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    • Indians, traditionally known as avid savers, are now stashing away less money and borrowing more.View the full article
    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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one month out of warranty - 11 month of contact, faulty phone Vodafone.


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My Iphoe 6s has developed a fault in the last month where the speaker crackles when making a call, had I taken it back as soon as it started there would have been no problems, but because I waited its now 13 months old.

 

Vodafone are simply saying its out of warranty and want to charge me to repair it. The phone is in excellent condition, never been repaired before and has no marks/chips anywhere on it to show any impact damage. Am I covered in anyway to get the phone repaired as its not fit for purpose?

 

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Rubbish you are covered under cra[ ex soga]

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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You don't need to print out the section or give it to them. Vodafone are fully aware of your rights but this is more of their cheating type of behaviour. Despite the fact that they are the most complained about mobile phone company and have recently been fined for it, they still continue this kind of behaviour. I really don't understand why anybody bothered to get involved with Vodafone. They offer rubbish service and they have a reputation for smashing up people's credit files.

 

You must first of all decide what you want to do. If you are not prepared to take legal action then quite frankly you better shut up shop and go home. Vodafone are bullies and the only thing that makes them look at you as a human being and a customer with some value to them is when they receive the court papers.

 

If you decide that you want to take legal action then you need to do a little bit of preparation to understand the steps in beginning a County Court action and then following it through. There is lots of information on this forum but also it is all set out fairly neatly in our new Consumer Survival Handbook.

 

If you aren't really sure about starting a claim then it's not worth doing anything. If you simply threaten it, they will ignore you and they will have called your bluff and you will simply end up humiliated and discredited. If you want to take legal action then get to know the steps – this will only take a couple of days. Then send them a letter before action telling them that regardless of their 12 month warranty, the Consumer Rights Act 2015 requires that the goods which they sell to you are of satisfactory quality and remain that way for a reasonable period of time. Tell them that because there is now problem with the speakers on the phone, they are in breach of that legislation and that if they will not offer a full repair or a replacement within 14 days that you will then issue a claim in the County Court and without further notice to them.

 

Don't expect to get a reply from Vodafone. They won't believe your letter because too many people bluff them. Spend the 14 days preparing your claim on the MoneyClaim website. You can save your work down and then issue the claim at the expiry of your deadline. Don't let the deadline pass without issuing the claim. 48 hours later they will have the claim papers and within a week or two – maybe three, you will get an idea of their reaction. We will be very interested to know what they say.

 

We used to have a Vodafone rep on this forum but eventually they were so slack and so unreliable that we kick them off. I have to say we have noticed any difference without them.

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Yes as already stated you are more than covered by CRA,if you purchased the phone from Apple then they are fully aware of the Law in the UK and make it very clear in their T&Cs,however I feel the purchase was made through Vodaphone?????who are also aware of the Law they are just trying it on as usual

 

FS

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