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    • statute barring in Scotland is 5yrs from last payment/use date or date of default Notice + 14 days, whichever is the later. dont confuse that with the 6yrs debts show on credit files (DN's 6th bday regardless to payment or not). they'd never get a claim raised by august in 99% of cases . as long all these debts were taken out whilst resident in scotland and you have not moved since taking them out but failed to inform the original creditor before the debt sale....... then stay radio silent until sb date is reached. then if you wish send our scottish sb letter. just remember unlike E&W in scotland debts are extinguished, dead , gone , parrot. once SB'd dx  
    • Hi all, Love this site and it's no nonsense advice, have dipped in and out of the consumer forums over the years, mostly to assure myself that what I was doing was the right thing when dealing with various businesses (almost 100% success rate, thanks in part to reading and more reading here.). Anyway, the time is almost approaching where I might need to ask for some specific help and I have a couple of queries that I can't see definitively answered. Due to financial mismanagement and severe anxiety issues I stopped paying all unsecured debt in December 2018 (one slipped to the first week in Jan 2019 when the last payment was made having rechecked my bank statement from that period - all my unsecured debt direct debits were cancelled in early Jan 2019). This has left half a dozen debts;  a couple of credit cards, a bank loan, Shop Direct and some Hitachi Finance stuff having been sold on and passing the rounds through the usual suspects, Lowells, Link, PRA Group, others related to them, and then back to them again. I have somehow successfully managed to maintain radio silence and avoided anything more worrying than their begging letters.  I have blocked their phone calls and texts, bumped all emails to the spambox and had a chuckle at their desperate letters.  I've never had anybody at the door.  I have been at the same address since before I defaulted and all correspondence comes to my current home address.  I have NEVER contacted them or admitted any debt. In anticipation of them perhaps ramping up action at the last minute I've had a look at my credit report on Credit Karma (rec'd from this very place) and I see that the default dates on these range from May 2019 to November 2019. Also in preperation I've been reading, reading and reading lots here as advised. Obviously being in Scotland there are a lot fewer posts relating to these matters and it's always quite annoying when OP's do not follow up with any outcome on their cases - how rude! This has also left me a bit confused of when I am able to finally breathe easy (although cancelling all the direct debits in Jan 2019 was the biggest sigh of relief as I knew it was all going to be unmanageable and, well, default one, default all.). I've been reading that defaults should be filed 3-6 months after the missed payment but one of my larger debts was defaulted on 27th August 2019 when the last payment I made was 10th December 2018, meaning the first missed payment was 10th Jan 2019.   My query for now is - when should I infer that these debts are prescribed?  From when the payment was missed, or taking the default date plus 5 years from the credit report? The three I have with the May date are moot anyway as either way they are gone  - some letters from Lowell offering me 90% off to settle is what got me thinking these must have been near SB status, however I have one big 10k+ with a July date and another 10k+ at the end of August I am feeling a bit anxious again, even though I know there is nothing to worry about with the begging letters.  Reading the various forums I am not sure why the OC's didn't take action against me when I read time and again the surprise that other posters haven't already been taken to court for lesser amounts - I'm also surprised I've avoided any action this long as there are plenty in this forum and sub forum who are whisked off to the court by the beggers minions after only a year or so after defaulting.  There are no CCJ/decrees listed on my credit report and I have not received any such judgements against me.  I still just regularly receive the begging emails to the spambox, the blocked phone calls and the letters from the they. I'm also reading that there is no need in Scotland to send an LBC so what should I be looking out for to know that the time has come to engage with CCA requests etc? I'm afraid in a fit I threw a lot of the paperwork out but I have a box of stuff I'm going to go through which may have the original letters from the OC's. Thanks in advance for any advice.  
    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
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David Lloyd want to auto-renew my 12 month gym agreement


Trav21
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Thanks

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Oh I do like your style, thanks for that BB and Slick :)

 

I will use option (1) Slick and also complain to the OFT and TS BB.

 

Thank you for the support and I'll let you know how I get on.

 

Hi Denis99, I am currently in exactly the same position that you were in last March having just received the letter from Major Law threatening court action.

 

I also paid 1 years membership up front for my wife, daughter and I and I was very much verbally sold this as a twelve months term. I have offered to pay 1 month extra but they have not accepted this offer.

 

I would be very grateful to hear the outcome at your end which will help me decide how to proceed. Thanks!

