NHS Dental Charges Penalty Charge Notice - Dentist at fault did not update system!!!!

[think about it]

Layla, if the dentist no longer holds the forms then do a SAR on the NHSBSA. The PM will provide you with the address if you don't already have it. I'd also be inclined to ask to see your records at your dentist. On the systems we use in GP surgeries we scan all paperwork on before sending it anywhere. I don't know for certain if they do the same in dentistry but it's worth an ask.

[think about it]

Layla,

 

you can see how to do a SAR by clicking on the link in your post.

 

I've just looked at the form and I need to draw your attention to the reverse of the form and in particular the patient declaration that you will have signed.

 

Unfortunately, the second line down states very clearly:

 

The patient is responsible for the accuracy of this claim, NOT the dental practice.

 

Full guidance on how to read / complete / decypher the form is here: http://www.nhsbsa.nhs.uk/Documents/DentalServices/Completion_of_form_guidance_-_FP17_-_England_(V4)_-_11.2014.pdf

[think about it]

Layla / Mike,

 

here's where I hope I'm wrong but I've looked at the FP17 and in particular the patient declaration on the link I've provided above.

 

It seems that ALL responsibility for the correct use of the form and the services it provides is, as a condition of its use, placed on the patient and not the practice.

 

Now, I can't say that this is entirely what I'd expect or that I personally agree with it, but nevertheless it's clear that when signing that form that you accept all responsibility for it. It does detail (well this version at least) which benefits are acceptable and which are not and the last thing it says before the signature box is:

 

I understand that I will have to pay a penalty charge of up to £100 if it is not correct or I am not entitled.

 

likewise, the NHSBSA guidance issued to practices accompanies this by saying:

 

Please do not indicate where the patient should complete the form. It is the patient’s responsibility to make this claim. Please ask them to read the form and

complete the section that applies to them. Please do not advise them about their entitlement.

[think about it]

double talk as one says one thing another para states another all catch 22, best never to claim anything un less you are an MP or have Duck ponds.

 

Just looking for the contradictions here and struggling a bit to be honest.

 

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