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    • Hi All I know this a long shot but ha anyone got any advice please? Nearly three years ago (maybe more) my ex took a contract out for a new phone for my birthday that I ended up paying the bills on (lovely present huh) I have always paid the bill for this. The phone number that I have had for most of my adult life was passed over to this contract and I am old now haha We are now divorced and have not been in contact  - he is abusive and I have nothing to do with him. I cannot enter into any dialogue with him whatsoever. I have continued with my phone contract and number etc but am stuck - I have no access to my bills even though they come out of my account - as the contract is in his name I cannot get a pac code to move therefore I will lose my number if I cancel- sky just quote data protection at me which I get but this is soooo frustrating!!!! I know that the sensible thing would have been to just l cancel the dd lose the number get another contract elsewhere and get over myself and move on but I am just asking out there as a final desperate attempt - can anything whatsoever be done??? Thank you in advance :)
    • What's your intent, or interest? I can't see that you have any cause of action regarding bills issued by one third party to another third party. Is the idea to use this as a lever "I'll denounce you to HMRC unless you do blah blah .." That might in fact have no teeth anyway, HMRC will aware of the company's turnover via their other tax affairs.  As a matter of fact a company buying VAT rated supplies and selling to VAT registered customers is actually worse off if not VAT registered themselves. Has your court case reached it's conclusion yet?
    • Hello, welcome to CAG.  I expect people will be along to advise later. We aren't here to mock, this is a serious forum. If you feel you're being picked on  report the relevant post to the site team.  Best, HB
    • no that is not a defence. because you don't have a photo
    • I purchased the vehicle using finance through motonovo under a HP 60 months agreement. I have now amended the document ensuring all is in black. Unfortunately, this email has now been sent. However, I have not sent a letter to big motoring world. Also, I have taken the section of the firealarm issue. I am struggling to convert to PDF. I am not tech savy at all. My mistake was that the the salesman was very fussy on a sale. We went down a quiet road for a little test drive and not for a lengthy road test. The water issue was not present at this moment of time. However, it only became prevalent after driving away, after all docs signed. I did stated to Audi I wanted a diagnostic report. However, they carried out an Audicam which is footage of the issue. Audi have diagnosed the issue as a common issue where coupes/cabriolets accumulate water in the seals. However, I did state beforehand for no issue to be rectified due to me wanting to reject the vehicle. I am awaiting a report from Audi through email from the branch manager in relation to the issue. The issue so far is the water still being present in the sills. Audi tried to fix the issue however the problem is still prevalent. Regards 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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welcome allege son made payment


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ill be brief

yes there should be an agreement number

 

the t&c need to be with in the four corners of the agreement unless linked from the first page

 

ie 0001 and 0002 for example

 

me thinks you have a manufactured copy of an agreement which cant be enforced but i need to see it

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as a ccj has been awarded, a cca request is no good

 

you need to send welcome an sar to see what they have

 

i have my own sar which i will now dig out

 

send to

 

welcome financial services

compliance

ruddington fields business park

ruddington

nottingham

ng11 6nz

 

 

 

[your address]

 

 

 

[their address]

 

 

[DATE]

 

 

 

Data Protection Act 1998

Subject Access Request

 

 

 

Dear Sir/Madam

 

 

ACCOUNT NUMBER: xxxxxxxxx (or multiple numbers if more than one account)

 

 

Please supply me with copies of all the data which you hold on me in relation to any matter and in any form and for any period of time.

Please note that I require disclosure of any personal data which you hold on me for the entire period of my dealings with you.

The Subject Access is not limited to my transaction history and it is not linited merely to 6 years of historical information.

Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my financial business with you.

I require all information on details of all insurance products supplied by welcome financial services. This is to include the statement of means, statement of price, details of all insurance premium tax paid, and underwriting sheets.

If mortage indemnity insurance has been added to the agreement, i require all details on who this premium was paid to, and who underwrites this insurance.

 

If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.

 

I enclose the statutory maximum fee of £10. You have 40 days in which to comply. Furthermore, if I discover that you have levied disproportionate penalties or charges which are invalid under the Unfair Terms in Consumer Contracts Regulations against me, then I shall be reclaiming them together with any interest charges which you have levied on them.

As it is your wrongdoing and mishandling of my account which has created the necessity for this Subject Access Request, I shall also be reclaiming the enclosed £10 DPA subject access request fee.

 

If there is specific information which you require in order to satisfy yourself as to my identity, please let me know by return. However, please note that the above address is the one which you normally use to communicate my private business to me and which you have hitherto found to be acceptable.

I would be happy to collect the Data from my local branch.

 

 

Yours faithfully,

 

 

[signature]

 

 

[name]

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as for scanner drivers

 

it seems they have never been updated since Windows ME , lots of requests around for the drivers, only links that are working will give you Driver Detective and not the driver, dont download it , you have to pay to use it and it still wont find the driver

..

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Hi Shuffler

Can you give us any background info on how the ccj has come about?

the more info you can give us, the better equipped people are to give you advice.

