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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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carter and claimform for old BT mobile 'debt'***Claim Discontinued***


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yes i guess i need to wait to hear about the transfer of proceedings and the next step they choose to take but as you advised i have played the waiting game with BC, i have nothing to lose I am going to give this a shot at least!

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  • 2 weeks later...
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Hi there

 

 

I wonder if you could now assist me in moving forward;

 

Today i received a notice of allocation to the small claims court

- it states the case is suitable for mediation and that I should contact HMCTS by telephone

or email to arrange a telephone mediation appointment.

 

 

it states this will be a free service which will proceed if both parties agree to it,

if unsuccessful

my court date is the 21st November and that I need to pay £115 by the 26th September for court costs

unless I make an application for a fee concession

(it does not state how on earth i do this?

 

 

I need to as i do not have that spare cash available

- all my wages are spent on bills, childcare costs and rent

I am left with little to cover food and fuel let alone to spare within a couple of weeks!

 

 

any idea how I can find out more about this?)

I will obviously call the mediation service and try to arrange an appointment

- any advise on how best to proceed with this

- many thanks in advance

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Read it again HV...carefully.....you dont have to pay anything you are the defendant.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Yes its all listed within the Notice of Allocation...read it again ...even more carefully this time:wink:

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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  • 1 month later...

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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thats great thank you,

 

 

so do i need to impress on the fact they have supplied none of the paperwork/contract requested at the outstart or is that now irrelevant?

- my main argument here was in that the bill was racked up with spam texts

which i on various occasions contacted BT by telephone asking them to block these texts

- i had already paid some of the amounts and told them i was not willing to pay anymore!

 

 

i appreciate the sticky says I am to obtain as much information as possible that they have against me

- what sort of questions would you suggest in this specific case ?

 

 

thank you

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Just state your dispute...its informal the mediator has no power to impose anything on either party...its an opportunity to narrow the differences so that each party know what's involved should they decide to proceed to trial...you could strike a deal between you if they agree a lower figure...stay the claim and settle the claim without proceeding...take the opportunity and embrace it..it could be an easy way to settle this without court.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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We have had quite a flourish of settled claims by ADR recently...you will know in about 5 mins of the mediation whether it feasible to come to a settlement...and if it fails you have participated...and thats all the court expects of you.

We could do with some help from you.

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  • 2 weeks later...

Well it is looking like I will be going to court and not mediation!

 

 

mediation have been a nightmare to deal with

they made appointments then cancelled,

they do not reply to emails and are constantly engaged and

 

 

as of yet they are trying to rearrange the appt and have one time for the 7th

but have not been in touch so looking like i will be attending court instead!

 

 

can you give advice on how best to present myself and prepare for the court case please ?

 

 

many thanks

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Simply refer to your Notice of Allocation now ...follow the directions by date....first stop will be your Witness Statement and Standard Disclosure...they must be served on the court by the date stated and exchanged simultaneously with the claimant.

We could do with some help from you.

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Hi Andy

 

I have still not had definite confirmation that the mediation will not proceed but will attempt to call them tomorrow on my day off! however having spoken to the lady at mediation earlier this week who was trying to get an alternative appointment she said if she did not come back after a few days assume it would go to court!

 

Now my notice of allocation requires the witness statement etc to go to them and the claimant by the 27th October - this date has passed and i have only now just been told that mediation is unlikely to proceed, thereby meaning i have missed the date, can I call the small claims court and explain this?

 

Also regarding my defence can you advise or give me links on how best to word it?

my basic argument is that I ended up with a huge bill for loads of spam texts which I phoned BT on numerous occasions requesting them to stop/block. The bryan carter paperwork states the start date of the contract was 1 June 2009 and the end date was 23 August 2010 - there was no early termination fee applied to the account.

 

I am now beginning to think if I cannot prepare and and do a reasonable defense I might as well just attempt to settle out of court now, they will have to accept low payments due to my financial situation as most of my wage goes on rent and childcare for my son. Do I have a leg to stand on here? I have followed your advice throughout for which I am very grateful but would really appreciate some links or suppport in preparing an adequate defence if there is any chance of success in defending this, or am I just flogging a dead horse so to speak, if so I may as well take it on the chin and attempt to repay.

 

Regards High Velocity.

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ps the orginal mediation appointment was cancelled due to bryan carter not having sufficient staffing on the date it was made - not sure if this goes in my favour in anyway whatsoever? this was stated to me on an answer machine message but not in the email that was sent by mediation, although I have the guys name who called.

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Hi Andy

 

I have still not had definite confirmation that the mediation will not proceed but will attempt to call them tomorrow on my day off! however having spoken to the lady at mediation earlier this week who was trying to get an alternative appointment she said if she did not come back after a few days assume it would go to court!

 

Now my notice of allocation requires the witness statement etc to go to them and the claimant by the 27th October - this date has passed and i have only now just been told that mediation is unlikely to proceed, thereby meaning i have missed the date, can I call the small claims court and explain this? Not really you still have to follow the directions by date and you have had them since July ...mediation or no mediation that's a separate matter and independant

 

Also regarding my defence can you advise or give me links on how best to word it? You have already submitted your defence in June

my basic argument is that I ended up with a huge bill for loads of spam texts which I phoned BT on numerous occasions requesting them to stop/block. The bryan carter paperwork states the start date of the contract was 1 June 2009 and the end date was 23 August 2010 - there was no early termination fee applied to the account.

 

I am now beginning to think if I cannot prepare and and do a reasonable defense I might as well just attempt to settle out of court now, they will have to accept low payments due to my financial situation as most of my wage goes on rent and childcare for my son. Do I have a leg to stand on here? I have followed your advice throughout for which I am very grateful but would really appreciate some links or suppport in preparing an adequate defence if there is any chance of success in defending this, or am I just flogging a dead horse so to speak, if so I may as well take it on the chin and attempt to repay.

 

Regards High Velocity.

 

Have you received the claimants Witnes Statement and disclosure yet?

 

Regards

Andy

We could do with some help from you.

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Get yours in then ASAP.....their failure will assist with a strike out.

We could do with some help from you.

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Just read other similar threads....which have got to WS stage...again you cant copy others as they are unique to their claim /thread...but you will get the gist and layout.

 

What are you ringing the court for?

We could do with some help from you.

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I have been searching on here all night! Whats WS stage? I was intending to ring the court and explain why my documents have been delayed and inform them they would be posted out? whats the best wording to search for the similar threads - there seem to be a lot to wade through on here - many thanks ;)

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WS stage is Witness Statement stage....follows the DQ and allocation when the claim is proceeding.Its not a good idea to ring the court and tell them you have failed to comply with a Judges directions...just submit them and hope its not picked up...by the them or the claimant.

 

If you type Witness Statement in the search box (top right) under the CAG logo...every thread that refers to a Witness Statement will appear in your list.

We could do with some help from you.

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ok not really up on all this jargon! this is a first for me! i shall search under that!

Well given i was under the understanding mediation was taking place and was not notified of this failure - occuring due to the claimants lack of resource surely it would be acceptable for me to note that in my paperwork! given it is encouraged to accept mediation! ??otherwise surely this is a system failure and contradiction of procedure.

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