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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
    • Makers of insect-based animal feed hope to be able to compete with soybeans on price.View the full article
    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi, advise needed please.

 

Last week I had a bailiff come round to my rented flat, to claim an amount for a council tax bill from 13 yrs ago. I wasn't in at the time, the said bailiff managed to get my phone number from my young daughter :mad2:, and after repeated calls I got him to leave my property and daughter alone. He has threatened me with police action, lock removal and removal of my partners property,(as I literally own the clothes on my back and nothing else). I have told the bailiff that I do not want to avoid the original debt, and Im willing to enter into an agreement to pay the debt off in installments. This offer has been refused saying that this has gone on for too long and because of previous visits, of which we as a family have no knowledge. Where and how do I stand?

 

Any advise is more than welcome

 

Thanks in advance

 

Lou Lou

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He had no business dealing with her and should have left. Enough in my view to already make a complaint. Have you had any previuos letters from Bailiffs or Council over this? Do you still live within the same Council area?

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Unfortunately I haven't any correspondence, I been suffering with depression as well as alcohol addiction and i'm now in recovery, (no excuse I know), and have let things go on for far too long. The debt is for a different borough.

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This is the response I received from the courts when I queried it

 

 

You need to contact Bromley Council to confirm that a Liability Order was issued in the court for the outstanding council tax, if possible ask them to send you a copy of the Liability Order.

 

Once your debt has gone to the bailiffs you have to negotiate with the bailiffs paying the debt by instalments, the council would not normally involve themselves in any negotiations, but you can talk to the council about that.

 

You can ask the court to set aside the Liability Order if you think that you have a genuine and arguable case; the Liability Order must have been made as a result of a substantial procedural error, defect or mishap, and the application to set aside the order must be made promptly.

 

There is a fee of £205.00 for making the court application to set aside the Liability Order.If the council contest the case at the first court hearing, there will be a further £515.00 payable to continue with the proceedings.

 

If you decide to ask the court to set aside the Liability Order, reply on this email giving full reasons as to why. We will contact you after a decision is made to talk about payment.

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Please do name the firm of bailiffs, as what they have done asking a 12 year old for your details would be against the rules. They are a minor and should not have been spoken to about this.

 

As for the situation, you should contact the council concerned to make a complaint and to inform them of your vulnerability. The council should take this debt back and allow you to come to a payment arrangement with them.

We could do with some help from you.

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Formal complaint to council regarding breach of National Standards by their agent JBW viz interrogting a minor who obviosly is below the age of 18

 

72. Enforcement agents must withdraw from domestic premises if the only person

present is, or appears to be, under the age of 16 or is deemed to be vulnerable

by the enforcement agent; they can ask when the debtor will be home - if

appropriate.

 

73. Enforcement agents must withdraw without making enquiries if the only persons

present are children who appear to be under the age of 12.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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So I complain to the council about JBW and see if they will be willing to enter a repayment agreement?

 

Yes and also make them aware of your vulnerability issues. Suggest that you complain in writing.

We could do with some help from you.

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As this is JBW if your 12 year old was riding a bike they would probably have tried to clamp it, seriously though ask your local councillor to intervene on your behalf, explain that the bailiff/EA breached the National Standards and frightened a 12 year old.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Thank you all so much for your advise, food for thought :roll:

Would it be effective to email them, then I have electronic copies of everything.

 

You can email them, but I would also suggest posting a letter as well, if they don't respond quickly.

We could do with some help from you.

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