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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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Capital2coast PCN Lewes - Clamform received


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Thanks Cardiff Devil, that's reassuring. I'm not aware that the driver has identified themselves, I think the PPC is making an assumption incorrectly.

 

 

I'll let everyone know how things progress, thanks again.

 

 

TB

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If you want a translation of their letter it is as follows.

"we know we havent followed the protocols of the PoFA so we are going to instruct a debt collector to harass you as we are arrogant as to make the assumption that you were the driver at the time and wont take no for an answer. Since we are paying some mutt £15 to do the dirty work we wash our hands of wrongdoing that they perpetrate in our name. Dont bother complaining to us, we are only interested in getting the money, not the niceties of the law".

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with C2C not being a member of any kind of trade body, this is extremely unlikely.

 

They're shown as a member of the IPC. Which is what you agreed with here.

 

Since C2C are members of IPC, the other "boys club", they have IAS in place of POPLA

 

 

So I don't think we can say that they aren't members of a trade body chinny.gif

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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They certainly werent part of any ATA for a while and many of these tickets doled out in Lewes were done so at that time. The signage didnt mention whcih body they were (or werent) members of so breach of CoP and that is enough to get up a judge's nose. Add the failure to comply with the PoFA and the arrogance to assume that they are chasing the right person without any proof and it would be a short hearing should they want to play games.

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  • 3 weeks later...

Morning All,

 

 

Hope you all enjoyed the long weekend. We moved house end of last year and happened to see the new owners who had some mail for us.

 

 

Amongst the letters was one from Debt Recovery Plus ltd saying unpaid debt £160.00 etc if we don't pay by 2nd April they will recommend to creditors solicitors that court action be taken.

 

 

We only received the letter after 2/4/15 due to house move and we did tell C2C new address but they haven't updated their files.

 

 

If we ignore it, any further letters will go to old address and we wont know if anything progresses, shall I write a note denying the debt as in an earlier forum post or give them our new address!? Im thinking no to that one....

 

 

Many thanks

 

 

TB

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DR+ are the last chance saloon for the private parking beggars. They have no powers and get paid £15 to send out 3 letters.

If C2C fancy their chances they could try sending post to your olad addfress and then get their butts kicked for abuse of process.

This isnt going anywhere and they know it. All usual stuff so nothing to worry about. Most people panic when they see the word "debt collector" but if you consider them as they are, beggars with an office in the car park of a pub, you will give them the gravitas they deserve (none)

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Ok thanks for the reply Ericsbrother. It seems we are having to sit on our hands a bit, is there anything proactive we can do with this?

 

 

What about the old/new address, is that their problem if we don't receive the letters if things escalate, we told them the new address on their website in the original appeal.

 

 

Many thanks

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If you've told them your new address and they continue to send letters to the old address, that really is their problem.

 

Proactive wise.... Sit back and chuckle at their inadequacy wink.png

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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If it ever got as far as court, on the balance of probability, you did tell them.

 

And of course, there's nothing stopping them paying another £2.50 to the DVLA to check for themselves.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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  • 2 weeks later...

Good morning All,

 

Hope all good.

 

 

The people at DRP have written to our old address and registered keeper

a letter giving notice of intended court action dated 2/4 as we didn't pay £160.00 by 16/4/2015,

as it went to the old address we only received it to day.

 

 

Along with that letter we also got a letter dated 17/4/2015 saying reduced offer to avoid court proceedings of £128.00 to be paid by 1/5/15 in line with protocol etc.

 

The keeper wasn't the driver at the time but they refer to a website about exceptional circumstances when the keeper can be responsible.

 

 

The keeper is concerned as most people would be of this being valid circumstances and also a CCJ going on her file.

If it went to court would that result in a CCJ if the court found in favour of Capital 2 cost?

 

lastly, on their letter they refer to the parking charge date of 23/12/14

which was about 25 days after the alleged parking infringement.

 

 

Is this incompetence on their part and would the various errors they have made help our case?

 

 

many thanks

 

 

TB

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Good morning All,

 

 

Hope all good. The people at DRP have written to our old address and registered keeper a letter giving notice of intended court action dated 2/4 as we didn't pay £160.00 by 16/4/2015, as it went to the old address we only received it to day. Along with that letter we also got a letter dated 17/4/2015 saying reduced offer to avoid court proceedings of £128.00 to be paid by 1/5/15 in line with protocol etc.

