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    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
    • Nationwide Building Society has launched an 18 month fixed-rate account paying 5.5%.View the full article
    • Well done.   Please let us know how it goes or come back with any questions. HB
    • Incorrect as the debt will have been legally assigned to the DCA and they are therefore now the legal creditor. Read up on debt assignment.   Andy
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Capital one - Incorrect data / over charged interest / Default amount incorrect


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Hi All,

 

Slightly odd question, have looked though the forum but cant seem to find anything on it.

 

if the data provided to 3rd parties about you by your credit card company is factually incorrect, are they in breach of the DPA or CCA, If so do you know what section?

 

Also who is responsible for ensuring the accruacy of the data displayed on the CRA, the supplier or the CRA?

 

 

Ross

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both

 

whats the issue please

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The Information Commissioners Office and the Dept. of Business & Skills.

 

 

The CRAs rely on the honesty / accuracy of data supplied by creditors etc.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Capital one have supplied factually incorrect information to the CRA

Default ammount is incorrect (£1 more than settlement figure I received )

The settlement date has been supplied wrong.

 

I have contacted them, informed them of there mistake and they won't change it.

 

Also contacted the CRA who looked in to it, and capital one replied saying that "all information supplied is correct".

 

When I have evidence it's not.(bank statmebts, corrosponace from capital one).

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You must take this up with the Data Controller at Cap 1 as a formal complaint send all the "evidence " you have including the screen print of the CRA file.

 

 

It's hard to see that this would be affecting your credit profile unless the settlement date is vastly incorrect.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Have Goven them 3 chances to fix this issue, which is including the wrong APR, over charging of interest. Processing data which is false.

 

Would it be unfair to skip the FOS part and take direct court action

 

 

Thanks

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I think you would be best reporting to FOS as if this has to go to litigation its decision will give you some idea as to success of court action.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Hi everybody,

 

I'm after some advice regarding this hideous company.

 

Back in 2011 i received a notice to default letter, believed i paid the balance in full straight away.

 

My credit file has a default date registered for the 14.09.2011 for £314 with a settled date of the same date.

 

I never received any further correspondence from them after this point, no 'you've been defaulted' letters, nothing.

 

Apparently, I never paid this balance on that date, according to them i paid it on the 31.01.2013 (Yet my credit file has the date of the 14.08.2011).

I've contacted the CRAs telling them that the data is wrong, The response from capital one was that ' all the data is correct ', meaning the settlement date would stand?

 

It was also pointed out that the default amount was wrong, because they had over charged interest between April 2011 and April 2012 (The account was refunded this, 96pence).

 

So id like some advice on what todo as i've complained about this and its on going, but i thought id get some advice in to the following:

 

1. Reporting incorrect data to the CRAs (Dates, Amounts).

2. Overcharging interest.

 

This matter is being delt with by somebody at the 'Executive Response Center'

 

I'm looking for some advice as to if any what rules/guidelines/legislation they have broken, As i have a feeling this will be going to court,

 

Ideally id like them to remove any trace of themselves from my credit file - as they clearly cant handle my data in an accurate manner.

 

Sorry i've i have rambled,

 

R

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One more thing, can you add charges once the default has been registered? Default register date on CRAs is £290, Settlement was £313, would also be worth pointing out that the credit limit was £200.

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one option is to involve the ICO

also, a notice of correction of wrong info which could involve the ico eg #4 http://www.consumeractiongroup.co.uk/forum/showthread.php?323570-Default-Info

a default date should not be 'renewed'.

was the default legit in the first place seeing as you say you paid the 'arrears' in time?

some ICO default info http://www.scoronline.co.uk/files/sc...ment_final.pdf

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The default wasn't correct in its entirety, it was caused by a previous late payment fee which took the card over its limit, which induced another fee and so on.

 

I paid the full balance and closed the account as soon as i received the notice of default warning letter, I was also over charged interest, surely thats got to be a breach of the CCA or something?

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possibly. i think it is the ico or oft guide that says that where there is arrears/default solely due to charges then it shouldn't be. maybe see what their 'exec' comes back with, if no joy take things further?

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Many thanks,

 

I have requested a SAR so will be able to see what comes back,

 

I must admit, the exec did sound like he was on work experiance, had to go away and check a lot of stuff with a co workers

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ICO Guidance 2014.

A default should not be places IF The default sum is made up Solely of fees and charges.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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cheers brig

 

ross, is it in complaint atm with them?

 

The origanal issue is, I have a SAR request due to arrive this week, I will be adding the charges to the complaint too.

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Nope, no paper work at all hence the sar request, even if they did send one it would be wrong as they over charged interest for 12months. Just a complete show of incompetence from them

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looking good in yr favour? in any event a formal def notice, if applicable, is required prior to any registered default as it gives the opp for any default to be remedied.

note also poss compensation re damages re credit file re an 'unlawful' default.

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Well, little update.

 

SAR request came, confirms that the default was incorrectly filed (wrong amount )

 

The sting in the tail is, and I really do need some advice on this... I receieved somebody elses SAR request... I will dispose of it sercurely and call the guy, but what do I do now ??

 

To confirm , o received two sar requests, mine and somebody elses

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not entirely sure, could also informally check with the ICO see what they think should do?

any event, a complaint to the creditor by you both. both should be entitled to compensation from the creditor (the ICO doesnt award comp to individuals, but they can fine and/or reprimand co's).

this incident should put cred further on the back foot!

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Well, little update.

 

SAR request came, confirms that the default was incorrectly filed (wrong amount )

 

The sting in the tail is, and I really do need some advice on this... I receieved somebody elses SAR request... I will dispose of it sercurely and call the guy, but what do I do now ??

 

 

To confirm , o received two sar requests, mine and somebody elses

 

 

Are you saying you had your data in full plus a 3rd parties data?

 

 

Do not dispose of it, contact the Data Controller at Capone in writing and infirm them of the serious breach of the DPA and let then arrange to retrieve the data.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Are you saying you had your data in full plus a 3rd parties data?

 

 

Do not dispose of it, contact the Data Controller at Capone in writing and infirm them of the serious breach of the DPA and let then arrange to retrieve the data.

 

Exactly that, my full SAR plus another individuals SAR

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