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    • We initially raised a complaint with the finance company who told us that as its over 6 months the consumer rights act won’t apply and we would need to provide evidence of the problem being there at purchase. As we have only just got the report from Mercedes we haven’t been able to submit this within their 14 day timeframe. Is this not the case then? Thanks
    • The previously little-known Chinese-American businessman’s fortune was transformed by the British taxpayer through 11 government contracts worth approximately £4.3bn for lateral flow tests (LFTs) made in China and sold by Innova. Charles Huang says contracts generated $2bn (£1.6Bn) profit   The government fast-tracked the company after its British representatives sent a direct email to Dominic Cummings, the chief adviser to the then prime minister, Boris Johnson, in July 2020. And, a Guardian investigation has found, the fast-tracking of Innova was supported by the then chancellor Rishi Sunak’s team at the Treasury. Innova became for a period of at least four critical months the only company authorised to supply rapid Covid tests in the UK, despite scores of others developing similar kits. At the time, the government spending watchdog raised concerns   Boss of US firm given £4bn in UK Covid contracts accused of squandering millions on jets and properties | Coronavirus | The Guardian WWW.THEGUARDIAN.COM Exclusive: Rishi Sunak’s team helped fast-track deal with firm founded by Charles Huang, who says contracts generated $2bn profit  
    • Welcome to the forum What makes you think that ?   Andy
    • We purchased our Mercedes in September 2023 from Doves in Horsham for £21000, paying half cash and half on finance. We also purchased warranty for life via Ramp as recommended by Doves. On 12th May 2024 the car failed to recognise the key and wouldn’t not open, the AA could not identify the problem so via our warranty the car was taken to Mercedes in Croydon. After 3 weeks the problem was finally identified as water ingress in the drivers side footwell which has corroded and blown various components. After further investigation it was discovered the windscreen was date stamped 2019 (all the windows are 2018 - therefore not the factory fitted windscreen) The leak has developed due to incorrect sealant being used assuming when this was replaced and also water leaking from the seam. The warranty company do not cover water ingress so we are now faced with a bill of £3635. As we are now at 8 months since purchase (problem started at just over 7 months) we are not covered by the consumer rights acts. Would we be covered Sale of Goods Act? We have all the reports for the works being completed but unsure if this should be taken to the finance company or Doves who we purchased the car from. Do we pay for the works and then try and claim it back or should they be paying? Any help would be much appreciated
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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UKPC £100 Charge!!! How do I appeal. Received Final Reminder


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Hello

 

My wife parked in a bay 'reserved for a nearby college' on a large private car park in Birmingham City Centre. She had displayed a valid parking ticket for parking in the car park, (still have the ticket) but just mistakenly parked in a reserved space.

 

She did not notice the signs stating that these bays were for the use of Matthew Boulton College only until she returned to the car to find the parking charge ticket. Only then did she notice the sign high up. Incidentally, the college was closed on this day as it was during Easter Holidays.

 

They have sent photographic evidence, basically my car with Reg Plate. The car park is virtually empty!! Surely the cost of my wife's mistake does not resemble the charge!!

 

I have read various ways of dealing with this. I have ignored all contact but they have now sent a 'Final Reminder' to me (Registered Keeper).

 

Is there anything I need to do? Any advice appreciated.

 

Many Thanks

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when did this take place

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hello

 

My wife parked in a bay 'reserved for a nearby college' on a large private car park in Birmingham City Centre. She had displayed a valid parking ticket for parking in the car park, (still have the ticket) but just mistakenly parked in a reserved space.

 

She did not notice the signs stating that these bays were for the use of Matthew Boulton College only until she returned to the car to find the parking charge ticket. Only then did she notice the sign high up. Incidentally, the college was closed on this day as it was during Easter Holidays.

 

They have sent photographic evidence, basically my car with Reg Plate. The car park is virtually empty!! Surely the cost of my wife's mistake does not resemble the charge!!

 

I have read various ways of dealing with this. I have ignored all contact but they have now sent a 'Final Reminder' to me (Registered Keeper).

 

Is there anything I need to do? Any advice appreciated.

 

Many Thanks

you aint read on here to ignore it!!. info is top notch on hear.
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In my experience UKPC don't do court action

 

 

what will probably happen is that you will receive a few letters from a powerless Debt Collector probably Debt Recovery Plus

which will be full of pathetic threats but actually means nothing and then no more.

 

 

However what you should do is respond to the Notice to Keeper without admitting who was the driver

and appeal on the grounds that you bought a ticket and you want a POPLA reference code.

 

 

It matters not what appeal you use as they will reject it anyway,

then appeal to POPLA on the grounds of the charge is not a genuine pre-estimate of loss (the photo evidence shows the car park was empty)

and there is no contract between UKPC and landowner to permit UKPC to apply financial charges to users of the car park.

 

 

Then sit back and wait ignoring everything except stamped official court papers.

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Cheers for advice

 

Will write to them and wait and see. I can't see how parking between the wrong white lines,especially how empty the cark park was, can justify that charge!!

 

Will post any updates!!

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  • 1 month later...

I wrote to UKPC appealing against parking charge, not revealing driver of car but received no reply or acknowledgement. I have now received a letter off DRP (Debt Recovery Plus) demanding £160.00. Do I need to reply saying that I appealed against this charge or do I just ignore this? It says that if I do not pay by 16th July then they will recommend court action.

 

Any advice will be appreciated.

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I wrote to UKPC appealing against parking charge, not revealing driver of car but received no reply or acknowledgement. I have now received a letter off DRP (Debt Recovery Plus) demanding £160.00. Do I need to reply saying that I appealed against this charge or do I just ignore this? It says that if I do not pay by 16th July then they will recommend court action.

 

Any advice will be appreciated.

 

Do not respond to, or worry about DR+. They can only write begging letters.

 

You will receive more letters from them asking for varying amounts of money, then some more from Zenith doing the same.

 

They have no authority or power to do anything but write letters.

 

Only come back if you hear from UKPC or their solicitor.

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no, leave it as it may make it look like you give a damn about them if you chase this up. As said earlier they have a limited time to accept or reject your appeal and then they have no right to consider keeper liability. I would leave them to make their mistakes and then if they do come back with a credible threat remind them that they havent obeyed the law so you are not liable. Wording provided when needed.

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