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    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
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Caught shoplifting from Primark - RLP letter


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just says as I have ignored the matter can be passed on to the police etc etc.

 

Hmm! Doesn't say 'will' does it. I think it's another bluff

 

I think the one liner tells them that you won't take their 'bovine excrement'. I would send it

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It can, but the police wont be interested in hearing from RLP. If the shop wanted to prosecute, THEY would have done it. IMHO theyre using the police as a threat to try and force you into paying.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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You can just imagine it, can't you:

 

Operator: Hello, Loamshire Police, what's your emergency?

 

Jackie: I want to report a crime; someone stole some false eyelashes from Primark, and were caught by security.

 

Operator: OK, when did this happen?

 

Jackie: A few weeks ago.

 

Operator: so why didn't you report it at the time?

 

Jackie: Because I've been trying to get money from the perpetrators.

 

Operator: What, for Primark?

 

Jackie: No, silly, for me. But they won't pay, despite all my threats, and Primark don't take anyone to court because they know, after the last case I was involved with, that they'll lose.

 

Operator: So why should the police get involved now?

 

Jackie: Because I think I'm really important, and how dare these people not give me money when I demand it, and how dare they look at websites that keep showing how utterly inept and impotent I am. Look here, I once had an ACPO letterhead on my website - they might have forced me to take it down because it was misleading, but that doesn't mean I can't threaten people with the police. I did that with those awful CAG people, you know. I told people they were being investigated by the CID, and I spent loads of money on getting some solicitors to send some big-timing letters to them. Just because a judge decided my claims have a shaky legal basis is no reason for people not to send me money, even when the amounts are made up from my silly matrix, and I've sent them long letters about Magna Carta and everything, is no reason why the police shouldn't do what I say. If people would just realise how important I am, and did what I tell them, we'd all be better off. Well, I'd be better off, which is what this is all about. So, are you going to send the Sweeney round about these eyelashes, or shall I write a long letter to your Chief Constable in green ink?

 

Operator: Would you like me to give you the number of your local mental health service's crisis team?

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I've sent them long letters about Magna Carta

 

I remember that letter! It's things like that, that make you wonder how she gets on in the real world.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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  • 1 month later...
Since youve gone this far already, i would still ignore until something of actual substance turns up, and not one of their increasingly desperate begging letters. When they start to go into multiple pages, stating a lot of pseudo legal nonsense and try and say that CAG and other sites are under investigation by the police, then you know you are at the tail end of their threatograms.

 

 

Hey guys - Just a quick update (I plan to update until this is resolved, so other people can see the outcome)

 

I continued to ignore their letters, as did my friend - and they stopped coming for a while until I received this letter about 3 days ago.

 

It's too long to write so I thought I'd take a picture on my phone of both pages and you can have a read.

 

1) http://i.imgur.com/cR48sfY.jpg

2) http://i.imgur.com/rwidLLL.jpg

 

I know their letters are a load of ****, but if the last bit of "will be passed to a specialist company which recovers debts and undisputed claims for damages" Well, I don't really want that.

 

Any advice guys?

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She means she knows she cant get anything from you so she is threatening a DCA. Remember, there is no debt, so the DCA can be told in plain english where to go :) There certainly arent any damages to her company, so she's full of crap on that front.

 

Carry on ignoring. You are getting close to the end.

 

P.s. That letter is sadly one of her standard form letters where she tried to bully and scare you one last time before she gives up. It gets sent to everyone who doesnt pay.

Edited by renegadeimp

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Would you not consider sending the one liner thing, or would that just set me back a few steps?

 

So I should expect a red inked letter from the DCA soon, right? I have never replied to RLP's letters - would I reply to the DCA letter?

 

Thanks renegadeimp - You've been a great help!

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Dont send ANYTHING. She knows that you have been given good advice, thats why she sent the letter. As you can see, she even mentions CAG, so we know she's running scared, as she knows that ANY legal claim can be very easily defended now you have found cag. It reeks of desperation from her.

 

They only letter you need to send is to the DCA, if and when they contact you. If that happens, come right back here and we can tell you what to say.

 

If you are still worried, read this thread from a third party point of view, you will soon understand what we are saying.

 

 

Edit: To RLP's 'Boss', Better luck with your next victim. You arent getting money from this one ;)

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Laughable :lol:

 

Co-defendant? In what action precisely? and RLP are instructed to recover the amount claimed by their client? I doubt very much whether the client is actually party to anything after the event, and it is RLP who set the matrix for the amount to be claimed, not the store - that is WHY it cannot be a GENUINE pre-estimate of loss, as those losses would be variable and not a one-size fits all cost.

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Dont send ANYTHING. She knows that you have been given good advice, thats why she sent the letter. As you can see, she even mentions CAG, so we know she's running scared, as she knows that ANY legal claim can be very easily defended now you have found cag. It reeks of desperation from her.

 

They only letter you need to send is to the DCA, if and when they contact you. If that happens, come right back here and we can tell you what to say.

 

If you are still worried, read this thread from a third party point of view, you will soon understand what we are saying.

 

Edit: To RLP's 'Boss', Better luck with your next victim. You arent getting money from this one ;)

 

Ok! Will do.

 

Thanks for the reassurance - I'll come back when I receive the DCA letter.

