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    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. Apparently there is a max 3 hours limit which we were not aware of. This means taking kids to softplay and then having a meal on one of the restaurants will more than likely take you over the limit. Makes us wonder how they deal with people staying in the hotel as the ANPR seems to be in public street that leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
    • Thank you for posting their WS. If we start with the actual WS made by the director one would have doubts that they had even read PoFA let alone understood it. Point 10  we only have the word of the director that the contract has been extended. I should have had the corroboration of the Client. Point 12 The Judge HHJ Simkiss was not the usual Judge on motoring cases and his decisions on the necessity of contracts did not align with PoFA. In Schedule 4 [1[ it is quite clearly spelt out- “relevant contract” means a contract (including a contract arising only when the vehicle was parked on the relevant land) between the driver and a person who is—(a)the owner or occupier of the land; or (b authorised, under or  by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land; And the laughable piece of paper from the land owners cannot be described as a contract. I respectfully ask that the case be dismissed as there is no contract. WE do not even know what the parking regulations are which is really basic. It is respectfully asked that without a valid contract the case cannot continue. One would imagine that were there a valid contract it would have been produced.  So the contract that Bank has with the motorist must come from the landowner. Bank on their own cannot impose their own contract. How could a director of a parking company sign a Statement of Truth which included Point 11. Point 14. There is no offer of a contract at the entrance to the car park. Doubtful if it is even an offer to treat. The entrance sign sign does not comply with the IPC Code of Conduct nor is there any indication that ANPR cameras are in force. A major fault and breach of GDPR. Despite the lack of being offered a contract at the entrance [and how anyone could see what was offered by way of a contract in the car park is impossible owing to none of the signs in the WS being at all legible] payment was made for the car to park. A young person in the car made the payment. But before they did that, they helped an elderly lady to make her payment as she was having difficulty. After arranging payment for the lady the young lad made his payment right behind. Unfortunately he entered the old lady's number again rather than paying .for the car he was in. This can be confirmed by looking at the Allow List print out on page 25. The defendant's car arrived at 12.49 and at 12.51 and 12.52  there are two payments for the same vrm. This was also remarked on by the IPC adjudicator when the PCN was appealed.  So it is quite disgraceful that Bank have continued to pursue the Defendant knowing that it was a question of  entering the wrong vrm.  Point 21 The Defendant is not obliged to name the driver, they are only invited to do so under S9[2][e]. Also it is unreasonable to assume that the keeper is the driver. The Courts do not do that for good reason. The keeper in this case does not have a driving licence. Point 22. The Defendant DID make a further appeal which though it was also turned down their reply was very telling and should have led to the charge being dropped were the company not greedy and willing to pursue the Defendant regardless of the evidence they had in their own hands. Point 23 [111] it's a bit rich asking the Defendant to act justly and at proportionate cost while acting completely unjustly themselves and then adding an unlawful 70% on to the invoice. This  is despite PoFA S4[5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 9[2][d].  Point 23 [1v] the Director can deny all he wants but the PCN does not comply with PoFA. S9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN only quotes the ANPR arrival and departure times which obviously includes a fair amount of driving between the two cameras. Plus the driver and passengers are a mixture of disabled and aged persons who require more time than just a young fit single driver to exit the car and later re enter. So the ANPR times cannot be the same as the required parking period as stipulated in the ACT. Moreover in S9[2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; You will note that in the PCN the words in parentheses are not included but at the start of Section 9 the word "must" is included. As there are two faults in the PCN it follows that Bank cannot pursue the keeper . And as the driver does not have a driving licence their case must fail on that alone. And that is not even taking into consideration that the payment was made. Point 23 [v] your company is wrong a payment was made. very difficult to prove a cash payment two weeks later when the PCN arrives. However the evidence was in your print out for anyone to see had they actually done due diligence prior to writing to the DVLA. Indeed as the Defendant had paid there was no reasonable cause to have applied for the keeper details. Point 24 the Defendant did not breach the contract. The PCN claimed the Defendant failed to make a payment when they had made a payment.   I haven't finished yet but that is something to start with
    • You don't appeal to anyone. You haven't' received a demand from a statutory body like the council, the police or the courts. It's just a dodgy cowboy company trying it on. You simply don't pay.  In the vast majority of these cases the company deforest the Amazon with threats about how they are going to divert a drone from Ukraine and make it land on your home - but in the end they do nothing.
    • honestly you sound like you work the claimant yes affixed dont appeal to anyone no cant be “argued either way”  
    • Because of the tsunami of cases we are having for this scam site, over the weekend I had a look at MET cases we have here stretching back to June 2014.  Yes, ten years. MET have not once had the guts to put a case in front of a judge. In about 5% of cases they have issued court papers in the hope that the motorist will be terrified of going to court and will give in.  However, when the motorist defended, it was MET who bottled it.  Every time.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Mix Up With Electricity Suppliers


