Moneybarn have replied can anyone help??

[loveday6224]

Good day all,

 

Many thanks for your time reading this post and i hope someone can help me.

 

I had a car on finance from moneybarn,

i work overseas in the offshore oil and gas industry and have no communications home when i am away.

 

i spent 3 months at sea and returned to letters from moneybarn and bailiffs saying my vehicle needed to be returned due to missed payments.

 

This was due to a fault with the bank and not myself.

 

I contacted the bailiff and and asked if i could pay the amount owed and start the payments again.

 

He informed me that this was not possible and moneybarn wanted the vehicle returned to them.

 

He arrived the next day and took the car to be sold at auction.

 

I recently checked my credit file and its showed a debt of £6800 and the 3 late payments were evident but last month its shows as OK??

 

I have emailed money barn the following email:

 

Good day,

 

My name is john ******* and i had a car on finance with your company.

 

Details below:

Ford Focus

Registration: AK5****

John ******

11/02/****

176 ********

Birmingham

 

The vehicle was returned due to me missing payments,

this however was out of my control and was an error on the banks behalf,

i did not get made aware of this as i was working overseas and had no communications until i returned.

 

I tried to set up a new payment plan and settle the amount outstanding but was informed this was no longer possible.

 

I recently checked my credit file and noticed the debt was present.

 

Please may I ask as a goodwill gesture that you remove the default of the amount in excess of £6800.

 

The reasons behind my late payments were out of my control.

 

As the vehicle was taken and sold at auction the debt would now be settled

and it would be appreciated if this could be reflected on my credit file with all 3 credit reference agencies.

 

Any help with this matter is greatly appreciated and I await your reply

 

Regards

 

John *******

 

 

 

Is the email i sent ok? The bailiff/enforcer informed me that the vehicle gets sold at auction and the debt will be cleared? is this true?

 

any help or advice is greatly appreciated

 

regards

 

John

[dx100uk]

you got had they were NOT bailiffs

 

did they tell you that?

 

have you your agreement please

 

type in money barn

 

in our grey toolbar search up the top

 

and read the horror stories.

 

dx

[loveday6224]

Hi they left me a receipt/document saying they were taking the vehicle and showed me ID. I had received an email one day prior to them arriving. I dont have the agreement with me at present as i am overseas until the 2nd June.

 

This doesnt sound promising

[loveday6224]

hi, on looking at my credit file with equifax it states the following

 

Current balance £6457

Credit limit £0

Date last delinquent 02/14

Status Up to date

Start balance £6090

default/delinquent balance £10,527

Default Date: Blank no date showing

Date updated 16/03/2014

 

What does this mean, it states up to date but not showing as defaulted??

 

any help is appreciated

Edited May 14, 2014 by loveday6224

[dx100uk]

when did you buy the car....

 

those muppets were not bailiffs

 

just a repo company

 

dx

[loveday6224]

it was the 10th january 2013 the start date, im confused as to why it says up to date and has no default date? i am thinking maybe my deposit of £2000 covered what i owed and they sold the car at auction leaving no outstanding debt maybe??

[dx100uk]

seems strange I agree...

 

did you get a default notice served on you?

 

dx

[loveday6224]

This is the tricky part, i moved from the address that the car and finance agreement was registered too, and have no idea as to whether they have sent a default notice or not??

[dx100uk]

its down to you

legally

to inform your creditors.

 

I think the more info you get the better.

 

i'd be getting an sar off to them.

 

inc your old address

and acopy of say a ctax bill proving where you live now.

 

if they didn't follow the set rules under the CCA

 

then they could be on sticky ground.

 

this wasn't a bill of sale was it?

 

dx

[loveday6224]

i didnt inform them as they had the car back, i have however emailed moneybarn a few times, i will get a SAR sent so i have it in place, and im not sure if it was a bill of sale?? I got the car via a third party company who got me the finance from moneybarn.

[dx100uk]

the more info you get

can tell us the better.

 

however, and I apologise

 

back to your original question

you wont get the default removed no.

 

unless you can get the bank to admit to their errors

 

and

 

moneybarn agree to remove it.

 

however there are more than oneway to skin a cat.

 

moneybarn have been known to unlawfully repo

 

if that's the case you could be in for a windfall.

 

in the remote chance

thus bye bye default

 

I suggest for now

 

or until you can get the paperwork scanned up

[is there anyone at home that can do it?]

 

you go read up about then here following the earlier post I made.

 

dx

[loveday6224]

Many thanks for your reply,

 

I will get as much info together ad I can.

 

I hope to get a reply from them next week via email

this may help to see what the situation is at present.

 

The debt is not showing as defaulted on my credit file

so really if they are saying it's upto date should I just leave it be??

