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    • god they've got at you haven't they. told you all the usual utter BS. a CCJ vanishes from your credit file on it's 6th B'Day regardless to being paid off or not or paying or not. same with any debt with a registered defaulted date - it vanishes from your file on the DN's 6th B'day regardless. creditfix are Knightsbridge, (they renamed) there are 100's of threads here on Knightsbridge, if i remember rightly 2 of the directors of a certain very big IVA provider were struck off for embezzling £1m's out of debtors. pers i'd stop paying now.  end of . just ignore them all. 99% of your debts are to utterly powerless DCA's and probably were never owed in the first place only goes to firm up my belief from post one..you got had blind. its very easy to deal with the debts even those with CCJ's. can you copy and paste what you credit file says regarding the IVA please?   
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    • Sorry I meant credit fix - I really wish I'd known this before - kicking myself right now  If they come back to me asking for more money I'll cancel it and start trying to deal with the debt myself let's see what they say  Feeling tempted to cancel it now but scared that some of the debts will do more CCJ's on me and I'll have to wait 6 years again.  2 of the CCJ come of this year and then I'll only have the iva in credit file - effectively if I'd have not took out the iva in 2021 I'd have clear score by now - but then again would I because I would have been hounded the last 3 years, as bad as it is it's saves me lots of headaches whilst my debt was still within the 6 year mark.  I think most of them are near there but in all honesty no point chasing them if I do cancel iva I'd jjst wait for the ones who contact me and then start the relevant letter process on them.  Of over 6 years easy if not still possible to write off. My true victory would be having the iva wiped off my credit file as mis sold or something that way I Don't have to wait till 2027 Other option is to fight back and ask for them to offer the creditors to accept payments so far and use the following method    Will your IVA firm agree to complete your IVA on the basic of funds paid to date? The Guidance lists a lot of factors to be considered in deciding whether a settlement on the basis of funds paid to date should be proposed. You should read the list. But that may not give you any feel for whether they apply to you or not. The following are my thoughts on when an IVA should be treated as settled, not failed. They assume that you have £75 or less to pay a month: if you would currently qualify for a Debt Relief Order, then your IVA should be settled now  There is no point in making your IVA fail and you have to apply for a DRO – it will not generate another penny for your creditors. If you are renting and owe less than £50,000, check the DRO criteria now and talk to National Debtline on 0808 808 4000 about whether you qualify. You may have been told at the start of your IVA that you aren’t eligible – still check now as the DRO criteria have changed, your situation has got worse, and some people were given incorrect information about DROs at the start. if you have no assets that would be realised in bankruptcy (eg a house with equity, car worth over £2000), then your IVA should be settled now Same as (1), there is no point in making you apply for bankruptcy after your IVA fails. if your only asset is a car that is worth less than £8000, then your IVA should be settled now A car that is worth say £5000 would normally be sold in bankruptcy and you would be given a small amount to buy a cheaper car. But your creditors would not get any benefit from this as the Insolvency Service takes the first £8000 raised to cover its own costs. if you have significant assets, the closer you are to the end of the IVA, the less reasonable it is to fail it If you have been paying your IVA for 4 years, you have done your best over a long period. It isn’t your fault you can no longer continue. The fact you may have had equity to release isn’t relevant as that simply isn’t going to be possible. if your situation will clearly improve soon, then it’s unlikely your IVA will be settled I mean real improvements, not hoping that prices fall. If I can get them to accept payment to date or threaten with cancellation hopefully they may accept it -  Other option is to try and borrow money and pay make a full and final offer  Or I can just ignore and hope for the best which I'm very tempted to do especially if they respond to my review with bullying tactics despite me being skint as a fart with no mortgage as renting  It's so stressful but I've just checked the iva agreement from 2021 and it's Cabot 2 accounts Lowell about 5 accounts and then lots of repeats of the same debt with for example zopa and Cabot same amount listed twice -  also loyyds banks but I'm sure that's older than 6 years and not on credit file anyway  If I can somehow remove the iva from my credit file I'd be happy 
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Crisis Loan - DWP


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Hello All

 

Well GOOD NEWS for a change................I have today received a letter from the DWP admitting they made a mistake and appologising for the distress caused. No mention of any refund or compensation yet but at last we are on the right path

 

 

regards

 

 

sinkinghelp

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Good to hear. They should refund any payments they unjustly took from your benefits, but if you're looking for compensation beyond that (perfectly reasonable under the circumstances) then you'll likely have to ask for it.