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i moved into my house in april this year and powergen were suppliers.About 2 months after i recieved a letter from npower to say they were my new suppliers and i had to pay them £27 a month for my leccy,which i did.However last month someone came to my house from powergen debt collection section to ask why i hadnt been paying my bill and to offer to put me a prepay meter in so that i could pay my debt off at £5 per week.I explained that npower were my supplier and he said powergen were otherwise he wouldnt of been sent out.i rang npower and powergen and when npower checked the meter numbers it turned out they had the wrong meter supply number and werent supplying me.I was told i would recieve a refund which i am still waiting for.I never recieved any bills from powergen until then but now i have recieved one for £561.When i rang them to say i had never recieved a bill from them they said that my bills had been gong to a similar address about 20 miles away from me.They said as it is electricity i have used i still hjave to pay the amount outstanding.Is there anything i can do to get some sort of discount or something as it is there mistake that they have been sending bills to another address.If it hadnt been for them getting the wrong address i wouldnt be seven months behind on my electricity.When i finally get my refund i could pay that off my bill but as it was only 27 a month it is not going to kake much of a difference is it.Please help i have 3 young children and dont have the money to be able to pay 561 back.

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Not receiving a bill for 7 months is not illegal, If it had gone two years then they could not bill you further or not read your meters etc.

Have you checked the meter reads are correct ? . Anyways it seems here the mistake re 2 companies was from Npower so they should be sending your payments back to you fast with a possible apology, you could ask for a gesture of goodwill here.

Now re Powergen, they have made a big mistake in telling you they sent your bill to a different address. It would be better for them to say they had not sent one or they made mistake etc. They have claimed to of sent your bill to another address etc. Surely this is a breach of the DPA. They should compensate you for this. Ask to speak to a manager and threaten to go to the information commissioner.

Oh and im sure you will be able to spread the payments over 12 months.

 

 

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i got an email from powergen to say they would recalculate my bill on the old rates to reduce my bill a bit as it was their mistake my bills were getting sent to a different address but this isnt gonna reduce it much is it. Is there anything else i can do as i am still gonna owe alot of money

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i got my amended bill this morning from powergen.They now want £506.65.So it has hardly reduced at all.Is there anything i can do about this as i canot afford to pay this and it was not me that made the mistake in the first place

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If the bill is only going back 7 months then it could be correct as they by law only need to bill you over a one year period. It is kinda high for 7 months useage. they will let you pay it over 12 months. The other option os to go prepay on a prepay meter and have it set to 3 pound a week.

 

 

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Now re Powergen, they have made a big mistake in telling you they sent your bill to a different address. It would be better for them to say they had not sent one or they made mistake etc. They have claimed to of sent your bill to another address etc. Surely this is a breach of the Data Protection Act. They should compensate you for this. Ask to speak to a manager and threaten to go to the information commissioner.

 

 

 

Yes this is a breach under section 7 of the Data Protection Act, which states that they company must do everthing within its power to maintain they security of the data, sending it to the incoreect address doesnt quite cut it.

 

Also on the amount of electricty used in your house, ask them for a written proof of when the meter was last read by them or there agents, also do you have the meter reading from when you moved into the property. You may find that the meter was not read for 5 months before you moved in and the only acurate reading they have is the current 1 that they based there bill total on, this could be for a 12 month period not the 7 months you are liable for, It would be unreasonable for them to put the total amount onto you, as you have not used it. You can also ask them to do a moniting of your meter if that is what they thing you use in a month, as that is very high. They will require you to read the meter several times over a 3 month period, once a week is best and then do a recalcualtion on current useage, this may not reduce the amount if it is found that it is a correct usage.

 

If you need a hand on working out your tarrifs PM me and I will take a look at it for you.

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Yes, do what ShootMe has suggested. It does seem a very high bill and I for one would be shocked if I used that much electricity!

 

When you do have a final figure that you can both agree on, I would suggest that as Powergen had made an error with their billing then you would be entitled to arrange a repayment plan to suit you. Yes, you will need to pay for what you have used (note, for what YOU have used, not previous occupants!), but it shouldn't cause you considerable inconvenience as it wasn't your fault.