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start a new thread

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Trav,

 

You now have your own thread here to avoid hijack of Denise's thread on which you posted - http://www.consumeractiongroup.co.uk/forum/showthread.php?418674-Gym-membership-cancellation-and-now-court-threats&p=4480786&viewfull=1#post4480786

 

Please let us know :-

 

1. What gym this is for and what Admin Co (if any) runs the admin for the gym.

 

2. Are you now being chased for a 2nd full years' fees for your and your family.

 

3. Approx how much are they demanding, just in m/ship fees.

 

4. Approx how much are they demanding in penalty chgs on top.

 

:-)

Edited by slick132
correct link added

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Hi everyone I was hoping for some help with a problem I am currently facing regarding my David Lloyd membership cancellation.

 

I joined the gym with my wife and 4 year old daughter and paid for 1 years membership up front. My wife was pregnant at the time of joining and we had a detailed conversation with the salesman explaining that we might not get the opportunity to use the facilities much and therefore it is likely we will only take one years membership. The package was verbally sold to us as a 12 month term and there was never any mention about a 3 month written notice period.

 

After our 12 months were up my wife started to receive persistent phone calls from a third party to renew the membership. These calls were ignored as we did not want to renew.

 

My wife then called the gym to request the calls to stop and she was informed that our membership was still active. Due to this phone call my wife e mailed them stating she does not want our membership to continue. David Lloyd accepted this e mail as written notice which means they are trying to charge us for 4 months membership on top of the 12 months which we have paid for.

 

They very quickly passed the case to ARC. I spoke and wrote to David Lloyd's customer relations manager several times requesting to speak to the general manager but she persistently refused. Instead I had to contact him via e mail through her. I sent a lengthy e mail stating that I had been mis-sold the membership in the first instance. I also quoted an e mail to my wife signed by the general manager which we received about 10 months into our membership which was very misleading. The e mail urged us to contact David Lloyd if we wished to renew our membership and if we were thinking of leaving we should contact them so they can try and work out a way for us to stay. No mention of a requirement to contact them to terminate. I ended the e mail by offering to pay 1 months membership in an attempt to close the account.

 

The general manager replied refusing the offer and telling me to continue dealing with ARC.

 

We have now received a letter from Major Law Solicitors threatening legal action. Brilliant.

 

Can anyone offer an advice on how to proceed. It would be particularly helpful to hear if anyone has actually been taken to court by these people or been left alone post threat.

 

I think I have been deliberately mislead which is extremely frustrating. I would be happy to go to court however I am cautious because it appears David Lloyd have had their contracts approved by the OFT in 2012 which may leave me with little ground to stand on.

 

Again any advice would be much appreciated. Thanks.

Edited by Trav21
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Hi Slick, I have just posted a new thread before reading your message. To summarise it is David Lloyd and their merry men and they are chasing 4 months membership fees, one late fee charge and a debt collector fee totalling around £650. Please read my new thread and let me know your thoughts. I have tried to be brief but am more than happy to give you any further info that you may require.

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Don't panic google arc total [removed] .

 

 

Would have to be a lot for them to consider taking you to court.

 

 

You've got a complete defence paid for 12 months, left when contract ended.

 

I've got the same problem cancelled giving 6 weeks notice DL state I didn't give any notice.

 

 

I videoed my handing cancellation in. They lie!!

 

 

Just trying to squeeze more cash from you.

 

 

Bet there's a collection charge too?

Edited by dx100uk
behave - dx
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Hi Trav,

 

Your 3 posts above have now been merged into your thread here in the gym forum.

 

Do not worry about the demands from ARC and/or Major Law Sol'rs. They just spout hot air.

 

Give me a bit of time and I'll reply fully to the info you've given.

 

:-)

We could do with some help from you

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Hi Trav,

 

In post #9 here, I suggested a possible letter addressing the issues of auto-renewal and DL's nasty requirement for 3 months' notice - http://www.consumeractiongroup.co.uk/forum/showthread.php?418674-Gym-membership-cancellation-and-now-court-threats&p=4482315&viewfull=1#post4482315 - You could adapt and use this.

 

Don't bother writing to the gym. They will not be interested. Do not reply to Major Sol'rs either.

 

Keep your letter to ARC as short as possible but include :-

 

"I will not be paying any admin fees added by ARC or anyone else. These are both unlawful and unenforceable.

 

I dispute owing, and will not pay, any further amounts in respect of this gym agreement. If you insist on pursuing this matter or use Major Solicitors to pester me, a formal complaint will be made to Trading Standards."

 

:-)

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Hi Slick, thanks for the quick reply. That's great I will write to ARC and will keep it short.

 

I did offer to pay 1 months fees without admitting liability in a an attempt to settle this with the general manager at DL. Do you think I should mention this in my ARC letter and even maybe make this payment? Thanks.

