Bh in the paper

[JOHNINYORK]

In todays Daily Mail,an article regarding BH.Quite interesting reading,not very good for them.

 

http://www.dailymail.co.uk/news/article-2466755/Buy-youll-really-pay-later-The-tick-chain-stores-making-millions-selling-3-400-TVs-Britains-poorest-families--eyewatering-rates.html

 

Regards,John.

[CraigMcK]

I agree it's not a good article for them.

But the scenario used is typical.

 

If you are unfortunate enough to be unemployed, why go out and buy a 50" tv or play station.

They are hardly essential.

Sadly that is the world many live in.

They want the best of everything and BH offers it too them, they know the costs involved, but still go ahead.

 

If people were to save up and buy it in cash from a more reputable store, BH would not be in business,

and if you can't afford to save the money, they you certainly can't afford the BH option.

 

So while I have some sympathy for people who see the full BH experience,

there are other ways,

they may not be as instant,

but you don't get the bank coming round to say you did not put this weeks savings into your account!

[citizenB]

 

‘Our all-inclusive cash price includes BrightHouse’s unique service proposition — that means delivery and installation; repair and replacement; home move service; and accidental damage, fire and theft cover, giving our customers complete peace of mind.

 

 

‘We regularly carry out research with our customers and levels of customer satisfaction are consistently high, and that’s why so many of them choose to shop with us again, and why the business has continued to grow, with 287 stores around the UK.’

 

 

Read more: http://www.dailymail.co.uk/news/article-2466755/Buy-youll-really-pay-later-The-tick-chain-stores-making-millions-selling-3-400-TVs-Britains-poorest-families--eyewatering-rates.html#ixzz2i9baKSsD

Follow us: @MailOnline on Twitter | DailyMail on Facebook

 

This is very hard to swallow. Their previous insurance packages were forced on customers - once it was pointed out to consumers that they did NOT have pay this, they restructured the prices of their products to include the same packages.

 

They previously claimed that if a customer could prove they had Home Insurance then they weren't obliged to take out the cover (which they weren't obliged to anyway). Now this is all inclusive, with no apparent reduction for those who might have their own Home Insurance ??

[Conniff]

Yes the company rips off people and yes they use underhand practices and yes they charge extortionate interest, but I don't really see anyone has a right to complain when they go into the store and buy something.

 

 

As said by Craig, live within your means, if you don't have the income to buy luxury goods then don't or stop moaning about the prices.

[citizenB]

Whilst I agree with you regarding "luxury" items, coniff.. a lot of the time these are NOT luxury items.. having a washing machine at home is far cheaper than dragging a family load down to the Laundromat every day. Freezer/Fridge could almost be considered a necessity today.

 

Once trapped in this type of purchase, there is usually no way out unless the consumer has a boost to their income.

 

The point is.. these BH items are already grossly over inflated in price in the first instance - on top of that there are the "optional" insurances !!

[sillygirl1]

As for the commenter who said that people need to think responsibly, sadly some of the people who end up in the clutches of Brighthouse have not learnt to think, and they are the more vulnerable ones keeping the store alive.

 

Whilst I am unemployed my 42 inch tv cost £329.00 from a high street store when I was working, my PS3 came to me when a nephew changed to an Xbox and I don't have Sky TV.

 

My Playstation IS essential when there is nothing on tv, I store music on it, and audio books, and use it instead of a DVD player (it is blu-ray but I can't afford blu-ray discs).

[marcus6]

I'm sorry but what you have said is hard to take! coming from member of the site team on CAG,

 

i was working at the time i got my first item and i worked for myself,

i was on good money each week, and i all ever got was 1 item at a time,

unless it was Xmas then it would be 2 items at most,

or if the FF or WM packed up then as my WM did around june time!

so i went and got one,

 

its all right saying save up!

you could say the same about anthing in life that you want to buy,

( well you should have saved up) all the guys on here that are ( complaining) as you put it!

