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    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
    • I've looked at your case specifically more.   Term 8bii reads " when, in accordance with instructions from the Customer or the Consignee, the Consignment is left in a safe place" Their terms choose to not define safe, so they are put to proof that the location is safe. If your property opens onto a street its a simple thing of putting a google earth image and pointing out that its not a safe place
    • New rules and higher rates resulted in a jump in the number of savers opening accounts at the start of this year's Isa season.View the full article
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Joyous Joy vs Halifax plc


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hi all

 

Have been introduced to this site my a friend who is fab and due to get his cash back (cheers Ricardo aka wimpawipa!! ) ;)

 

Have just send my first letter with a PO for £10 off for 2 accounts - send it recorded to play safe so fingers crossed will soon get all the info I need to take it further.

 

It's a nerve racking process but there seems to be loads of info on here - thank god! - for me to plow through in the meantime.

 

one question tho - can I reclaim mortgage charges back as well as bank charges e.g. letter they send you when they tell you you're late paying or still have an outstanding amount etc., and if so, how??

 

Any help would be gratefully appreciated - cheers Joy xx

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  • 2 weeks later...
  • 1 month later...

Hiya to all - and a very happy and prosperous new year!!!!!

 

Have had all my statements back and have trawled through them all and I had a shock at all the charges I've paid :eek: could've cried to be honest if I hadn't already read the successful claims on here!

 

Anyway I have now put it all onto the spreadsheets and will take the next step (gulp)

 

fingers crossed it'll all be sorted in 2007

 

Take care Joy :p

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  • 3 weeks later...

I've gone throught all the statement and am ready to send off a spreadsheet of all the charges to the halifax with the relevent letter but am a little baffled!

 

Do I send the spreadsheet inc. all the interest charges of 8% now or do I leave it until later on if they don't pay?

 

Would be fab if someone could help me on this one

 

Cheers Joy

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leave the 8% until you file your claim with the court. If you hide the columns until then you will be fine.

S.A.R - (Subject Access Request) sent (Recorded Delivery) - 28 December 2006

S.A.R - (Subject Access Request) Acknowlegdement received 6 January 2007

Statements received 10 February 2007

Prelim sent (Recorded Delivery) - 13 February 2007

Prelim Received - 14 February 2007

Prelim Acknowledgement received - 20 February 2007

LBA sent (Recorded Delivery) - 1 March 2007

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There is a also a spreadsheet designed specifically for this.

Karen :oops:

 

05/01/07 S.A.R - (Subject Access Request) posted

07/03/07 Offer made of £457. Rejected. Offer remade of £651, accepted.

26/03/07 PAID IN FULL

 

Your Site Needs You!

and we need this site!

 

Please don't forget to make a donation!

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  • 1 month later...

That I am able to reclaim bounced direct debit charges as well as overdrawn ones? only querying this cos whenever relcaiming charges are mentioned in the media it never says about being able to reclaim the direct debit ones and I have some of those?

 

does anyone know the answer??

cheers

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Direct debit, bounced cheques, if you have been charged, then you can reclaim. :D

So the answer is YES...!!!!

HOW TO...DUMMIES GUIDE TO CAG...Read here

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Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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  • 2 weeks later...

I am currently training as a student nurse and am thinking of relocating to another country when i qualify (lack of jobs, better quality of life, fresh start etc.,) but am thinking of carrying on paying my debts etc., but want to know if I sell my house to do this before I leave, how long will I have to wait before I can buy another property in another country? was gonna rent for a while anyway but if we do settle there long term am not sure how long before I can do this.

 

Does anyone else know please?? :rolleyes:

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I received an offer from the halifax today for £1634.00 aas a gesture of "goodwill" and without admission of liability in order to resolve my complaint.

 

I'm not happy with it cos I want the total of £4425.00 back for our 2 accounts - what should I do now - refuse it via letter and see what happens or just refuse it and go to court?

 

cheeky blighters - not even half back was offered :mad:

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Accept as Partial Settlement, but on the condition that you intend pursuing them for the remainder. Letter in the Bank Charges Library (4th one I think). When your LBA has expired (after the usual 14 days) then issue court summons as usual.

 

Alternatively there is normally a telephone number on the offer letter. Some people have found they can negotiate the full amount over the phone.

  • Haha 1

12-03-07 Halifax Received £1800

05-06-07 Halifax II Small Claim Served for £2503

Capital One - Won £768

Halifax Credit Card - Won £756

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thanks for ur reply Noodledoodle!

 

Have found the letter in the rejecting offers library!

 

Have a little query tho - they say if I'm not happy to accept it as full n final settlement to phone them to discuss the matter further - I'M TOO SCARED :o lol I think I'm gonna just leave it to letter - wot do you think?

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I gave it a go. But couldn't get my offer increased. Got the whole wrist slapping, you do know it costs us money to run your account.

 

I am one of those people who thinks of excellent things to say when I put the phone down!! If you aren't happy speaking to them, write to them and fax them as well (there is normally a fax number under the telephone number). That way you have proof that it has been sent and received straight away.

12-03-07 Halifax Received £1800

05-06-07 Halifax II Small Claim Served for £2503

Capital One - Won £768

Halifax Credit Card - Won £756

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Ring them, what have you got to lose? If you're not confident enough to negotiate a full settlement, then you can end the conversation by saying you've been advised (mention the CAG) to pursue the full amount, and that you are offering them the opportunity to avoid both court fees and the interest (at 8%). In a way, you're doing them a favour!!

:)

 

If you find my post helpful, please click on the scales. Thanks.

  • Haha 1

Lloyds TSB

03/02/07 Sent S.A.R - (Subject Access Request)

15/03/07 Received statements (exactly 40 days after SAR)

15/03/07 Sent Prelim

21/03/07 Received standard response ack. Prelim

29/03/07 Sent LBA

 

Halifax

15/03/07 SETTLED

Partial Settlement (75% of claim)

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unbelieveble

 

 

I very bravely phoned them and can you believe you now press no 2 to speak to someone about bank charges - does that say how many are reclaiming or wot lol

 

I spoke to a lovely lady who told me she could increase the sum to £2776 as that what they believe the total charges are!

 

I asked her "then how come I have £4425 - its not a little difference of a missed charge is it" she agree and will get a colleague (shes off tomorrow) to go thro the statement to see where they have got their figure from -

 

FFS - hows running this account? surely they can see if they got back 6 years if as I've said grrrrrrrrrrrrrrrr on them :mad: :mad:

 

will keep you posted

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YIPPEEV :)

 

I have just got off the phone to the lovely halifax and have agreed £2776 as full and final payment (I wanted £2783.50) and am awaiting their acceptance form in the post to get the funds - I AM SO EXCITED!!!!

 

They won't give me what I want for my other account (£1642.00) they'll only give me £1200 - I DON'T THINK SO!!!!!

 

So told them to I'm refusing it and to wait for my letter taking them to court lol and they also gave me the tel no for the financial ombudsman to help me with my decision - yeh whatever!!!!

 

so fingers crossed its all going well

 

"POWER TO THE PEOPLE!"

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Good for you! Patience and nerve and we all get there. Great story for newcomers.

All the best

 

A D

 

PS Lend us a fiver!

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

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