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    • I've just noted that in Section 4 of the ebay powered by packlink T&Cs, there is a link to a list of webpages for each Transport Agency including Evri. When clicking on this, it redirects to Evri's send terms and conditions, which says: Our contract with you When you send a parcel with us, you enter into a contract with Evri. These terms and conditions set out your responsibilities and our service commitments to you, along with some legal bits about our liability and how you will be compensated in the unlikely event that things go wrong. Link to Evri send T&Cs: https://www.evri.com/terms-and-conditions the extract highlighted in bold above is pertinent as in Evri's own T&Cs, by sending a parcel with Evri, the sender and Evri have entered into a contract. Screenshot of the above extract attached. Screenshot_20240524_030834_Chrome.pdf
    • Hi, Evri provided a copy of the Ebay powered by Packlink T&Cs in their WS/Court bundle - this is already uploaded in post #246 yesterday. I copy and pasted the actual wording of clauses 3b and 3c from there into my post #246. see points 3b and 3c in Section 3 (General) through this link to the T&Cs:  https://support-ebay.packlink.com/hc/en-gb/articles/360004768420-eBay-Delivery-Powered-by-Packlink-Terms-and-Conditions#h_01HFXQJBTB441YZGPB7CQP9KFV Screenshot attached below. I cant answer why its not been picked up before. In my opinion, this is called Ebay powered by packlink T&Cs so it could be intepreted to mean Ebay and Packlink's T&Cs rather than Packlink and the delivery couriers T&Cs. In regards to seeing Evri/Packlink's entire contract in original form, in my WS, Evri has been invited to provide this. They have not provided the contract in their WS/court bundle. Screenshot_20240524_024259_Chrome.pdf
    • yes, and he has since emailed them to say he wants it done with a hearing
    • Do I take it that you had already informed the court that you wanted the case settled on the papers rather than by way of a hearing before you came here and told us?
    • This is a very important find. I don't understand why nobody has picked up on this before. It's a shame that you have only just found it but please will you get a screenshot and also give us a link to the page which contains this and if possible a link to the actual passage. This makes a huge difference because if this is right that the third party actually has a direct contract with the courier company then they can rely on their consumer rights rather than commercial rights. Also as you seem to have pointed out, even if  their commercial contract does exclude third-party rights, the clause that you have found on the eBay site directly contradicts that And this should be pointed out to the judge.  Please will you screenshot the passage. Give us a link and then stand by for a response later on today. We will have to send this additional piece of information to the court and don't worry we will manage to do it before the 4:00 pm deadline. And in any event, you will certainly want to see the entire contract in original form and receive clarification as to when their third-party exclusion close was included in it.
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Help please - court claim 1st Stop PayDay ***Claim Discontinued***


chrismk
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Hi all

 

I've been struggling financially for nearly two years, in desperation to pay a bill I took out a payday loan with 1st Stop back in June last year. My wife then had her hours cut and I couldn't pay it back.

 

I tried to contact them in writing to offer a repayment plan, all I got back was threatening letters and demands for increased payments, charges added and more interest applied.

 

To check if the amounts they were saying was outstanding I sent off for a copy of my agreement and a statement of account, this never arrived and still hasn't. My requests were ignored and the threatening emails and texts continued.

 

I finally out of frustration called them last week to advise I had requested this information and that the amount they stated was outstanding was in dispute, I also again put this in writing and posted it in the 27th January this year.

 

Today I received a court claim form issued on the 30th January, I don't deny I owe some of the money but not sure what I should do.

 

Any advice or help gratefully received.

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Hi all to follow on from the above,

 

Particulars of claim read:

 

1st stop payday loans ltd agreed to lend the defendant 225.00 on 7th June 2013. The defendant agreed to pay the short term loan back after 30 days. The defendant has failed to meet repayment of the loan despite many attempts to resolve this.

 

The amount claimed is £659.39 + £60 court fee

 

I have written to them numerous times and there is currently a CCA request outstanding.

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Do you have proof? Do you have funds to pay the debt? It looks like theyve levied interest after termination of the contract as well purely as a profit making exercise.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Did you have the £225?

 

The CCA request is really futile now, as you would have ticked the box when applying for the loan. Should they turn up in Court, even these numpties will probably have the CCA.

 

I have moved the thread to legal for you.

 

You need to acknowledge the claim, this will give you extra time to prepare a defence. This will be based on not owing the amount claimed.

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Will you be defending the claim in full? If not, unless you can pay the full amount within 28 days of judgement, youll get a CCJ against you. You really need all communication you sent to the PDL, so you can show the courts they are trying to use the court as a form of debt collection.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi all and thanks for the replies and help so far, in answer to your questions I'll post a brief timeline below.

