TK Maxx - I was caught changing a price tag and admitted it

[DIIDEE123]

Hi I was caught changing a price tag and admitted it,

 

 

staff took a photo of my bank card on his phone!!!! (Not happy with that)

 

 

question is should i complain about taking the photo on a personal mobile of my bank card

and should i pay the RLP?

 

 

Thanks in advance

[renegadeimp]

Hi diidee

 

Do not pay RLp anything. Just ignore them. totally.

 

You also need to contact your bank asap and get them to block the card, you need to write to tk maxx and demand an apology as what the guard did was worse than what you did.

[DIIDEE123]

Thanks for the quick response ��

 

 

i was totally confused with what was going on at the time as i had my 16 year old daughter with me and i know i shouldn't have done what i done

 

 

im a bit crazy at times and act before i think,

 

 

I denied it at 1st

but realised my daughter could be affected by my crazy actions and just wanted out,

 

 

the staff where very loud/shouting

,the guy was shaking as if it was him who had done wrong

and i felt i need to get my daughter and myself out of here,

 

 

i demanded my daughter leave the room

said im sorry i shouldn't have done that it was foolish

was then asked if i was being sarcastic!!!!

 

 

Showed my ID and left,now im ragging at the fact that they took a photo of my bank card ��

[DIIDEE123]

Hi diidee

 

Do not pay RLp anything. Just ignore them. totally.

 

You also need to contact your bank asap and get them to block the card, you need to write to tk maxx and demand an apology as what the guard did was worse than what you did.

thanks for your advice

[dx100uk]

totally ignore them(rlp)

 

 

I've made your own thread for you

 

 

simply read a few threads here too

 

 

and you'll get the idea.

 

 

dx

[ericsbrother]

Tell your bank that your card has been compromised and you want a new one. Tell TKmaxx by letter to head office that their staff have taken your card details for reasons unknown and without your consent and require them to explain for what lawful reason this was done and to quote the statute that allows them to do so. Tell them that you require proof of destruction of the image taken. They wont be able to answer that because there is no answer

[silverfox1961]

Tell your bank that your card has been compromised and you want a new one. Tell TKmaxx by letter to head office that their staff have taken your card details for reasons unknown and without your consent and require them to explain for what lawful reason this was done and to quote the statute that allows them to do so. Tell them that you require proof of destruction of the image taken. They wont be able to answer that because there is no answer

 

Totally agree here. Taking pictures like this on an unsecured mobile phone is very poor practice.

Do not write about the incident of price swapping, just concentrate on their data protection policy.

 

Once RLP start getting involved, come back and we can help see them off.

[Hammy1962]

Quote 'as what the guard did was worse than what you did'.

 

No, it wasn't. Obtaining goods, money or services by deception is tantamount to fraud and in the right circumstances can lead to Prison. Taking a photograph of a bank card is dumb, but not worse than fraud.

 

H

[BazzaS]

 

 

Obtaining goods, money or services by deception is tantamount to fraud

H

 

Swapping a price tag isn't "tantamount to fraud"

It is fraud

 

Fraud by false representation, specifically. S2, Fraud Act 2006.

 

http://www.legislation.gov.uk/ukpga/2006/35/section/2

[Hammy1962]

tantamount

ˈtantəmaʊnt/Submit

adjective

equivalent in seriousness to; virtually the same as.

"the resignations were tantamount to an admission of guilt"

synonyms: equivalent to, equal to, amounting to, as good as, more or less, synonymous with, virtually the same as, much the same as, comparable to, on a par with, commensurate with, along the lines of, as serious as, identical to

 

H

[BazzaS]

tantamount

ˈtantəmaʊnt/Submit

adjective

equivalent in seriousness to; virtually the same as.

"the resignations were tantamount to an admission of guilt"

synonyms: equivalent to, equal to, amounting to, as good as, more or less, synonymous with, virtually the same as, much the same as, comparable to, on a par with, commensurate with, along the lines of, as serious as, identical to

 

H

 

Tantamount is indeed "virtually the same as"

"Tantamount to" =/= "identical to", though.

 

Why say "it is tantamount to fraud" when "it is fraud"?

[honeybee13]

Can we go back to advising the OP now please?

 

HB

[BazzaS]

Tell your bank that your card has been compromised and you want a new one. Tell TKmaxx by letter to head office that their staff have taken your card details for reasons unknown and without your consent and require them to explain for what lawful reason this was done and to quote the statute that allows them to do so. Tell them that you require proof of destruction of the image taken. They wont be able to answer that because there is no answer

 

Correct, but why "poke a bear"? Cancel the card and be glad you got away with it. They'll say the card details were taken to ID you.

 

You risk them looking at events again & deciding to involve the police for your criminal act.

 

The worst case for them? That the police ask them why they delayed involving them.

The worst case for you? Prosecution.

[renegadeimp]

Correct, but why "poke a bear"? Cancel the card and be glad you got away with it. They'll say the card details were taken to ID you.

 

Meanwhile, the guards will continue to take the card details unabated.

[maxxer]

Oh my god.

 

Will some people here get a grip.

 

Taking a photo of a card is not illegal in any way shape or form.

 

You don't even own the card, it is property of the issuing bank.

 

Your name has never been personal sensitive information.

 

However, as pointed out, ticket swapping is FRAUD. A criminal offence.

 

To add to above posters notes - just because the store didn't call the police at the time, does not mean they cant re assess the situation, in light of a complaint, and call them in. There is no magical time limit, and the store make no promise not to prosecute. Just because they let you go, doesn't mean they cant change their minds.

 

we always used to take a scan or photo of both the person and the ID used, so when they wrote in, in 6 months time, stating it wasn't them, we could prove it. Also, if further offences came to light (which with ticket switching, some led to outstanding jobs for refund fraud), we had proof of who they were and where they lived.

[renegadeimp]

Youre forgetting that the details of the card can be taken and used for other reasons maxxer. Why not allow me to come to you and copy all the info on your card?

[silverfox1961]

Youre forgetting that the details of the card can be taken and used for other reasons maxxer. Why not allow me to come to you and copy all the info on your card?

 

Agree however, the card is unlikely to be useful without the three digit security code on the back. What I am worried about is the security guard using his mobile phone to take the photgraph.

Was it a company phone or a private one. If the latter, this should not be allowed as it is not a secure way to store any data on.

 

In response to Maxxer.

 

To add to above posters notes - just because the store didn't call the police at the time, does not mean they cant re assess the situation, in light of a complaint, and call them in. There is no magical time limit, and the store make no promise not to prosecute. Just because they let you go, doesn't mean they cant change their minds.

 

As you know from your time working at TKMaxx, once the details have been passed over to RLP, that is the end of their involvement. If the police were called later, TKMaxx would have to explain why they did not call the police at the time of the illegal action. If insisted upon, the police will attend. If no call was made, why would they come after so many days/weeks/months when the staff had all the evidence there and then.

 

Unless a magistrate orders compensation to the store, there is no incentive to get the police involved. RLP however do share the revenue they obtain. The money sharing data is confidential however TKMaxx would get more than the actual cost of the stolen/tag switched item.

 

This is why we on this forum would resist RLPs demands. Let a competent authority deal with this. Cautions/FPNs for first timers is usually enough for them to stop. The shoplifters who consider it their day job, won't care either way.