this for you, or you could draft your own letter on here and I'll check it.

 

Let us know..........

 

In any event, do NOT worry any more about threats from Harlands/CRS - they're full of Hot Air and will do NOTHING !! :wink:

 

:-)

We could do with some help from you

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Thanks for sorting that and thank you for the reply. Yes please, if you draft a letter I will send to the gym. I realise now I should not have phoned in December but I didn't find this forum until it was too late!

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Letter to X4Less as follows. Send by Royal Mail Signed For delivery :-

 

Xercise4Less

1, Kirkstall Industrial Estate

Kirkstall Rd

Leeds

LS4 2AZ

 

Dear Xercise4Less,

 

Membership at [town/city] gym

 

I refer to my membership at xxxxx gym which was past the initial 12 month minimum membership term.

 

I wanted to cancel but failed to give you notice as I should have done. As a result, Harlands contacted me and demanded over £100 which I paid for gym fees and their "Admin" fees. I now realise I should NOT have paid their demands as they made me pay admin fees that I didn't owe.

 

Since then Harlands have continued to harass me saying I've still failed to cancel my gym agreement and I owe even more.

 

You now need to tell Harlands to stop contacting me any more. If they contact me again, I'll make formal complaints to Trading Standards and The CMA.

 

I require your confirmation in writing that this matter is now closed as I paid Harlands more than I owed when I failed to give the gym the required 1 month's notice.

 

Yours faithfully,

 

Keep us posted :-)

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Thanks for that. Is that the address I should use? I have been sending letters to the actual gym so far.

 

Should I also send this in response to the email contact from x 4 less? Or just a letter.

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Hi JC,

 

Just the letter to X4Less Head Office with proof of postage.

 

Email or letter to the local gym will prob end up in their bin !

 

:-)

We could do with some help from you

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  • 2 weeks later...

Hi There, J

 

ust a quick update, to thank you Slick for the help and to let you know got this response from the gym today

 

********* Thank you for your letter to Xercise4less head office We are happy to confirm that your membership is now cancelled.

 

We have informed Harlands to clear all charges to your name as no further charges are owed *******

 

Its cost more than a months gym fees in recorded letters but glad this is resolved now.

 

Good luck to anyone else following

- what a nightmare these companies are to deal with!

 

 

**Edited to add in line breaks again which wont save??***

Edited by JimCrick84
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Hi JC and this is good news.

 

Enjoy the peace and quiet now Harlands/CRS will not be harassing you any more.

 

Thread title now reflects your result.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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