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@ Gregs - Unbelievable mate. Is yours still an ongoing issue? Are you just ignoring them now? I can't believe they are perusing you even although you have video evidence!

Edited by slick132
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Hi Trav,

 

You can briefly mention that you offered to pay one month's fee. You could even repeat the offer but make it for a limited time of 14 days, after which it will be withdrawn.

 

:-)

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Hi Trav,

 

You can briefly mention that you offered to pay one month's fee. You could even repeat the offer but make it for a limited time of 14 days, after which it will be withdrawn.

 

:-)

 

That sounds like a great idea. I'll get it done in the next few days and post a copy of it here.

 

Also ARC phoned me tonight. I said I'm only going to communicate in writing now and asked for their address. He said he will put the account on hold until they receive my letter. So much for the solicitor's 14 days or it will go to court!

 

Thanks again . I'll post my letter shortly.

Edited by Trav21
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  • 1 month later...
Hi Trav,

 

You can briefly mention that you offered to pay one month's fee. You could even repeat the offer but make it for a limited time of 14 days, after which it will be withdrawn.

 

:-)

 

Hi, sorry for my delayed update on this.

 

I e mailed the following letter to ARC from my wife's e mail address as the account is in her name on the 19th January and I have not heard anything back yet so fingers crossed, so far so good:

 

Dear xxx,

 

I refer to your e mail below and a letter from Major Law Solicitors dated 2nd January 2015. This matter is in clear dispute and you must stop making further demands, or causing a third party to do so.

 

I will not be paying the amounts demanded by you for the reasons set out in my husband’s e mail to the gym manager, Mr xxx dated 1st December 2014. In it, I offered to pay one final months' fees for cancellation notice.

 

I now repeat this offer and will pay you £141.70 in full settlement of all sums due under this gym agreement. Accept my offer within 14 days and I will pay you promptly. However, if you fail to accept within 14 days or you demand more, my offer will be withdrawn and I'll pay you nothing more.

 

The OFT have agreed with major gym companies that they should not misrepresent their membership agreements. In particular, The OFT stated that gyms should not describe membership as being of a fixed duration, if the contract automatically continues on a rolling basis after the initial membership period has expired.

 

CPUTR 2008 also offers protection where consumers are given misleading advice but I need not expand on this for now.

 

I had no wish to continue the gym agreement after the 12 months was over. Also, the imposition of a 3 month notice period is unfair to me as a consumer.

 

The addition of admin fees, etc is unfair as these are effectively penalties and they are not enforceable at law.

 

I suggest you accept this final offer and desist from making any further demands. If you make any further demands, I will make a formal complaint to The OFT without further warning.

 

Regards,Mrs xxx

 

Thank you very much for your help with the above Slick.

 

My wife also wrote to our local MP regarding this and he wrote a letter to David Lloyd. He said he recieves a lot of letters regarding the same issue. He said he would inform us of a response but we have not heard anything back yet so I am assuming David Lloyd did not respond to him.

 

I will post any further communication however hopefully this will be the last you hear from me!

Edited by slick132
Spacing used to make post readable
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Hi Trav and thanks for the update.

 

I've edited your post above using paragraph spacing so it's easier to read.

 

As they've failed to accept your offer or respond at all, I would now treat the offer as withdrawn.

 

Keep us updated.

 

:-)

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Thanks !:-)

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Hi Trav and thanks for the update.

 

I've edited your post above using paragraph spacing so it's easier to read.

 

As they've failed to accept your offer or respond at all, I would now treat the offer as withdrawn.

 

Keep us updated.

 

:-)

 

Thanks mate. I did originally put spacing in it so I'm not sure what happened there.

 

The payment offer has well and truly been withdrawn now. Cheers.

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No probs.

 

The formatting sometimes suffers, depending on what device you use to post here.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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  • 7 months later...

I am in the same situation and need some help. I want to continue my membership but wife wants to cancel hers. She is being asked to pay for the next 3 months. They keep telling me its in the contract but we never got a contract when we renewed last year. Very keen to find out how Trav21, Denise99 or anyone else in a similar situation got on.

 

Thanks

 

Sunny

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I am in the same situation and need some help. I want to continue my membership but wife wants to cancel hers. She is being asked to pay for the next 3 months. They keep telling me its in the contract but we never got a contract when we renewed last year. Very keen to find out how Trav21, Denise99 or anyone else in a similar situation got on.

 

Thanks

 

Sunny

 

 

best you start a new thread

of your own

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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