 

P.s. I think my friend did reply with a letter to RLP, even after I told her not to. I'm not sure what it said - I think something about bringing the attention to RLP that the woman who taken us to the back room said the fine would be no more than £20 or something. I hope this doesn't change anything..

Edited by Itsryanzc
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Just ignore them. RLp are the shadiest company you can possibly meet. As youve seen, they will do and say ANYTHING to get money from you.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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  • 4 weeks later...
Thanks for updating it, I am doing the same to mine for the same reasons! I am a few RLP 'stages' behind you so it's good to know what is coming.

 

Misery

 

Well, haven't received another letter since.... It's been almost a month and the letter did say something like "if you don't reply within 14 days..."

 

Hope everything goes ok for you Misery1! I will keep it updated.

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I doubt whether you will hear anymore, thanks for posting the letters, it gives us a laugh and shows the depths of despertion RLP will sink to.

 

They must employ a lot of staff who spend all day viewing this site, one must ask, why ?, its certainly not the actions of a reputable or professional company, I can only conclude that they do it to try and give themselves an advantage by snooping on advice given out by this site, they always mention that our advice is not to be trusted and that profesional advice should be sought, firstly they do not know whether contributors here are qualified or not, secondly our advice is the same as has been given out by professional at CAB and qualified solicitors such as Hodson and Townsend who represented the defendants in the Oxford case, see here > http://www.farrarsbuilding.co.uk/members.php.

 

The mention of Acpo in the letter is misleading, note they use the term 'initially', that is because they do not presently agree with RLP's approach. There is also no legal binding to use the CPR process and RLP IMO mis-use it, it is to settle genuine claims before court action and as RLP appear to be very reluctant to puruse court action it is pointless.

 

I for one, would disagree that the 'internet is not a subsitute for relaible legal information, on the contary it has enabled LiP's access to legal information that previously would of been expensive for them to obtain, I myself have represented myself in a variety of civil court cases and have been very successfully even when up against solicitors and counsel.

 

Anyway, good luck, no doubt we will hear more of Jackie and co. in 2014, although hopefulyy their revenue stream is drying up :)

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I'd love to see the so called 'communication' evidence that RLP has with their clients, the fantasy world of RLP.

 

Hey guys - Just a quick update (I plan to update until this is resolved, so other people can see the outcome)

 

I continued to ignore their letters, as did my friend - and they stopped coming for a while until I received this letter about 3 days ago.

 

It's too long to write so I thought I'd take a picture on my phone of both pages and you can have a read.

 

1) http://i.imgur.com/cR48sfY.jpg

2) http://i.imgur.com/rwidLLL.jpg

 

I know their letters are a load of ****, but if the last bit of "will be passed to a specialist company which recovers debts and undisputed claims for damages" Well, I don't really want that.

 

Any advice guys?

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Wonder if a sar would work. After all the communication would be relevant as its about you and your 'case'

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Wonder if a sar would work. After all the communication would be relevant as its about you and your 'case'

 

Who would too SAR go to as a matter of interest, would RLP be the data controller or just the handler ?

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Wonder if a sar would work. After all the communication would be relevant as its about you and your 'case'

 

Save your money. No point in providing even £10 to line the pockets of this outfit. IF there is any relevant "communications", these would come to light IF it ever went to court - This would be highly unlikely to happen in any event.

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Save your money. No point in providing even £10 to line the pockets of this outfit. IF there is any relevant "communications", these would come to light IF it ever went to court - This would be highly unlikely to happen in any event.

 

It was rhetorical, but it would be VERY interesting to see what info RLP actually hold. Remember, they are obliged to provide ALL info that they hold related to you, They cant claim some of it is business sensitive as they dont actually own any legal status towards you or any alleged debt.

 

As for them releasing info IF it went to court. Nope. The owner of RLP would rather keep it secret and lose the case, knowing she would potentially win others. However, with the very public court case last year in oxford, she is very very reluctant to step foot anywhere near a court. However, she still tried to say the judge was wrong in his judgement and made up a hell of a lot of excuses.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Who would too SAR go to as a matter of interest, would RLP be the data controller or just the handler ?

 

I ask the question because I seem to remember this happening before, if memory serves me right they claimed to be a data handler rather than the controller and as such not confined by section 7, I cannot remember however how the situation was resolved.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Hey - I got another letter. I think I spoke a little bit too soon!

 

Few questions first though.

 

1. What's a SAR - Would getting one of these benefit me?

 

Here is a picture of the new letter:

 

http://imgur.com/TjDVQbs

 

So basically in 21 days it's getting transferred to one of these "debt collectors" right?

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If they threaten a DCA

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Hey - I got another letter. I think I spoke a little bit too soon!

 

Few questions first though.

 

1. What's a SAR - Would getting one of these benefit me?

 

Here is a picture of the new letter:

 

http://imgur.com/TjDVQbs

 

So basically in 21 days it's getting transferred to one of these "debt collectors" right?

 

File it in the appropriate receptacle.......the bin!

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File it in the appropriate receptacle.......the bin!

 

No! Don't bin it. Frame all the letters and place in a prominent position around your home. That way you have something to smile about daily :lol:

If you are asked to deal with any matter via private message, PLEASE report it.

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