Thank you, they were adamant the faults were new and differed from The original issue. They weren’t very smart with their response and seemed to completely contradict their own answers - which led to them giving up the fight! I just wasn’t sure if they can legally advertise the car for sale whilst the V5 is still in my ownership (if they haven’t already transferred it to trade) and whilst they haven’t paid me for the vehicle! the car in question: 2016 Mazda Cx-5 D Sport Nav £12,390 WWW.RANDWCARS.CO.UK 2016 Mazda Cx-5 D Sport Nav, Manual, In White. PARKING SENSORS - FRONT/REAR.

UPDATE - well finally they agreed to offer a refund, the V5 and keys have been dropped of to them. the car was paid for by bank transfer, however they state it takes 14 days for a refund which seems To be a bit of a joke as no finance was used etc. what makes it worse, is the car is back on the website for sale, so I am waiting for a refund for my car which is now being advertised on their website. Is this legal? Embarrassment of a company too, manager wouldn’t even come and speak to me when I returned the keys and V5!

£12,300 from MOT history it states the most recent MOT was at: ROBINSONS GARAGE (UK) LTD 212 LONDON ROAD PETERBOROUGH PE2 9DU which is approximately 3 miles from R&W cars

The car is a Mazda CX5 2016, 60k miles and came with a new MOT £12,300

I had not! I had only used the forum previously for parking fines. I wish I had read prior to this incident.

By bank transfer - They were not willing to allow debit or credit card, I’m guessing they don’t allow credit card otherwise they would have to dispute with the credit card company for the faulty car!

They required a written notice via email, to which we sent. The response to the written notice from the company was stated in first post.

R&W cars, Peterborough. Happy to name and shame! Used cars for sale in Peterborough & Cambridgeshire: R&W Cars WWW.RANDWCARS.CO.UK Used cars for sale in Peterborough & Cambridgeshire: R&W Cars: Competitive finance deals, part exchanges welcome, call now! thank you

Hi guys, my partner purchased a used vehicle from a small independent garage. Within 20 miles of the drive home, the vehicle had numerous warning lights appear. Immediately contacted the garage who stated it was the battery. Battery was replaced and the lights returned, more lights than before. car was taken back to the garage, faults were wiped etc. and coincidentally returned when my partner received the car. it has now gone back to them for a second time to be repaired, which has taken 2 roughly 2 weeks so far (it is now just over 30 days since initial purchase). as the vehicle is still not repaired and seems to be an ongoing fault, my partner requested a refund for the vehicle. they have rejected the refund with The following unprofessional response: “ do appreciate your frustration and I do appreciate the time it is taking for the repair, this is due to waiting times on parts to be delivered. Unfortunately due to consumer rights act you have the right to reject within the first 30 days when either the repairs fail - which they haven’t these are new faults and new issues arising on the car, or if you chose the rejection straight of the bat, in this instance you have agreed to the repairs, you have taken our courtesy car and now you want to reject unfortunately we cannot accept that rejection. The initial issue was your battery, your battery hasn’t failed, then your brought the car in because you hadn’t cleared the faults after you replaced the battery which we did, it just so happens that now a sensor has failed in the car which is a new fault not a failed repair. Mazda's in general are notorious for their sensors failing, and it just so happens you have now had 2 brand new main dealer parts put in the vehicle which means your car is now 100% fit for purpose. You have bought a 2nd hand used car, not a brand new car unfortunately things can fail and the car will need to be repaired, at least these things failed while you are still in warranty and not 6 months down the line where you would have had to pay the £400+ for the repairs out of your own pocket.” where do we stand?