Have you done a sar on welcome?

can you scan up any relevant docs? minus personal info of course..use photobucket to do this.

ANYBODY WHO NEEDS INFO ON YOUR LEHMANS MORTGAGE

either SPML/PML/LMC/SPPL; the following are DIRECT tel#s,

of the investigating & prosecuting organisations: DONOT say you are from CAG-only directly affected or a concerned citizen.

 

1. Companies House: Kevin Hughes(Compliance Manager-main) @ 02920 380 633

2. CH : Lee Jenkins(prosecuting Amany Attia(MD) for SPML/PML) @ 02920 380 643

3. CH : Mark Youde(accounts compliance) @ 02920 380 955

 

4. Companies Investigation Branch(CIB) : Charlotte Allan @ 0207 596 6108

(part of the Insolvency Service) investigating all the Lehman lenders

 

5. CIB : Jeremy Pilcher('unofficial'-consumer/company lawyer) : @ 0207 637 6231

__________________

File YOUR 'Companies Investigation Branch'- CIB complaint online NOW!!!!

 

http://www.insolvency.gov.uk/complaintformcib.htm

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No joy with scanner ,

have tried 3 all old ones doesnt seem to be updated drivers available.

 

 

what i have here is an unsigned agreement and a letter from welcome finance saying Re personal loan account number *****

With regards to the above account please find inclosed your legal agreement,

 

 

On the agreement it says for your information only you do not need to return this to us.

The box that should contain the signature agreeing to the terms and conditions is blank .

 

 

This agreement is an exact copy of the agreement ,

the signature on it is in the wrong box ,

the box with the signature does not refer to the consumer credit agreement

but refers to understanding that the products (extras) are provided on credit

all be it there are no boxes ticked to select any extra insurance etc.

 

 

Surely no signature no agrement . the letter is dated 23 may 08 the agreement date 9 may 08

Edited by theshuffler
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Shuffler

 

I think that you need to get the ball rolling about getting the CCJ set aside even at this late stage. Then on Tuesday you or your son can get up and swear under oath that you are taking legal action to have the CCJ Set Aside and request the hearing for the Charging Oreder be adjourned until the outcome of this Set Aside

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i am not being nasty with this comment but you have a charging order one step away to be enforced

 

you stand a very good chance of getting tis ccj set asside, and now you say you doubt will be back by tuesday, the day of the hearing

 

if it was me i would move hell on earth to get that agreement scanned up,

try phoning your pals

 

its hard enough with out this

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Am trying to get scanner have phoned around , actually going to install xp on my computer to see if one of these will work. this isnt my case its my sons its him that has to go to court , im a hgv driver i just cant stop mid run to drive 3 or 4 hundred miles to help him out .

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Shuffler

 

Could he not get afford a solicitor to attend on Tuesday to seek an adjournment pending the Set Aside of the CCJ. It might be a wise investment. Welcome will not be expecting it. They will just be expecting your son to roll over

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7your Telling Me

 

Ill Let An Imaging Cagger Advise On That

 

Now We Will Do It The Hard Way

 

On The Agreement Look Under The Car Section

Was Any Deposit Paid, On That Part I Doubt It

 

Now Look To The Right Which Will List Insurance Such As Ppi,

 

Are And Deposit Or Trade In Added On That Part

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I stated this in an earlier post this is not a car loan .

 

 

The crux of my argument is there is no signature in the box where it says

" This is a credit agreement regulated by the consumer credit act 1974

sign only if you want to be legally bound by its terms .

Its not signed .

 

 

Welcome have sent this out as his copy of the agreement ,

obviously they have taken a photocopy of the original .

 

 

So this is what welcome or their solicitor have as well ,

they cant dispute the fact ,

they state on the cover letter here is a copy of your Legal Agreement.

 

 

The box that has a signature in it does not relate to the credit agreement .

Its not a signed agreement .

 

 

But how do i go about stopping their charging order on tues

and begin to get the ccj set aside.

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have it scanned nomillo but the text on the document is tiny i have to strain the peepers when i have it in my hand . I have posted above what the document doesnt contain in the proper place. The bit that makes a signed credit agreement legally binding A SIGNATURE

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Bit Confused There

 

So Its A Welcome Personal Loan

 

Me Thinks Welcome Have Lost Your Original Agreement

 

What They Have Done To Comply With The Cca Request Etc Is Send Out A Reconstructed Agreement. This Now Complies With The Request. Its A Copy Of What You Would Have Signed Minus Your Sig Etc

 

But They Need The Original To Enforce

 

Realy Do Need To See The Agreement Now

 

This Means No Charging Order Or Ccj

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The agreement that i have in front of me is not from a cca request ,

 

 

the agreement was sent out 2 weeks after the loan was agreed .

 

 

Welcome state on their cover letter that this is his copy of a legal agreement,

 

 

this is exactly what they have .

 

 

the loan was dated 09/05-08

 

 

the letter with the document was posted out to him 25/05/08.

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