 

I will not be able to get a copy of the agreement until I return to the UK

no one has access to my property.

 

If I get an email I will update.

 

Thanks so far it's appreciated

 

 

the more info you get

can tell us the better.

 

however, and I apologise

 

back to your original question

you wont get the default removed no.

 

unless you can get the bank to admit to their errors

 

and

 

moneybarn agree to remove it.

 

however there are more than oneway to skin a cat.

 

moneybarn have been known to unlawfully repo

 

if that's the case you could be in for a windfall.

 

in the remote chance

thus bye bye default

 

I suggest for now

 

or until you can get the paperwork scanned up

[is there anyone at home that can do it?]

 

you go read up about then here following the earlier post I made.

 

dx

[dx100uk]

Please may I ask as a goodwill gesture that you remove the default of the amount in excess of £6800.

 

 

sri I got confused

 

dx

[loveday6224]

Hi all i made a post recently reference my case with moneybarn but cant seem to find it in my subscribed threads.

 

My car was taken by a Repo guy after i returned home from working overseas,

the late payments were due to an issue with the bank,

 

i was away for a long time working and was under the impression payments were being made from my account.

 

I returned and a Repo guy turned up for the car and took it to be sold at auction.

 

I emailed Moneybarn and asked the current situation and i received this reply today:

 

We refer to your email below.

 

As you are aware, your agreement has been terminated due to non-payment.

 

As a result of the agreement being terminated, the vehicle was recovered and sold at auction.

 

The sale proceeds have been applied to your account and the sum of £6,456.72 remains outstanding.

 

Attached is a statement of account showing how this amount is made up.

 

Also attached is a copy of a letter sent to you on 7 May 2014. You will note that we have requested a response by 23 May 2014.

 

Given the amount of £6,456.72 remains outstanding we are unable to remove this from your credit file.

 

Regards

 

 

 

Jade Rutherford

Litigation Assistant - RAML

 

The email has a statement of account attached and a letter

 

stating i need to make payment or set up a payment plan by the 23rd May or court proceedings will begin.

 

i have attached the documents they sent me,

 

have been sent to my old address.

 

any help and advice,

 

 

even a template email/letter to return to them would be great.

 

Are there any charges that i can get deducted from the total amount?

 

Thanks in advance

[Ell-enn]

Had you paid more than a third of the agreement ?

[loveday6224]

Hi, no i haven't paid more than a third

[loveday6224]

Hi all any help is greatly appreciated with this, many thanks

[BRIGADIER2JCS]

Please edit all personal data, name address account numbers asap.

[dx100uk]

looks like you have paid more than 1/3rd to me

 

dx

[dx100uk]

have you the agreement too?

 

dx

[citizenB]

loveday, I found your other thread/post and have merged it into this one, so everthing is now in this one thread

[dx100uk]

ah that makes better sense now.

 

ok did you get that sar off

 

they state the agreement was terminated BEFORE they took the car

 

you need to prove they send a default notice. and a termination notice

giving the correct time limits.

 

what paperwork if any did the repo guy leave you?

 

or show you?

[loveday6224]

Hi all, thanks for the replys ok here goes:

 

Citizen B thanks for merging my posts appreciated

 

I have yet to get the SAR off as i am working in the Indian Ocean on a vessel until the 2nd June

 

I have the agreement but again that is at home

 

I will however email them and ask for a copy of the agreement if that helps.

 

The repo guy left me with a pink sheet that showed there was no damages to the car

and another sheet i had to sign saying i agree to him taking the vehicle.

 

dx100uk as the total equates to over a third what does this mean for me?

 

As the third comprises of my deposit, my payments BUT the majority is due to the sale of the vehicle at auction.

 

Does this count as me paying??

 

As i wont be returning home until the 2nd June

 

should i email moneybarn asking for them to prove they send a default notice.

and a termination notice

 

Many thanks for your help thus far its greatly appreciated, really is

 

regards

 

JL

[dx100uk]

you would needed to have paid 1/3rd before they took the car sadly.

 

getting copies of the DN and TN does not prove they sent them

 

though useful, you'd need the sar and the comms log to prove they DID send them.

 

if the DN did not give you a CLEAR 14 calendar days [+ Postage] in the correct forum

of DD/MM/YYYY then they sent a TN AFTER that period

 

they could be on dodgy ground with the REPO.

 

are you saying they most prob sent these to the old address?

 

it puzzles me there was no default date on the CRA file that's all

 

something smells.

 

dx

[loveday6224]

If im honest they may have sent the letter of default to the old address, however i cant confirm this, I will get a SAR sent as soon as im home, i could possibly get a friend to print it and send? is this possible or does it need my scribble on the letter?

 

Yes i cant understand why it does not have a date on the credit file either and states up to date??

 

regards

 

JL