 

As for Npower, give them a date in writing by which to refund you in full and threaten them with court action if they don't sort it out by that date.

 

Energywatch may be able to provide further assistance or advice.

Please note I'm not insured in this capacity, so if you need to, do get official legal advice.

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Guest Ruthie P

hey guys, i probably shouldnt admit this but I work for powergen....

please go to energywatch about your lack of refund from npower, you will be suprised how quickly you receive it! as for your consumption it seems high to me, take 7 days worth of readings at the same time of day and call them and ask to dispute your consumption. They will be able to base a new start reading on your current consumption and bill you up to date more accurately. Any bills that are withdrawn and rebilled are done as fairly as possible through price increases and all prices are taken into account, this is done automatically and not manually, obviously they cannot bill you to an actual reading for every single price increase as the logistics of getting a reading are far too complex, however, the more readings you have the more fairly your consumption over the price changes can be done. Powergen are flexible with payment arrangements, I think that if you follow my instructions your bill will reduce more than it has already, unless of course that is a true reflection of your consumption. you will need to negotiate a payment arrangement with them, if youre looking for compensation though it is unlikely you will get a large discount and arrangement, its usually one or the other. Push for it though, ask for a manager, we are not allowed to refuse to let you speak to one... unlike other companies... hope this helps

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thanks for that i recieved a refund from npower this morning as well as another bill from powegen for now £632.and want payment immediately.they came out and read the meter on the 26th so are sending me a new bill.its getting higher and i dont know what to do

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Guest Ruthie P

lynzfa, you need to speak with them, get the exact details and pm me if you like and i will try and help you as best i can. as mentioned before, i work for them so have quite a good idea of how threy work and their policies.

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i have spoke to powergen and they said the bill i got for £632 was correct as it is the amount outstanding from april when i moved in until the date they read the meter.i still think this is quite alot and i have been told i have to pay this and the only way they will do it is by coming out to fit a prepayment meter which i dont want and the landlord doesnt want.what can i do as i am obvioiusly getting nothing else from npower for their mistake and powergen arent doing anything about the mistake they made either

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Guest Ruthie P

lynzfa did you ask to dispute your consumption? I know that the bill seems high but without you asking them to dispute it there is nothing they or you can do. Phone them and ask them to look into it correctly, working out your average consumption over 7 days. They should do this for you and if you need to, ask for a breakdown of how they calculated that your consumption is correct (if they still say it is). If you still feel it is wrong after they have looked into your average then you may have an slt test carried out (standard load test). This means they will come and check your meter by putting a certain amount through and checking that it is registering correctly. This will be chargable if the meter is functioning correctly and there is no issue. My feeling on this is that its probably your start readings or something they arent picking up on. Ring them and ask for a manager, take readings over 7 days give these to the manager tell them what kind of appliances you have and ask to be told exactly all the payments you have made onto your account. If the bill is right youcan find out how much each of your appliances use daily how many payments you have made against your outstanding balance which may make things more clear for you. The meter is owned by your local distributor and they have the right to enter the property to put in prepayment meters so if thats how you want to pay the debt the landlord cant really argue.

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There is a £50 charge for an SLT and a £75 charge for check meters if the meter proves to be accurate so best not to go there. Also regarding the 7 day read, this in my opinion will not work or prove a thing. This time of year the nights are earlier and colder, you use your lighting, fires, methods of heating and even your kettle more, so an average consumption for the next 7 days certainly does not give a true record of consumption as the first 7 days in July

 

 

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Guest Ruthie P

This is true ozzy, however, the charge is at the discretion of the energy supplier and they are more likely to offer you a free slt if they think you are going to go to energywatch. Energywatch complaints are something they DO NOT want and will go to almost any lengths to avoid this! As for the consumption query, the time of year is taken into account when working out the average consumption.

 

To add to this they (this is what I have done) offer a free slt to prove the meter is ok on the grounds that you make payment once it has been proven to be correct, this can either be through a monthly payment or prepayment meter. I think the issue here or the way I understand it from lynzfas previous posts is that they dont agree with the amount of consumption used. How else would an energy supplier prove that the meter is fine unless they do an slt test or a check meter. The 7 days readings does help, it shows if there are daily fluctuations in consumption i.e today lynzfas consumption was 33 units tomorrow is 800 with nothing different being used!

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i am gonna do the meter checks for the next seven days and contact powergen with the readings to see if they think there is any sort of problem,hopefully they will find something as i think it is very high for seven months supply of electricity

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