 

 

The keeper wasn't the driver at the time but they refer to a website about exceptional circumstances when the keeper can be responsible. The keeper is concerned as most people would be of this being valid circumstances and also a CCJ going on her file. If it went to court would that result in a CCJ if the court found in favour of Capital 2 cost?

 

 

lastly, on their letter they refer to the parking charge date of 23/12/14 which was about 25 days after the alleged parking infringement. Is this incompetence on their part and would the various errors they have made help our case?

 

 

many thanks

 

 

TB

 

So DR+ say they are going to take you to court(they can't), and after that you get a reduction in the amount they want you to pay...

 

You will get the zenith letter next if you haven't already. Ignore any debt collector letters as they have no power to do anything.

 

You have summed up C2C yourself;

 

f

lastly, on their letter they refer to the parking charge date of 23/12/14 which was about 25 days after the alleged parking infringement.Is this incompetence on their part and would the various errors they have made help our case?

 

TB

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Hang on a minute, I smell a rat

 

C2C said "We're not using the POFA as we know who the driver was", irrespective of whether they do or not, what makes them think that they can now change their minds and enforce against the Keeper? A liability that can only mean that they are using POFA and so would be bound to failure if they ever went anywhere near a court room.

 

Oh, and if it puts the keepers mind at rest at all, ignore DR+/Zeneth. They can't put the kettle on without permission, and "One Parking Ltd" who trade as Capital 2 Coast Parking Management, took the grand total of Absolutely Nobody to court in 2014, probably because they're well aware that they'd lose.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Ok thanks one and all for the advice, its getting near the deadline at the end of the week but I imagine they will still write to the old address so updates might take a little longer.

 

 

Dragonfly, thanks for spotting that, so you thinkthey are flip flopping between using POFA and not?

 

 

The registered keeper or anyone else for that matter hasn't written to them, should they do so to demonstrate getting advice from here or just leave them?

 

 

Many thanks

 

 

TB

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Writing to a DCA will be a waste of a stamp.

 

IF it comes to it and C2C send out a letter before action (which is doubtful (see my earlier post)), then you can write to them and tell them in no uncertain terms, that should they wish to pursue you through to county court, your defence will be that as you were not the driver at the time, and that they were well beyond timed out to use POFA and make a claim against the recorded keeper, and that therefore you have no case to answer.

 

Even if it goes that far, I doubt they'd want to pursue it any further as it's an almost guaranteed loss at court at their expense.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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  • 4 weeks later...

Morning Folks,

 

 

Hope all good, just a quick update, the debt (as predicted) has been passed to Zenith DR but came in a DRPL envelope. We have two weeks to pay the reduced cost of £80.00 to avoid the cost of going to court. I'm guessing they meant it to mean ours, not theirs!

 

 

Im happy to let things be but should things deteriorate and papers are issued im concerned that as they are still sending to the old address (and new owners being very tolerant) we might miss some critical deadline.

 

 

RK wishes just to close the chapter and pay the money, I would prefer to spell it out tothem that they are wasting their time and ours. Should I write to them saying desist but I am tempted to also give them correct address as fed up checking if they have posted us anything to old address, its a bit more of a stress.

 

 

Guidance appreciated.

 

 

Many thanks

 

 

TB

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OK, to make life easier.

 

Write to them (or rather, the recorded keeper should write to them wink.png) denying the debt in full. However, also inform them that despite having told their client of your change of address, they are still writing to the keeper at their old address, and that if they continue to do so, as keeper, you will apply to have any claim that they make in court, struck out, as the keeper has not been given/may not have received notices and options for appeal. thumbup.gif

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Morning Dragonfly and all,

 

 

thanks for your advice so far, much appreciated. I have just penned the following to send to Zenith:

 

 

Dear Sirs

Your reference no: xxxxxxx

We deny the debt and refer you back to your employer.

We also inform you that despite having told your client of our change of address, you are still writing to the keeper at an old address. If you continue to do so, as keeper, we will apply to have any claim that you make in court, struck out, as the keeper has not been given/may not have received notices and options for appeal.

Yours faithfully

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Change "We" to "I" as the keeper would be (I assume) an individual, and edit the rest to read...

 

 

Dear Sirs

 

Your reference no: xxxxxxx

 

I deny the debt in its entirety and refer you back to your client.

 

I also inform you that despite having told your client of my change of address, you are still writing to me (as the keeper) at an old address. If you continue to do so, as keeper, I will apply to have any claim that you (or your client) make in court, struck out, as I (as the keeper) have not been given/may not have received all of the legally required notices and options for appeal.

 

Yours faithfully

 

Recorded Keeper.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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