Jump to content

Showing results for tags 'errors'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • The Consumer Forums: The Mall
    • Welcome to the Consumer Forums
    • FAQs
    • Forum Rules - Please read before posting
    • Consumer Forums website - Post Your Questions & Suggestions about this site
    • Helpful Organisations
    • The Bear Garden – for off-topic chat
  • CAG Community centre
    • CAG Community Centre Subforums:-
  • Consumer TV/Radio Listings
    • Consumer TV and Radio Listings
  • CAG Library - Please register
    • CAG library Subforums
  • Banks, Loans & Credit
    • Bank and Finance Subforums:
    • Other Institutions
  • Retail and Non-retail Goods and Services
    • Non-Retail subforums
    • Retail Subforums
  • Work, Social and Community
    • Work, Social and Community Subforums:
  • Debt problems - including homes/ mortgages, PayDay Loans
    • Debt subforums:
    • PayDay loan and other Short Term Loans subforum:
  • Motoring
    • Motoring subforums
  • Legal Forums
    • Legal Issues subforums


  • News from the National Consumer Service
  • News from the Web


  • A Say in the Life of .....
  • Debt Diaries
  • Shopping & Money Saving Tips
  • chilleddrivingtuition
  • Homegirlxx


  • The Youth Academy
    • The Youth Consumer Service
  • Miscellaneous

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start



About Me


Found 22 results

  1. Two questions: A) Has there been a precedent for instances of inconsistent, incorrect or the inappropriate application of variable speed limit policy on a Motorway providing a legal basis to challenge a speeding ticket? For example: 1) Motorway road works have road side speed limit signs stating 60 mph but overhead gantry displaying lower variable speed limit i.e. 30 mph without risk factor justification. The remotely controlled gantry signs do not correspond to conditions on the ground. 2) Motorway road works end and maybe end of road works signs are displayed each side of the
  2. The sign The PCN To my untrained eye I see 2 errors on PCN ,and the relationship of the PCN to the sign. On the PCN the reduced charge amount is obliterated by the miss alignment of the printing , so the driver would not know the correct amount to pay . The sign shows a penalty amount of £90 reduced to £50 for early payment , whereas the PCN shows a penalty amount of £100 reduced to £? Good enough cause for the PCN to be cancelled ? What I have not shown is that as well as above, the phone numbers for enquiry or payment on the sign are totally different
  3. Lloyds Banking Group is to repay nearly £300m to about 600,000 customers over failings in the way it applied mortgage arrears policies, in the latest scandal to hit the UK’s biggest high street lender. Sky News has learnt that Lloyds will unveil a customer contact and remediation programme on Thursday alongside half-year results that will also be blighted by a bigger-than-expected provision for mis-selling payment protection insurance (PPI). Sources said that the redress scheme would cost Lloyds just under £300m, with more than £50m also set aside to cover administrative costs.
  4. On the week-end of 2-3 June 2017, I parked on Cowley Place. One of my friends gave me the visitors pass for MN, but I did not realise it had a different zone than I usually use.(EO). I did have visitor parking permits, which I displayed and validated. Clearly there was no intent to evade payment or gain any advantage and I indeed have used/invalidated two visitor passes. I therefore feel it is unfair to be fined, and lose the use of two visitors passes. I also question whether the correct contravention code was used on the PCN. (30 - Parked longer than permitted). Shouldn’
  5. This article from October 2016 - I dont recall it being mentioned anywhere? Has anyone had a bank try to reclaim some of their pay-out ?
  6. Hello all, Been a while since I've posted; hope you're all well and still fighting the good fight This concerns people who, like myself, still sign on clerically - ie they don't use the electronic data capture pads at the Jobcentre. Keeping it brief, a couple of my JSA payments didn't go through during the past months and I'm convinced this was done deliberately to get me to switch over to electronic signing. The adviser tries to make out it's my fault and that 'these errors wouldn't happen if you used the electronic signing system'. I point out that I've signed via paper
  7. Vodafone have switched their customer service and billing platforms over to a new system which has resulted in numerous errors in customer's bills. One common problem, is that some people have seen payments being taken after they've cancelled their contracts, while others have been charged more than once for services. There's also been problems with direct debits, which have been set up incorrectly by staff, and customers being put on the wrong tariff. Credit agencies have also been wrongly told that customers have missed payments If you're a Vodafone customer, it is we
  8. Many regular posters might be interested in reading up on the latest benefit fraud and error reports issued (11/15) for the years 2014/15 by type and date you can follow this here >> https://tinyurl.com/j36owu3 or here https://www.gov.uk/government/statistics/fraud-and-error-in-the-benefit-system-financial-year-201415-estimates Final estimates of total overpayments and underpayments across the benefit system in financial year 2014/15. This report provides estimates of fraud and error levels in the benefit system in Great Britain for the financial year 20
  9. For the full article - http://www.thetimes.co.uk/tto/money/article4145294.ece?shareToken=bd142f84e62bcef60ccc3555768bc420
  10. Dear fellow members, Some advice on the following saga, which has been going on for years, would be appreciated. I'll try and keep the explanation as short as possible. In 2011, I deposited a cheque into my NW account. A few days later, it appeared to have cleared because I had available funds showing in my account, so I withdrew some money. The day after I withdrew money, the cheque bounced, which left my account significantly over my overdraft limit. I speak with Collections and suggest that we speak again in a month's time, by which time, I'd have done some figures and wor