 

£225 borrowed June 2013, repayment due 30 days later, couldn't make the payment, letters wrote explaining my situation and asking for a repayment plan and help. Letters ignored.

 

30th July 2013, received a letter saying I was ignoring them and that interest and late fees had been applied.

I again write asking for a payment plan letters ignored.

 

29th August I receive a default notice, again with more interest added etc

Again I write and no response

 

On the 11th September after I realise I no longer have a copy of the agreement I send a CCA request. I wanted the agreement to check what was actually outstanding and what they could and couldn't charge me. They did not respond and still haven't, the CCA request was sent Royal Mail Signed For, I have proof of posting and proof of signature at delivery.

 

As they did not respond I sent an account in dispute letter and have since ignored the constant telephone calls, texts, emails etc.

 

On the 25th January this year I received a final offer before issue letter dated 22nd January giving me 7 days to pay £584.39.

 

I write back on the 27th advising account in dispute and on the 30th January they issue the claim

 

I have copies of all letters sent but only proof of posting for the CCA request.

 

I'm not sure how to proceed?

 

I'm not sure if I can pay in full as I don't know how much I'm exactly liable for as I don't have the agreement,

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Yes the letter from this site with a £1 postal order.

 

I'm not sure what you mean adapt it to see if you can show how the figure is made up? If a CCA request isn't complied with does that not forbid a creditor from adding interest and charges etc.

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Hi All,

 

I have tonight completed the Acknowledgement Of Service online and indicated I intend to defend all of this claim.

Based on the fact the amount claimed is wrong.

 

Any further advice on how to proceed now gratefully received

 

thanks

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Hi All,

 

Can anyone offer any assistance please, I have acknowledged service on the 5th February but not sure where to start reference a defence.

 

Thank you

 

Hi all

 

Can someone please confirm when I need to submit my defence by. Issue date was the 30th January and I acknowledged service on the 5th February.

 

Thanks

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You have 33 days from the 30/01/14 to submit a defence.

 

Andy

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Yes it forms part of your defence...in fact the main thrust of it.

 

Andy

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Quite easy..... take a look around at others threads most contain a defence that I have drafted.

We could do with some help from you.

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HI All,

 

I have started preparing my defence, I'm not sure if it should be in any particular order but all help comments and suggestions appreciated.

 

Defendant claims that this claim is unlawful and vexatious. The Claimant has failed to comply with a lawful request for a true copy of the agreement. This request was made and sent on 11th September 2013 via Royal Mail Signed For post. The Claimant signed for receipt on 12th September 2013, to date no response has been received.

 

Section 78 (6) of the CCA 1974 States:

If the creditor fails to comply

(a) he is not entitled, while the default continues, to enforce the agreement.

 

Defendant agrees that 1st stop payday loans ltd agreed to lend £225 on 7th June 2013. Defendant disputes the amount claimed, it is contended that only one months interest is due, any claim to further interest is denied.

 

Defendant denies the claimants claim that no attempts to resolve the matter have been made, numerous letters have been ignored by the claimant including a CCA request as mentioned above.

 

 

Thats what I have so far, thanks

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Where do you get that months interest from? because if it goes to a hearing, the judge will ask the same question.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi thanks for the reply, one months interest is based on the fact that it was a 30 day agreement. Though because I don't have a copy of the agreement I'm not sure exactly what is contractually payable.

 

Is it best not to make that statement?

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Thread moved to the appropriate forum and thread title edited.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Not ideal chrismk...it must be CPR compliant or the curt could reject it from the off.

 

Start here with the Particulars and number it as so:-

 

Particulars of claim read:

 

1.1st stop payday loans ltd agreed to lend the defendant 225.00 on 7th June 2013.

2.The defendant agreed to pay the short term loan back after 30 days.

3.The defendant has failed to meet repayment of the loan despite many attempts to resolve this.

 

4.The amount claimed is £659.39 + £60 court fee

 

Now start your defence.....

 

1. It is accepted that I did approach the Claimant with view to borrowing a short term loan.It was my understanding.........etc etc

2. It is accepted that repayment was to be made by xx xxx xxxxx unfortunately....etc etc

3. It is denied that I have failed to meet the repayment terms and condition It is denied that the claimant has made many attempts to resolve this....etc etc.

4. It is denied that I am in debt to the value claimed and the claimant is put to strict proof to:-

 

(a) show how the Defendant has entered into an agreement with the Claimant; and

(b) show how the Defendant has reached the amount claimed for.

© show how the breach occurred and how they attempted any resolution.

 

5. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.

 

6. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.

 

 

Edit to suit by completing the ..etc by adding your words as to why you feel you do not owe the amount claimed.

The above is purely an example of the format and content that is expected to be submitted and compliant with the CPR.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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