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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Should I still buy this? **Sorted**


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I have been looking for a vehicle to purchase second hand and finally came across an Xtrail which I viewed on Saturday. As it was close to their closing time I just discussed the financial aspect of things as I am currently in the transition of changing circumstances and therefore documentation is sparce until August. They were going to discuss my circumstances with the finace company on Monday and let me know.

 

I heard from the finance company on Monday that all was well and als=most immediately received a call from the dealer with their usual salesman patter, "ther eis someone else looking at the vehicle and it will be a first come, first served basis" and I naturally replied, I don't surcumb to pressure, if they want it, they can have it because I don't buy a car without having test drove it. He wasn't too pleased about it.

 

I went over on Tuesday with my son to drive it and he heard a noise from the rear which was highlighted and discussed with the Manager of the site. He assured me that the vehicle will go through a 160 point check and will put 12 months MOT on it as the current one expires in August.

 

Based on his assurances, I paid £100 deposit for the vehicle to be taken off sale and signed the Sales Order, finance agreement etc. We agreed that I would pay the balance of the deposit (£400) on 25th June over the phone, and collect the vehicle on Friday 26th June because they said they were unable to carry out the MOT until the balance of the deposit had been paid. I have paid additional monies within the agreement for 12 months warranty but I am not sure who that is with.

 

However, having discussed my excitement with friends, one of them has highlighted some poor reviews on the dealership and I am wondering if I have let myself in for some trouble next week? I know reviews are hit and miss as with all things but as my funds are extremely limited, I would appreciate your thoughts on whether I have been stupid in my process to purchase this vehicle and suggestions on how to proceed under the circumstances please.

 

I note from their website they still have the vehicle for sale and have reduced the price by £100 :mad2:

 

Shelley

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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Well the idea of paying deposits is to reserve the vehicle and protect the dealer in case you change your mind.

 

Ignore that they still have the car on the website, they do this and reduce the price to get other people interested in the car and come down, only to be told that the car has just sold, and to have a look at other cars while they are there. It's just a tactic.

 

You said about the noise from the rear, and that the dealer will do a 160 point check, does this include fixing any issues? Or is it just a check? They will likely stick a full MOT on there despite any problems as they won't make money selling cars if they fail their own MOT's.

 

You can either lose your deposits and turn the vehicle down, since you've already paid the depositrs, or go ahead with the purchase, but get it checked independently as soon as possible, even though it would have a full MOT on it.

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I understand about the tactics, typical sales patter, Okay.

 

I have only paid part deposit at the moment and the remainder of the deposit is due next week, which is why I wondered have the dealers got a claim on me if I decide not to go ahead with the sale?

I am not in a position to pay for an independent inspection which I appreciate goes against the grain in these circumstances, but I maybe able to get a knowledgable friend to have a look if they have time?

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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Tbh it seems you are already having doubts and ask yourself if you would be happy with the car? Ask around maybe a bit more,

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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How many miles was your test drive, did you do the driving and who was in the car with you ??

 

You say you have signed the finance agreement, is that right ?

Is the finance Hire Purchase or Car Loan ?

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How many miles was your test drive, did you do the driving and who was in the car with you ?? Approx 6 mile circuit consisting of village conditions and then opened her up to 50 mph where possible. My son was in the back seat.

 

You say you have signed the finance agreement, is that right ? Yes

Is the finance Hire Purchase or Car Loan ?

Hire Purchase

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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Firstly, if you bought an insurance based warranty, they are not worth the paper they are written on in the majority of cases.

Secondly, it may have been wiser to have had your "Knowledgeable Friend" to check car before parting with the hard earned stuff.

IMHO, had I been in your circumstances, I would have gone for a cheaper car and used the money saved to pay for a proper inspection.

If your not entirely happy with the car, then get out now, as £100 loss may be the least of your worries in time to come.

What was noise in rear?? did salesman give any indication??

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UPDATE:

I visited the dealer again on Saturday to request a further test drive to satisfy myself on the knocking noise my son heard and to clarify a few points, i.e the warranty etc. The vehicle wasn't on site, apparently, they had moved it to the 'work shop' to prevent damage. I asked for template and details of the warranty and I could of produced this leaflet myself. There is no name, address, tel number, email or website address. Just what's covered and what isn't.

I had heard and read enough. I left the dealer thinking all was ok and I have spoken with the finance company to check the status of the agreement. Thankfully, it has NOT been executed and I can WITHDRAW from the WHOLE agreement WITHOUT penalty. So the dealer has to refund my deposit. If I have to lose this, so be it but I will be checking with my bank to see of they are members of the 'chargeback scheme' and may get something back from them that way.

 

They are a sleek operator and gave no information on the noise or what the vehicle is like - they show you any documents the previous owner may have left with the vehicle for you to make your own mind up.

 

I know they won't be very pleased but it is a huge weight lifted from my shoulders. A very big lesson learned and I will be doing my research first in future!

 

I know I have had a close call here and hindsight is a wonderful thing, but having recently lost my husband I wasn't thinking clearly and should of walked away to sleep on it first - I will be in future. Thank you all.

 

Shelley

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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Apologies for the delay in responding to your posts. I wanted to wait to ensure I had 'WON' this matter before jinxing the final outcome.

 

Wwll, the dealer's were Country Car, Barford, Nr Warwick. They advertise as selling prestige vehicles but the google reviews are worth a read.

 

So, bearing in mind my post #8 I sent a letter recorded delivery to them advising I was withdrawing from the sale and that my deposit was to be refunded within 7 days. They signed for the letter the next day and drafted a cheque up the same day - posted it second class and it has cleared today in my bank :)

 

I appreciate all your comments and Scaniaman, you are probably right. However, it appears that I will be coming into some funds in August so I am currently hiring a vehicle at week-ends and walking in the week until the funds arrive. Then I shall get RAC/AA to inspect any vehicle I maybe considering buying BEFORE I leave any deposits etc.

 

Think I had a lucky escape there and I am so glad I had my CAG family watching my back. THANK YOU ALL

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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