 

it more to do with how BH act once you stop/miss a payment or can no longer pay what you was paying each week as some full out of work.

BH say they help!

what help do they give you?

all they offer is to take 1 or 2 items back untill you can start paying for them,

hows that help if its FF or WM,

 

i think the best way to help is lower the cost of the payment each week and whats not paid just add it on to the back of the aggerment

so it runs for longer! and not only that set a limit for the 1st item,

and then make sure they have so many weeks left before they can buy a new item,

 

BUT NO THAT WOULD BE TO easy, so what do BH do they let everyone stack up there items so they are paying £70/80 aweek or more,

and then BH act like they do and seem to think they are right in the way they act. its time something was done to stop them acting this way.

 

 

Yes the company rips off people and yes they use underhand practices and yes they charge extortionate interest, but I don't really see anyone has a right to complain when they go into the store and buy something.

 

 

As said by Craig, live within your means, if you don't have the income to buy luxury goods then don't or stop moaning about the prices.

Edited October 20, 2013 by marcus6

[Conniff]

My apologies Marcus, that really didn't come over as I meant it to. I didn't intend to say you shouldn't enjoy good things, by beef really was about BH.

[marcus6]

My apologies Marcus, that really didn't come over as I meant it to. I didn't intend to say you shouldn't enjoy good things, by beef really was about BH.

 

Thats ok!

[JOHNINYORK]

With due respect to all parties that have contributed their comments,which I have digested.

 

Maybe we have got to the stage of the HAVES and HAVE NOTS.

 

I can remember when some people got things on HP,(now they call it credit)

,it was their only way of getting things.

Or maybe when one shopped at the corner shop and settled up with them on a Friday,which was pay day.

 

Of course it is sensible to get things by saving up for them,but extra bills come,so goes your savings.

Or in the case of paying for something in installments,the monthly payment goes on a new bill.

 

Are we to pass judgement on someone who through no fault of their own,has not enough money to buy their children a birthday or Christmas present

 

.So the likes of BH is an easy option.

Or maybe,

did anyone of you want a present and your parents could not afford it.

 

You will try and give your children what you could not have

 

.Is it a luxury to have a TV when you are out of work,

it saves staring at the four walls.

 

But some people have to keep up with the Jones and get the latest plasma TV

 

.When the media does an article on a family that is out of work,

why do they highlight all the latest gadgets they have.

They hardly ever show a family where the parents have had to sell things,to put food on the table.

 

They also seem to show the family smoking as well.

Surely,they are entitled to some enjoyment.

 

The likes of BH have cornered the market on the NEVER NEVER payment,

but I do not agree in their sales antics,or after sales neither.

 

Shop cards usually charge 30% interest,what is the rate of interest of BH.

 

I might have opened a can of worms with my comments,who knows.

 

Regards,John.

[Conniff]

Nothing controversial in that John. BH have purposely chosen their niche in the marketplace and are taking full advantage of it knowing that it is a case of buy at rip-off prices with rip-off terms and conditions or go without.

[JOHNINYORK]

First of all,my apologies for my earlier post,I do not know what has happened,it is all over the place.

I do believe that that the likes of BH have a place in the market,but it is the mis leading tricks regarding the insurance etc. that sickens me.Not only are they catering for the not so affluent,they are also prepared to rip them off.

I suppose if a PDL is used wisely,it is cheaper than paying bank charges.Sometime ago,I had a PDL of £100 to cover some direct debits.This cost me £17,if the DD's had been returned,it would have cost me nearly 4 times that amount.

 

Regards,John.

Edited October 21, 2013 by citizenB

[Scorpiondragon]

What has shocked me,was someone i knew is pay £800 for a X-box and sold for £100 at Cash generator due to being broke. And on benefits, so i knew when she wanted money as she was msg me.

[Dottypoppy]

found out a lot 2day reading bout bh, may have to try and look in2 this company more i think !