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Hello Antone

 

Thank you for the reply. I have written a formal letter asking for a refund of all my costs with a full listing and also a request for an exgratia or special payment for the maladministration that has taken place just have to wait and see what happens

 

regards

 

sinkinghelp

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Hello All

 

Well - well - well guess what ?

 

The DWP despite writing and confirming that an error occurred and deeply appologising for the incorrect deductions of Social Fund Payment despite the Crisis Loan was repaid January 2012 in full the DWP have deducted the repayments again from my benefit.

 

I have as you can imagine telephoned the DWP and been passed from Bristol to Middlesborough and back again to be told I will get a call back.

 

The Social Fund as of today stated quite clearly I do not owe any money and do not understand why these deductions are still continuing.

 

Incompetance springs to mind

 

So I am waiting for yet another call back

 

sinkinghelp

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Have you contacted your MP over this matter ?

 

It is starting to sound more like gross maladministration and something that could be escalated to the I.C.E. or the P.H.S.O. - Before either of these bodies can take up the cudgel, you need to go through the DWP complaints process. But as the DWP have already "resolved" the case and are still making deductions, I think it safe to say you have exhausted the DWP complaints process. Next stop, MP and I.C.E.

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Hello all

 

Bit of an update. Today my Subject Access Data request I asked for 17th December 2013 arrived by special delivery.

 

It is clear that someone has seriously screwed up at the DWP and my complaint is being passed around like a hot potato.

 

They have managed to show that the Crisis Loan was repaid in January 2012 in full as I stated but the receipt numbers are un locatable. The amount we repaid by instalments is incorrect in method and amount.

 

Still not had my refund of phone calls and postage or interest. Still not had explanation.

 

Any more I will post but a Data Request is of great value please consider with any enquiry you may have with DWP.

 

regards

 

sinkinghelp

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Yes, people should SAR the DWP more often. As you know, there's no charge other than a stamp.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Hello all

 

Bit more of an update. The SAR report was good but information clearly was missing so I have made the Data Protection Officer aware and they are requesting the missing information again.

 

No one has acted on my complaint letter so once I have received the missing ( hopefully ) information I have been advised to write to the District Manager and I have his details

 

So the word is do not give up and get yourselves a Subject Access Data printout

 

regards

 

sinkinghelp

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Hello all

 

Well I have received a massive haul of paperwork as a result of the DWP Data Controller demanding information from his own DWP departments. Now I have to sift through and see if the dates and times I recorded are the same as what the DWP have recorded

 

Its not going to be a quick read !

 

Also DWP have still not responded to my MP letter of explanation -

 

sinkinghelp

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  • 2 weeks later...

UPDATE.......................

 

I have today received a letter from a Senior Investigator at The DWP who acknolwedges an error did occur and that a payment of £60.00 will be made to cover my telephone and postage costs plus the incorrect payments deducted will be re-paid without interest and that is the end of the matter as far as they are concerned.

I can of course appeal the decision

I do not think the money offered covers any way shape or form for the distress we had from December 2013 until the middle of February 2014

 

So do I leave it or do I push on but it is trying to understand what to do next

 

regards

 

sinkinghelp

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I don't think the payment is in any way intended to be compensation/redress for stress/distress which is an entirely separate matter.

I seriously doubt you will get more.

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Hello all

 

Just to update................I have received a payment of £60.00 for my telephone calls and postage costs. The department investigating has stated they are deeply appologetic over what has happened. They are unable to make any higher payment. So I have written and asked " who is then "

 

So we will see how it goes

 

 

regards

 

sinkinghelp

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There is a formal complaints procedure detailed here.

 

Basically, a formal complaint to the office that dealt with your claim is the first stage. It can then be escalated to the DWP's senior staff, and then if necessary to the Independent Case Examiner.

 

Personally, I'm not sure how far you will get with this, and I urge you not to make it into some sort of crusade - that way madness lies. However, by all means follow up the avenues available to you. You could ask your MP for help also. That's what they get paid for.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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  • 3 weeks later...

Hello Antone,

 

I have today the 24th of March 2014 received a letter from the manager of the special payments section and has awarded a further payment of £11.20 to add to the £60.00 already received.

 

They recognise that they have made a mistake but that is the end of the matter.

 

They do advise me that I can escalte to the head of Special Payments but as you rightly say Antone I do not want another crusade as this has been a point of pushing me to the edge indeed. It is sad when a professional body tell blatant lies and tries to hide mistakes in the way the system works

 

So all who are reading this keep records no matter how trivial as it would have been a thousand times worse had ai not managed to keep a few details safe.

 

sinkinghelp

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