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    • Is the letter headed Letter of Claim/before Claim or similar? If not, it sounds like more of the threatogram chain. If you're not sure, post up an anonymised copy of the letter and we'll check. HB
    • So guess what, we have received a final demand letter for £100. It states if payment is not made by 11/06 they will have no option but to forward the case to their litigation dept with a view to commence County Court Proceedings. So just wondering if anyone has any advice. Do we ignore this? or do we need to take action? Thanks 
    • hi dx, thanks for helping just re-reading everything this morning and I must have missed this one from uncle in his thread "What you should not do, is not contact the Banks and simply default on payments. "  are you in disagreement with this based on your last sentence?
    • Thanks for the reply and clarification, that might just explain why in my case contact has pretty much ceased. Though with such companies it doesn't mean they won't ever threaten to return to court as a tool to force one's hand if they feel they are not self informed on their chances etc.  But concerning how last year they tried to use the CCJ to get a charging order and the court granted an intirum order on our mortgage using the CCJ that would have been a good 2-3 months beyond the 6 years, should the court not have checked the age of the CCJ in the first case or would they always grant an interim order simply off the back of a CCJ being produced without even checking the age of it?.  Had I not defended that action at the time they may well have got a default using a CCJ older than 6 years which could be a concern going forwards. At the time when I contacted the court to question the paperwork for a final order application the clerk suggested people don't get informed when companies apply for interim charging orders, they are automatic if a claimant has a CCJ and people only get contacted once a date for a final order application goes through. kind of begs the question if such companies can continue a seemingly backdoor method to attempt default action if un-defended if the initial application doesn't need to check the age of a CCJ?.
    • Hello!  Wondering if someone can help with this.  I suspect not but worth a go.  I appreciate the "contract is with the seller" line, which is what Evri has fed me but wanted to see if someone with experience in these things could suggest anything else I could do here.  I appreciate there are many topics about lost parcels - My parcels weren't lost, until the driver walked up to my door with them and then decided to make them lost/stolen... I'll summarise what has happened.  Wednesday of last week - Evri delivery driver stole / walked off with 3 of my parcels.  -  Arrived outside my properly, took photos (3 separate photos as its 3 separate deliveries) of the tops of the parcels (pointlessly zoomed in on just the labels, couldn't see anything else, other than a small piece of the pavement and a little weed, which doubly confirms it was outside my door as I can see the same plant), marked the order as delivered and walked off with them.  He's marked on the Evri GPS marked that he was outside.   -  3 different deliveries, from the same company (same boxes etc.), but 3 separate tracking numbers. -  Went through the Evri bot which opened a case on each tracking number.  I then phoned them and left a voicemail explaining what had happened. -  24 hours later had a canned response asking me if the packages had turned up and to check around etc..  I responded explaining again what happened and that they've definitely been taken. -  4 days later,  this morning, I get a response telling me to ask the merchant to refund me. I've responded to this message with a long email, repeating what I said, that I believe the driver has stolen these packages and that he took those suspicious top down shots of the packages, marked them as delivered without ringing or knocking etc.  I've said that I expect them to investigate further, but I gather they won't. In my several messages to them initially and later, I told them I don't care about a refund and wanted the parcels.  They contain some sentimental stuff, nothing of high monetary value, hence me going to this trouble.  I only paid £25 for the contents. I did contact the merchant when this first happened and they asked me to wait a few days.  They ended up refunding me despite me asking them not to and that I wanted them to escalate it with Evri because this appears to be a case of theft.  They didn't seem bothered - Refunded me and told me to go back to Evri and escalate it with them? So - Is there any way to compel Evri to conduct a proper investigation with this driver?  Search for my parcels? I have quite a lot of deliveries handled by Evri (not out of choice) - They used to have a fantastic chap and I rarely had any issues.  He has been replaced by a new guy and I believe the route is handled by this same guy who I believe has taken my packages.  Naturally, I fear this is going to happen again in the future if no investigation occurs. Appreciate any assistance - Thanks for reading. Al.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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welcome allege son made payment


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Thanx guys , just gettin that claim number etc organised , you still workin on something i can fax post? or has the plan changed ? gettin dizzy lol. just went to pick up paperwork for work , change of plans slim chamce i might make it back in time.

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Sorry guys was away at work ,

 

 

Need to get the wee lad to contact the court ,

 

 

he was a bit overwhelmed by it ,

 

 

and knows the judge give him 21 days to prepare a case ,

 

 

but not sure what the case is ,

 

 

either the ccj or charging order .

 

 

Need this clarified before we do anything .

 

 

 

 

Will the court send him papers to say what the case is about , or will they answer questions like that over the phone?

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cheerz mate will get him on to it ,

 

 

send off for agreement today let them think we dont have one ,

 

 

see if they think they can em conjure up a signature in the right place.

 

 

Think if this case is against ccj the agreement is the only angle we have ,

 

 

welcome certainly wont bend over backwards to fulfill a sars request in the short timescale.

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Googlin improperly signed agreements at the min , think this is best way , he also hasnt dated the agreement , i still cant see how an improperly signed agreement can be enforcable , also it contains no reference number

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Can find plenty on agreements but maybe a rarity for one to be signed in wrong place . Anyone know of any , or can anyone offer up any reasons why a judge would say its enforceable ? Would one of the site team know ? Dont know how to get in touch with them

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In effect, the creditor--by failing to ensure that he obtained a document SIGNED by the debtor which contained all the prescribed terms--must (in the light of the provisions in ss 65(1) and 127(3) of the 1974 Act) be taken to have made a voluntary disposition, or gift, of the loan moneys to the debtor. The creditor had chosen to part with the moneys in circumstances in which it was never entitled to have them repaid;”

 

It is my contention that this is the case here with the agreements with the claimant, I also note that the House of Lords did not reject this idea and reaffirmed much of Sir Andrew Morritt’s judgment including this part of the ruling.

