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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Hi everyone

 

I'm wondering where I stand with RLP. In Tesco myself and a friend were taken to the holding room by Tesco security for concealing items. We are both 20.

 

We were told that only I would receive a fine as the items (adding up to around £15) were only in my bag, and not my friend's as well. However today (almost 3 weeks later) we have both received a fine letter adding up to £188.75, even though Tesco told us my friend wouldn't have one, and gave their word that she wouldn't because she was just an associate.

 

On the day of the incident, Tesco called the police in but they decided not to prosecute us or give us a criminal record or anything on our CRB/DBS because we have never done it before, and we are not wanted by the police for anything else. Tesco decided that we couldn't pay for the items on the day and that I would instead receive a fine from RLP.

 

Does anyone have a similar experience or can they tell me if the police can be involved again seeing as they've already been called? Has this gone from a criminal to a civil issue now or is there still the possibility of being arrested for this incident or having a mark on my CRB?

 

Thanks in advance

 

Edit: I confessed to concealing the items as we had been seen on CCTV and my friend confessed to knowing I had done it/being an associate. There is no breakdown on the letter for what the £188.75 fine is for, i.e. security time, damaged goods, etc.

Edited by laurene23
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Hi laurene23

 

Welcome to CAG

 

What you've received is a speculative invoice, it's not a fine. As you state there is no breakdown on the invoice. It is very unlike that the police will be involved again. The only time RLP took people to court, they lost. RLP will continue sending their speculative invoices threatening all sorts, when they do just update your thread with what has been sent. There are quite a few threads on RLP, they are worth reading. It's always better to pay for items for obvious reasons.

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Hi and welcome to CAG

 

As advised, please read about RLP and their tactics. As you are over 18 you have two choices.

 

1 Send a one liner denying any responsibility to RLP

 

2 Ignore.

 

Your friend should do the same.

 

RLP can do nothing to you apart from sending ever more threatening letters and when they fail to 'encourage' you to pay this 'fine' (also known as a Speculative Invoice) They pass the 'debt' (which it isn't) to a debt collector (probably Scotcall) who will also send these oh-so-threatening letters but they are nothing of the sort. They can do nothing either.

 

Only the store can take action. They don't (as yet).

 

The only other bit of advice I can give is "Don't do it again!"

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Yep. Jackie and co will harass you with letters where in each one she gets increasingly desperate.

 

Then she throws a tantrum and threatens to get a dca involved. Thid dca has no legal authority just like rlp and you can happily ignore them or simply tell them they have been reported for harassment

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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I've read through some of the other threads but decided to post my own because no one else said the police had been called into the store to talk to them.

My worry is more than anything, is it likely Tesco will take it further because they're a massive company and can afford to take it to court? Have they done this before? And if so, how much money have the offenders had to pay to them?

 

Sorry for all the questions, this is all new to me. If Tesco take me to court will it come up as a criminal record on my CRB/DBS?

 

Thanks everyone

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Tesco wont do anything. Stop worrying. If they were going to do something, they would already have done so, and not let RLP get involved. Your issue is no different to anyone elses. As far as tesco are concerned now, you dont exist.

 

Have a read of the forum. Youll find many threads similar to yours.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi laurene

 

I've read through some of the other threads but decided to post my own because no one else said the police had been called into the store to talk to them. Good

 

My worry is more than anything, is it likely Tesco will take it further because they're a massive company and can afford to take it to court? Yes they can afford too, but more important to them is their corporate image, that's why they engage RLP, who can do very little other then send out speculative invoices.

Have they done this before? Not that we are aware of. And if so, how much money have the offenders had to pay to them? Again, nothing as far as we no.

 

Sorry for all the questions, this is all new to me. If Tesco take me to court will it come up as a criminal record on my CRB/DBS? It is very, very unlikely.

 

Thanks everyone

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Some threads concentrate on RLP and less on whether police were involved or not. In your case, the police were involved and decided to take no further action therefore, their involvement is at an end-completely. They cannot get involved at a later date.

 

The 'Oxford' case was very relevant for retailers after 'a retailer' (can't name them) and RLP got a metaphorical slapping in the court over their 'losses' (of which there was none claimable)

 

Since that case which was in early 2012 (apart from two other cases already in the system) no retailer has taken court action against shoplifters. The last case listed on the RLP website is July 2012.

 

IF RLP were so sure of their case, why are they not advising stores to sue?

 

1 As with all cases, there is never a guarantee they will win

 

2 If they win a fully defended claim, the amount 'won' would be outstripped by the cost of taking the claim to court as it would be a small claims case.

