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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Yes, they could well be all owned by bright house. Each case is taken on its own merits to determine the worth of applying to force entry.

 

Yes, of the defendant puts the phone down, and its a high value item, then we would possibly look to seize it. No different from a search turning up a Rolex watch. If its not in use /being worn, then we will look to seize it.

It wouldn't matter if the phone was payg or contract. If the phone company wants it after its been seized, then the 3rd party claims process applies.

 

Yes, anywhere where people live is exempt from seizure as its a dwelling. Whether that be a houseboat, a car, a campervan or a tent.

I personally would not seize a mobility scooter as it is an asset used for the transport of a disabled person, however, we may make inquiries and it might be taken if the individual is not disabled and has it in the same way that most just have a car or a bike to get around on. Each case is different.

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Thanks for the clarification Grumpy, at least you highlight that EA's should and mainly do use discretion according to the circumstances,

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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i'm looking at applying to the court tomorrow to stay etc the warrant.

 

 

I am looking hopefully at filing for bankruptcy on 27th March this month.

 

I am unemployed, do not own a car and live with my partner and three kids in a housing association property.

The debt is approx £1800 for unpaid water bill.

 

How likely is it that an application to force entry would be successful?

I cant myself understand how anyone could make that sound reasonable, although I have found none of my creditors to act in any way reasonably.

 

Also, out of interest it is worded in respect of forcing entry after a successful application that the person refusing/ignoring requests to enter 'has to be in the property'.

 

if that is right, if I am outside the property, he cant force entry?

 

In any event, in respect of my planned bankruptcy, should i make a n244 or n245 application? as i am unsure

 

thanks

'Its a conspiracy, i swear'

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No, it means a resident in the property and aware its happening. They would do it at six am for instance so they knew you would be in.

 

But imho, you can relax, I very very very very much doubt that they would be awarded any sort of warrant to force entry for that. I wont say they wont, but I would stake a lot on them not applying.

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I have rung the creditor, SE Water today and told them of my intention next week. Should i still make an n244/245 application? or is it unnecessary?

 

You may just find the creditor now tells the EA that you are making an application to court, so the EA now might try to move even quicker. Please be aware that the mere appliction to stay a writ or set aside does NOT stop enforcement. The court must hear and then make an order stopping enforcement on the back of your application.

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I'm afraid thats wrong, see above comments.

 

If you wanted to start your own thread about the issue feel free

 

I stand by what I say

Any further action would be for the creditor not the bully boy bailiff

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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No new thread needed. The hceo can apply to the courts for permission to enter. Its not for the claimant to apply.

 

Hi again,

what is the typical turnaround/timeframe for an hceo to apply to the court to force entry?

many thanks

'Its a conspiracy, i swear'

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Hi again,

what is the typical turnaround/timeframe for an hceo to apply to the court to force entry?

many thanks

 

 

It won't happen no forced entry

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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I have rung the creditor, SE Water today and told them of my intention next week. Should i still make an n244/245 application? or is it unnecessary?

 

You have received a lot of good advice so far and I would agree with what is being said that permission to force entry is NOT going to happen in this case. You have fallen for the typical bailiff 'threat' hock line and sinker.

 

You have not said whether or not you were in contact with the enforcement company BEFORE the visit. If not, please take not of the following:

 

BEFORE the visit you should have received a Notice of Enforcement and the PURPOSE of this letter initial letter is two fold.

 

Firstly to bring to your attention that the debt has been passed to the enforcement company and to request payment and SECONDLY, to allow the debtor to put forward a sensible payment proposal. It is at this stage (which is called the 'Compliance Stage') that debtors are encouraged to engage with the company and to outline their financial and personal circumstances (including vulnerability). In your particular case, this was the time when you should have made the company aware of your serious financial position and plans for bankruptcy. This would not have avoided a visit given that in ALL cases where a payment proposal is made that the enforcement agent should still attend the premises. This is only applicable in cases of debts passed to the High Court for enforcement.

 

Depending on when you are filing for bankruptcy it may well be a waste of time filing an N244. Are you on benefits (as otherwise the application itself will cost you £155)?

 

PS: To re-iterate....you are worrying about something that is not going to happen. Please WRITE to the enforcement company to outline your circumstances and explain about the bankruptcy plans.

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If you wanted to start your own thread about the issue feel free

 

I stand by what I say

Any further action would be for the creditor not the bully boy bailiff

 

I would confirm that it would be for the HCEO to make the application but this must be with the consent of the creditor.

 

Usually the HCEO would lay out the facts of the case to the creditor and request their consent. If the creditor agreed then the HCEO would make the application.

 

This type of action is unlikely to be used in low value debts but that will really depend on the facts and the appetite of the creditor.

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