 

In addition, It is clear that Parliament considered the fact that where a creditor failed to comply with the requirements of ss 60 and 61 of the Consumer Credit Act 1974 they would stand to lose any monies loaned and that penalty was correct.

 

The Consumer Credit Act is a protective Act, implemented to give consumers a level of protection and set out minimum requirements for contracts between creditors and debtors, it does not say that where a credit fails to comply with the law and the debt becomes unenforceable they can cause damage to the debtor by defacing their credit file, no court has also held this to be the case either and I am sure Parliament would have stated in the Act if it was to be the case that the creditor had any such rights when in non compliance.

 

38. I refer to LORD NICHOLLS OF BIRKENHEAD in the House of Lords Wilson v First County Trust Ltd - [2003] All ER (D) 187 (Jul) paragraph 29

 

" The court's powers under section 127(1) are subject to significant qualification in two types of cases. The first type is where section 61(1)(a), regarding signing of agreements, is not complied with. In such cases the court 'shall not make' an enforcement order unless a document, whether or not in the prescribed form, containing all the prescribed terms, was signed by the debtor: section 127(3). Thus, signature of a document containing all the prescribed terms is an essential prerequisite to the court's power to make an enforcement order."

 

39. I would also like to refer to a written comment, which I feel is extremely relevant, from Francis Bennion the draftsman of the Consumer Credit Act 1974 and a very well respected barrister who specializes in Consumer Law. On his own website he states;

 

“As the draftsman of the Consumer Credit Act 1974 I would like to thank Dr Richard Lawson for his interesting and well-argued article (30 August 2003) on Wilson v First County Trust Ltd [2003] UKHL 40, [2003] 4 All ER 97.

Dr Lawson may be interested to know that I included the provision in question (section 127(3)) entirely on my own initiative. It seemed right to me that if the creditor company couldn’t be bothered to ensure that all the prescribed particulars were accurately included in the credit agreement it deserved to find it unenforceable, and that the court should not have power to relieve it from this penalty. Nobody queried this, and it went through Parliament without debate. I’m glad the House of Lords has now vindicated my reasoning and confirmed that nobody’s human rights were infringed.” - 167 Justice of the Peace (2003) 773

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The agreement is may 08 nomillo but how much has the law changed since then ? ,

 

 

CCA request went last wed , no signature ,

 

 

I imagine they have his signature from the original ,

 

 

and would love them to photoshop it ,

 

 

seeing as we have a copy of the original here,

 

 

now that would jut blow them out of the water.

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Left hand side of agreement and title Is this any good done like this before i continue?

 

This is a copy of the loan agreement

Credit Agreement

First Customer (you)

Address

Key financial information

Total amount of credit £ 2,500

Amount of credit for insurance £0.000

Amount of credit for cash advance £2,500

Amount of credit insurances and settle loan £0.000

Amount of credit ( cash advance and settle loan £2,500

Other financial information

Insurance 0

Homecare 24 0

1st customer lifecare 0

2nd customer lifecare 0

1st customer personal accident plan 0

2nd customer personal accident plan 0

Payment protection insurance 0

Total cash price £0.000

Key Information

Our current charges each time you breach

this agreement As follows

If we have to telephone you £10.00

If we have to write to you £10.00

If any payment you make is returned unpaid £20.00

If we have to visit you £25.00

 

In addition we charge interest on any interest and any other charges previously debited to your account which have not been paid and reasonable costs we incur as as a result of your breech, including legal costs , court fees, and our costs incurred in tracing you if you change your address without telling us.

You have no right to cancel this agreement under the consumer credit act 1974 , the timeshare act 1992 or the financial services ( distant marketing) regulations 2004.

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Top right hand side

 

Duration of agreement (months) 24

Amount of monthly payment £153.69

Number of monthly payments 24

The first to be paid one month after the date of the agreement and on the same day every month that after that

( *payment dates)

APR variable 48.98%

 

Total charges for credit £1,188.55

Acceptance fee £ 75.00

Interest charge £1,113.56

Rate of interest per annum (variable by giving you

14 days notice in accordance with clause 1b of the terms and 44.25%

Conditions

Interest will be calculated at the rate of interest on the daily balance outstanding of the total amount of credit and the acceptance fee. It will be paid as part of your monthly payments.

Any payment which is less than the monthly payment then due will be applied towards what is due in respect of the credit for the cash advance and the credit for insurances in the same proportion as the amount of credit for each bears to the total amount of credit. In calculating the APR no account has been takenof any variation which may occur in the rates of interest.

Missing Payments Missing payments could have severe consequences and make obtaining credit more difficult.

Important read this carefully to find out about your rights

The consumer credit act 1974 lays down certain requirements for your protection which should of been complied with when this agreement was made . If they were not the creditor cannot enforce the agreement without a court order. The act also gives you a number of rights

Listed are rights under the credit act

Early settlement etc

This is a credit agreement regulated by the consumer credit act 1974. Sign it only

If you want to be legally bound by its terms

Signature of customer/ s

First customer

Second customer

Date of signature/s

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