 

3 With the Oxford case, if the retailer was so sure of themselves, why did they ask for anonymity in the court? Reputation?

 

RLP base their demands purely on peoples lack of knowledge in the hope that they will capitulate to their silly demands. Once people know their rights, RLP will find it harder and harder to make a profit which can only be a good thing (in my opinion)

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Did you try and leave the store before being pulled by security?

 

Did you pass the last point of payment?

PLEASE HELP US TO KEEP THIS SITE RUNNING

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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They cant do anything at all. They will try and say they can, but all jackie does is shout and scream, then run back under her rock.

 

Regarding your question, you are 100% correct with what you say. She will try and get a silly DCA called scotcall involved, but you can tell them in any way you like to F.O.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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This will drag on for a while but once you see the letters for what they actually are-all bluff and bluster-you can rest easy knowing there is nothing they can do to you.

 

The only people who 'could' are Tesco but they don't. They pass the responsibility onto this silly company who spend very little time on it by sending out template letters with the odd exception of a personalised one.

 

As for Scotcall, yes, they are a debt collector but they are chasing an amount that does not exist. It only exists if a judge says it does but as I have already said, Tesco don't do court.

A simple 'do one' is enough for them

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Thanks for all the help and info. I keep reading through the other threads and everyone has always said the same thing.

 

It says on my letter from RLP that if I don't pay within 21 days I will go to court. Is this just an empty threat? And has anyone actually ignored RLP and made an account of what happened on here? Thanks

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You can keep asking the questions, the guys have given you 'chapter and verse' on the matter.

 

Thanks for all the help and info. I keep reading through the other threads and everyone has always said the same thing.

 

It says on my letter from RLP that if I don't pay within 21 days I will go to court -

 

. Is this just an empty threat? And has anyone actually ignored RLP and made an account of what happened on here? Thanks

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How can RLP say that if you don't pay it will go to court. They have no say in the matter. They can recommend that Tesco take action but cannot force them.

 

As mentioned previously, Tesco do not do court! It is the text of the letters that are designed (purposely) to instill uncertainty and possibly fear. Once you see them for what they really are, you suddenly feel more relaxed. Strange huh!

 

When you get some more letters, post them up in pdf format and we can all have a laugh.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Everyone ignores RLP and no-one gets taken to court because it is just a BIG LIE. RLP have no part in any criminal or civil action that may be taken so when they say pay up or else they are relying on your fear or ignorance to gain money by deception. They are the ones that should be in court but that wont happen either.

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  • 3 weeks later...
Does anyone know how many letters RLP typically send?

 

 

How long is a piece of string? Nobody knows. RLP may send 3 or 4 or they may send more. It just depends on how they feel on any particular day.

 

I have seen where the whole process of threat-o-grams from RLP and the pet DCA go on for about 1 year. Yes they are persistent but they do not have any power.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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They will send 4-5 letters over the course of a few months. Each one getting more desperate in tone and increasingly long, filled with complete rubbish. Jackie will then give up and send it to her pet DCA, who, after you sending them 1 simple letter, run off. You never hear from them again after that.

 

The letters used to go on for much longer but she's probably realised that she's on a pointless trek after a few months of the person not responding.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 2 months later...

Hi everyone. I've received a few more letters threatening the same things but now they're saying they are going to pass it on to a debt collector.

 

Is the debt collector likely to come to my house or will they just send letters? Also, has RLP sold this case to them so they are going to desperately try to get this money back or is it still RLPs case? I'm worried if they will show up when I'm home alone.

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SOLD???? ha ha ha.

Debt collectors that RLP use are first of all another desk in their office and then they use one of the lower doorstep people who will write to you to say they are calling on such and such a time and to contact them. that is only to embarrass you into paying up.

No-one in their right mind would buy this debt as it doesnt exist so no, they havent sold it on.

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read post #4

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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As this is a non - debt, no DCA would ever buy it. RLP pass it on probably as a no win no fee case so the DCA take all the risk without a guarantee of getting paid.

 

They would be throwing good money after bad if they employed a doorstep caller which is why you are very unlikely to bother with sending anyone and rely on the cheapo method- sending letters.

 

IF, on the slightest chance a DCA did try and call on you (as I said, highly unlikely) just laugh at them as they are just wasting their time. They can do nothing whatsoever to you-ever!

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Thank you for putting my mind at rest :-) I've never dealt with anything like this so I apologise for asking questions already on the site, I understand it probably gets frustrating. Can ,I ask how you all know this? Is it through personal experiences?

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The personal experiences written about on other threads just like yours.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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