jsa sign off saga

[stan80]

Hello, Please remove or move to the relevant place if this is the wrong section.

 

Today a unpleasant incident occurred involving myself. I am on the Ingeus Work Program and today i went to sign off to become self-employed. My advisor at Ingeus asked me when i have signed off to get the JobCentre to ring her. Then she could release the funding Ingeus have provided for me.

 

I arrived at JobCentre and to be greeted by the front desk member of staff who ive had runs in with before. Hitler type of attitude. Along with two G4S guys. Anyway i filled book in to sign off and handed it over to the front desk guy. I requested he phoned my adviser to confirm i was there signing off. He refused to do so saying he cant do that and what was the money been released for. Even though that was confidential i told him why to be told the same. I whipped my sign on booklet away from his hands and requested to see another member of staff.

 

Now he did not oblige to do carry out my reasonable request and ignored me for around ten minutes. He stated he was the floor manager at the time. Anyway after numerous ignores and me standing waiting at front desk i stated ok i will go and find someone to help me to provoke a reaction. At this point i made my way to a door and then was restrained by the GS4 staff. Escorted out of the building.

 

Bare in mind i wanted to sign off. Anyway at this point i was seen to straight away by another member of staff in a private room. Who resolved my issue quickly. Now when i requested a grievance procedure form they had none and said to write it down on a a4 paper to which they supplied. Now i started to write it out and thought no this is wrong.

 

Now this is my question who is the DWP Chief Excuetive? I know it was a Mr Darra Singh a few year back i believe he has now left. Any help would be grateful. I have had run ins with this person at the JobCentre before. So there is a conflict of interest so it would seem a reasonable request that they carried out my request to see somebody else. Im no longer on JSA and never hope to o back on it but i will still make this complaint to help others out there as he may have other complaints against him.

 

Thanks Michael.

[antone]

Your best bet would be to follow the JCP complaints procedure if you feel you have been mistreated. You could also involve your MP.

[Charlotte_Henderson]

 

I arrived at JobCentre and to be greeted by the front desk member of staff who ive had runs in with before. Hitler type of attitude.

 

Every job centre has one