  11. Supermarket's banking arm accidentally breached Consumer Credit Act Thousands didn't receive loan statements while accruing owed interest The average customer is set to receive a £228 cheque in the post Tesco Bank is set to pay out £43million in compensation after a loan statement blunder left 175,000 customers out of pocket. The supermarket giant's banking arm has offered an apology to customers after a 'technical breach' meant they failed to send out personal loan and credit card statements. Read more: http://www.dailymail.co.uk/news/article-2817564/Tesco-bank
  12. hi Really looking for some advice. I have an ongoing issue with british gas, this has been going on for over four months now and i dont know where to go from here. * I changed my account with them and needed to re-set the Direct Debit. Existing Direct Debit stopped.... * They then continued to try and take the money from the old account direct debit, despite new details and a new Direct Debit being set up. * Numerous phone calls resulted in two further new Direct Debits being set up and STILL they continued to try to take the money from the original Direct De
  13. Carphone Warehouse - on 12th September myself and my Partner pre-ordered the Iphone 6+ 64GB from CPW on the O2 Network. both orders was for the 64GB on 4G Tariff with 20GB Data Issues 1. Due to a system error at CPW, they placed the order with O2 but with only 5GB of Data and this effected a large amount of customers. We both received a text message saying they are aware of the error and are working with O2 to resolve this and would be resolved on Monday 22ed September. however this has not been resolved, near imposable to get hold of any one at CPW and when yo
  14. Hi on the 3/4/13 i went onto a payment meter i owed £115.22 which i was told would be added to the new meter as a debt and collected at £6 PW but actuly only £75.22 was added (only found all this out today after another phone call) i begain paying my gas on the card as normal topping up over the weeks months now 15months after this im messing around with the meter press the button and it tells me i still owe £57.35 i phone and say whats going on to be told we very sorry we have been chargeing £6 weekly for a debt and you have actuly over paid by £24
  15. Hi All, Slightly odd question, have looked though the forum but cant seem to find anything on it. if the data provided to 3rd parties about you by your credit card company is factually incorrect, are they in breach of the DPA or CCA, If so do you know what section? Also who is responsible for ensuring the accruacy of the data displayed on the CRA, the supplier or the CRA? Ross
  16. Hello, first time poster looking for some advice. I have been issued with a FP notice with a few notable errors (see attached images). Firstly, I have been given the police copy of the notice. This copy has no mention of how long I have to pay or where to make payment. Secondly, my name has been written against the officers full name label. Can anyone who knows more about FP notices tell me whether this FP is enforceable? [ATTACH=CONFIG]48731[/ATTACH][ATTACH=CONFIG]48730[/ATTACH]
  17. Having read all this about sanctions league tables, and jobcentres "having" to sanction a certain number of claimants etc (same as atossers messicals). I am concerned at the amount of errors our local jobcentre makes, on 3 separate occasions, I have been to the jobcentre with my daughter for previously booked appointments, to see advisor, and to sign on, only to be sent away at the entry/checkin desk, being told the appointment had either been cancelled or was not "on the list"...only to discover later that this was wrong and my daughter should have been there. Thankfully, so far, she has be
  18. Hi Everyone! This is my first post but i have been perusing since my own bailiff visit 2 weeks ago. The short version: 2 weeks ago they came knocking, I paid the council directly the next day, the bailiff wasnt happy... ..I then called rossendales to see what was left on the accound and there was £15 to pay.. ...so i waited until i received their letter dated 14th August. ...and it said please make payment with the next sevendays so wecan close our file... ...so this gives me until tomorrow to pay? Well they came again today and i gave them £105 just to get rid, i
  19. Hi All, Looking for a little advice regarding some communication from Buchanan Clark & Wells over the past couple of days. I've got a couple of debts with them for EDF Energy (Gas & Electricity) for less than £400 and £250 respectively. They sent me two letters dated 23/01/2012 stating that I could settle each account for a payment of £1 (Specifically the line "As such and without prejudice, we will accept £1.00 in full and final settlement of this account.") I am only paying £1 per month for each account, and for the amount outstanding, it didn't seem all that outlandis
  20. In looking to change my direct debit date for my Hire Purchase for my car I have come across a couple of errors and would like advice as to where I stand. 1. The Goods listed (the car) is not the make and model that is outside my house, however the VIN does correspond. 2. Where they have calculated the amount of credit, the deposit I paid has not been taken into consideration, it has not been deducted from the cash price. Where do I stand in terms of this agreement? Is it enforceable? Could I terminate it without having to pay anymore? I have only paid 3030.68, just under a qua
  21. Recently, having received a British Gas statement of account for gas showing a large account credit - we are on a monthly payment plan - I enquired about getting a refund, for which a meter reading was requested. I was then contacted by a BG 'energy expert' who queried the lack of similarity between the meter reading I submitted and previous quarterly readings. It turned out after investigation and an exchange of emails with the BG 'energy expert' that owing to a "...system error..." admitted to by the 'expert', all my previous readings had been truncated on the last digit so that, e.g
  • Create New...