Amazon kindle download.

[Consumer dude]

My account has stated I ordered a kindle download. How do I cancel this as I don't want this order as a download.

[oldgirl]

Go onto your account, into manage devices, you should see the title & are given a choice of actions to take , one of which is return item, hope this helps

Edited February 14, 2016 by oldgirl
Missed leter

[Consumer dude]

Go onto your account, into manage devices, you should see the title & are given a choice of actions to take , one of which is return item, hope this helps

 

Thank you for your reply. I understand how to cancel an order before they are dispatched, however it does not seem to give me the same option with this download. Perhaps I am looking in the wrong place..

[reallymadwoman]

If you go into 'manage your content and devices' in your account and click on 'actions' by the title you want to cancel, it gives an option to return for a refund, right at the bottom of the list.

[sillygirl1]

You can also do it from your Kindle. Right click on the item and you will get various options, including cancelling the book from your account.

 

Sometimes the downloads are actually software updates which you don't pay for. There was one recently on my vintage keyboard kindle. I much prefer that one to the more modern ones!

[Consumer dude]

Basically I don't do kindles, downloading books, I prefer a book I can hold which is what I thought I was getting. I think I've cancelled but am not convinced. Next few days might be clearer..