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    • The address is only a paper address with no actual manned staff address. Police have rang me this morning and taken some more information including the details of the driver who they say they will contact and interview.  They are also putting in a formal request to Shiply to get the couriers driving license and biometric information held on file. IF anyone else has been in the same position with this particular courier, please please let me know and we can perhaps go down the strength in numbers route xx
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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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my Barclaycard charges court claim- *WON + Comp INT**


Noumidia
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Barclay they made me another offer and I have till 18/11/2013 to accept it the offer is made of the original charges + interest However, barclays saying

1) I need to pay income tax on the interest that I have claimed as it's compensation payment. Therefore barclays will deduct 20% from the interest awarded.

2) The settlement sum will also cover any other claims may be said to arise out of the same fact.

 

Can I I deal with the tax myself?

I don't understand what do they mean the second condition?

 

Any hep will be appreciated as I have only few days to make a decision.

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1) PPI payouts are usually formed from three elements.

 

The first two constitute the compensation. They are:

 

A refund of the premiums paid

Interest you have paid on the premium

The third part is additional interest on the compensation at 8% per annum (not compounded, so no interest on interest). It is this part that is taxed.

 

Tax is owed for the tax year you are paid compensation in.

 

Who owes tax?

 

Interest on PPI compensation is treated the same way as savings so all taxpayers who are paid additional interest will owe tax.

 

This is because the idea of compensation is to put you in the place you would have been had you not been mis-sold.

 

Had you not paid out the PPI premiums it is assumed you'd have that cash in the bank. Additional interest is paid as compensation as it is assumed you'd get a return on that money in the bank.

 

Therefore, it is taxed as a savings account would be.

 

However, interest is not always paid on credit card PPI redress. Where it is not paid there is no tax owed.

 

How do I know if I've been paid interest?

 

It should be split out from the compensation on your redress offer letter from your lender.

 

How much tax will I owe?

 

You pay savings tax, and hence PPI tax, depending on what tax band you're in from your earnings.

 

A basic rate taxpayer (who pays 20% tax), for instance, will pay £20 for every £100 in interest.

 

Won't tax be automatically deducted?

 

Some providers deduct basic rate tax at source but you'll need to check, as if they don't, or if you owe more than they deduct, you'll have to organise a payment yourself (see below for how to pay).

 

Of the major banks, only RBS and Natwest deduct tax. Barclays (including Barclaycard), Halifax, HSBC, Lloyds TSB and Santander do not deduct tax.

 

If tax is deducted at 20%, higher and top rate payers will need to make a top-up payment.

 

What if I got a refund years ago?

 

You must declare any tax paid within the last six tax years, says HM Revenue & Customs (HMRC).

 

Many PPI reclaims will go back to 2006, while the bandwagon picked up momentum in 2007 when we launched our PPI reclaiming campaign, so most will owe tax as the majority of payouts happened over the past six years.

 

How do I pay tax owed?

 

If you owe money and you are an employee, let HMRC know by contacting your tax office or call its income tax helpline on 0845 300 0627.

 

It can then readjust your tax code, which lowers your personal tax-free allowance, so the additional cash can be collected via your wage packet.

 

If you fill out a self assessment form, you must declare any interest as savings interest on that form and pay money owed as part of your overall tax bill.

 

If you cannot afford to pay, contact HMRC as it can give you more time in exceptional circumstances.

 

 

2) Simply means that the settlement is in F&FS no further claims can come from this matter.

 

Regards

 

Andy

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Thanks Andyorch for the detailed explanation, by the way my claim is to do with credit card charges no PPI .I do understand that same rules are applied when it come to the tax. At the moment, I am unemployed it is possible to claim the deducted tax back or tell

barclaycard not to deduct the tax and i will take full responsibility regarding the tax issue.

2) I do have another barclaycard (visa) with a lot of charges over the years, does it means I am not allowed to file a claim?according to their second condition (see #52).

3) They also mentioned, barclaycard bought back the debt from Lowell group . Therefore they will deduct an £xxx from the settlement. My question do I need to see the evidence of their purchase as I have seen a case in this site one of the member had a similar case, BC deduct an amount from the settlement money and when he checked his credit file he found that the debts was reported by DC as not settled.

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If you dont pay taxt then tell them that ...as I stated above they dont deal with tax deduction...bit of a porky there.

 

If you have a further claim...under a different card/account number ...then no the above is nothing to do with that only this account number.

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Just sign the agreement offer and cover letter that you will submit the N279 (you are the claimant) on receipt of their payment.

We could do with some help from you.

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Ok, Andyorch thanks for your help. I will email barclay litigation department and state my condition of the offer:

 

1) I am not a tax payer and if the deduct the tax from the compentiation,they need to send me a tax certificate of payment.

2) The payment shoul be made as cheque and not in the barclaycard A/C.

3) Wipe out any data on my credit file relating to barclaycard debt.

4) Not*to set off the £xxx in respect of an account which you sold to a third party (lowell). The amount you repay to me will be used to clear debts owed to creditors on a pro-rata basis at my discretion.

 

My point is they sold my A/c to DC for a fraction of the value of the original debt and set off in account book as bad debt for tax purposes. Now they are saying the brought it back and the wanted to set it off against the settlement.

 

"The authority for my views is the case of Edlington Properties v. Fenner & Co. Ltd [2005] EWHC 2158 (QB) which affirms this position that the assignor has no right of set-off to a third party (assignee) for a damages claim brought against it post-assignment, as any equitable set-off in this regard is personal in nature and the debt sold is not transferred subject to it."

Any comment or I am pushing my luck?

Edited by Noumidia
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Ok, Andyorch thanks for your help. I will email barclay litigation department and state my condition of the offer:

 

1) I am not a tax payer and if the deduct the tax from the compentiation,they need to send me a tax certificate of payment.

2) The payment shoul be made as cheque and not in the barclaycard A/C.

3) Wipe out any data on my credit file relating to barclaycard debt.

4) Not*to set off the £xxx in respect of an account which you sold to a third party (lowell). The amount you repay to me will be used to clear debts owed to creditors on a pro-rata basis at my discretion.

 

My point is they sold my A/c to DC for a fraction of the value of the original debt and set off in account book as bad debt for tax purposes. Now they are saying the brought it back and the wanted to set it off against the settlement.*

 

"The authority for my views is the case of Edlington Properties v. Fenner & Co. Ltd [2005] EWHC 2158 (QB) which affirms this position that the assignor has no right of set-off to a third party (assignee) for a damages claim brought against it post-assignment, as any equitable set-off in this regard is personal in nature and the debt sold is not transferred subject to it."

Any comment or I am pushing my luck?

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3 will happen if no balance remains after settlement.

We could do with some help from you.

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Then dont include it.

We could do with some help from you.

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  • 4 months later...
Hi

I just would like to thanks all CAG members who helped with this claim.The barclays credit card payed all my charges with compound interest, their terms was to keep the detail of settlment confidential.

 

Thanks for updating best you can, Noumidia - a lot of the banks are including confidentiality clauses now. :(

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Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

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2: Does your Bank play fair - You can force your Bank to play Fair with you

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Well done Noumidia

 

Delighted that this has been resolved to your satisfaction.

 

Regards

 

Andy

We could do with some help from you.

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  • dx100uk changed the title to my Barclaycard charges court claim- *WON + Comp INT**
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