Lloyds Bank/Payplan

[angeldust28]

Hi there

 

I have received a letter today from Lloyds Bank asking my for a repayment plan saying I owe them £1030.24

 

I had an original debt with them in 2003 which was and is being dealt with by Payplan.

 

I have checked on my Payplan account and even though I have been paying them every month for the last 12 years I still owe £174.

 

I am really confused how having paid over £5000 towards a debt of just over £5000 I am now still owing over £1000!!!

 

I understand that they can still put charges on but is it unreasonable to stop paying seeing as I have now cleared the original debt? I feel like I am going to be paying this forever and ever. As soon as I feel like I am nearly at the end of it all I am landed with a request to give them another £1000.

 

Can anyone suggest what my best option is?

Should I request a CCA and see if they can provide it?

Should I write to them and explain that I have paid x amount and that I have cleared the original debt?

 

 

I really don't know what to do and am at the end of my tether

 

Thanks for any help

[fkofilee]

What type of debt was this?

 

It will affect your next steps.

[angeldust28]

It was a credit card debt

[fkofilee]

Okay well first you need to send to find out whether its enforceable. I would imagine that they should have defaulted this by now.

You could also complain about the card, say you suspect that you are paying way too much etc,

 

Also reclaim any charges, Defaults etc.

[angeldust28]

Would I contact Lloyds about it being enforceable?

Sorry for the lack of knowledge but thank you for your help

[SabreSheep]

HI there

 

OK here is what I advise.

 

1) CCA request to the creditor who is being paid by payplan.

2) Full Subject Access request to both the creditor AND payplan (Time to see where your money went!)

 

Those should give some clues as to whether they have paperwork, if any paperwork is enforceable.

It should also give clues as to if there are Over limit charges or late payment fees that can be reclaimed with compound interest in restitution. You *Might* have some money due to you!

[SabreSheep]

And PPI as well

[angeldust28]

Oh thank you - I will do that and see what they come back with

Isn't there a time limit on claiming PPI though?

[dx100uk]

how many other debts have you got in this DMP?

 

have you ever questioned the legality of the debts by sending a CCA request to each company you are paying?

 

sadly, no DMC will ever check the legality of any debt for you

 

they just take what the owners of the debts

be that the original creditor or the debt buyer [a DCA] that you do owe that money

 

and if there is anything to reclaim

like PPI [no there is no time limit] or unlawful PENALTY fees for being late/over limit, phone calls, letters, defaults or rejected transactions

 

can you please list your debts paid through PP and whom the money foes too

 

on this credit card I'd be sending Lloyds an SAR

 

get all the statements

[angeldust28]

Thank you!

 

I have 9 including the Lloyds ones.

 

Most are now done through collection agencies like Moorcroft and Paragon.

 

 

I did have a debt with Marks and Spencers but they wrote to me two years ago to say that they were finalising the account and it would be closed.

 

I think I am going to contact them all regarding CCAs

as looking at my Payplan account most of the debts seem to have been passed around to several collection agencies

so I am thinking they may not be able to find the CCAs!

 

I can't remember if I had PPI on all of them

there was definitely on one of the debts but it is so long ago since I defaulted on them

and the repayment agreement was set up through Payplan.

 

 

If they cannot provide the CCA

 

 

how would I go about seeing if I am owed PPI?

[dx100uk]

oh dear this is beginning to smell like you've been cash cowed on many debts.

 

 

the PPI question can be answered by sending the OC an SAR.

 

 

theres little point in sending a CCA request on debts that are already paid off

 

 

and just remember, the CCa does not apply to bank accounts or mobile debts.

 

 

dx

 

 

 

 

 

 

dx

[angeldust28]

These are the original debt amounts:

 

Barclaycard - £1,894.44

Barclaycard - £1,902.65

Cabot (previously equidebt) £1,311.50 - Abbey National

Cabot account (abbey account) £1,284.98 - Co-operative Bank

Collect direct £440.15 - Ikea

Lloyds £5,144.22

Moorcroft (HBOS) £1,180.76 - Halifax

Moorgate (MBNA) £ 4,102.23 - MBNA

Moorgate (MBNA) £ 2,395.58. - MBNA

 

Interesting to see that the Ikea original debt is £440 but they say I have paid £583 but still owe £463!!!

 

No mobile debts - one loans the rest are credit cards and store cards!

 

So is it worth spending the £10 per SAR and how would I go about reclaiming anything I am owed???

Edited March 28, 2015 by dx100uk
pers details removed - dx

[dx100uk]

you only need one sar per 'bank/group'

so say with the bc debts, you don't need two.

 

 

pers I'd be slowing down a bit now

you have all w/end

 

 

start having a read around and get upto speed

so you can answer some of your questions yourself.

[SabreSheep]

Also can you add Year account was opened and also confirm the type of debt eg Credit card/catalog etc.

 

This will help people give advice

[angeldust28]

Hi - thanks for your advice

Sadly I don't know the dates or even years of the accounts being opened as I have no paperwork due to it all being so long ago. The only information I have on any of them is what is on my payplan account!

 

I shall start getting as much information together as I can

[dx100uk]

well go get your credit file then..noddle below is free.

 

 

me thinks you are in for a shock

 

 

bet none or very few show

[angeldust28]

I have looked on it before and only Barclaycard was on there - I assumed it was down to the payment agreement through Payplan being accepted by the creditors!

[dx100uk]

nope if all you old addresses are showing

 

 

it prob means the debts were defaulted more than 6yrs ago and have been removed.

thus they cant hurt you anymore nor return to file

 

 

dx