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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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TV License fines....BBC responsible for over 10% of all criminal prosecutions in Magistrates Courts


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Why do you think HM Governments have successively removed our right to bear arms, as enshrined in the US Constitution? It is to prevent an armed uprising when they go too far.

 

 

I see what you're saying but if you consider that if they go too far (they're not far off IMHO) that laws will go out the window and whatever arms can be found will be brought to bear. That said i seriously doubt a 12-bore in a novices hands could out-shoot an M16, GPMG or similar in the hands of a fully trained soldier, not that we have many of those left now, thanks to successive governments!

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To ensure that this thread does not go "off topic" I will find my initial thread about to proposed Part 6 (Third Party Goods) and queries can get posted on there.

 

Given the significance of Part 6 I will send a message to the site team to see whether they will be interested in incorporating my recent article about this provision into a Newsletter.

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To ensure that this thread does not go "off topic" I will find my initial thread about to proposed Part 6 (Third Party Goods) and queries can get posted on there.

 

Given the significance of Part 6 I will send a message to the site team to see whether they will be interested in incorporating my recent article about this provision into a Newsletter.

Yes please do, site team should allow you incorporate this into a newsletter, it is a fundamental shift away from natural justice, and a licence for bailiffs to seize and sell a car without any check and balance, and an innocent lose out, as the debt is satisfied due to bailiff selling third party cars, would they then go after the debtor for more fees, or will the court be satisfied that as an innocent has lost their car due to inability to afford the interpleader, and as Marstondales have sold it, the fine is now paid?

 

We cannot afford to let this one rest between now and April. I feel a campaign coming on.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Can you send it to either me or Michael Browne, please TT.. we are always interested in articles for our newsletter :)

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Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I will send you the entire article to read so that you can see the "arguments" that I have raised about the problems that WILL occur if Part 6 goes ahead as it is planned. I can then edit the article down to suit.

 

Will arrange in the morning.

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Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I will send you the entire article to read so that you can see the "arguments" that I have raised about the problems that WILL occur if Part 6 goes ahead as it is planned. I can then edit the article down to suit.

 

Will arrange in the morning.

 

I feel confident that site team will be both amazed and extremely concerned as we are when they see the absolute breadth of the muppetry contained in Part 6 TCGA, and the potential for widespread abuse by bailiffs before something is done about it. There will as WD mentions not a car safe in the uk from bailiffs with a resultant crash in secondhand car prices as Marstondales, Jacobs, JBW, Collectica, Equita, Ross 'n Robbers, Busted & Stupor and the rest all go beserk with seizures.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Crapita will carry on regardless, odds on he gets more threatOgrams so business as usual :mad2:

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Yes, well done Mr Troy.

 

Very interesting that they didn't let it get to court, hopefully more people will follow suit.

Edited by citizenB

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 3 months later...

I know this is an old thread, but some serious TVL shenanigans are highlighted here again :

 

http://tv-licensing.blogspot.co.uk/

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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One thing to bear in mind is that while TV License evasion is classed as criminal, and Capita use these self employed chancers, people taken in by all the guff spouted by Capitas/TVL and a misconception that they somehow have a status above any other door knocker in the puplic eye; innocent people who either don't own a TV or who don't need a licence for their type of use will be conned into confessing all to the salesperson and end up with a bailiff at the door, as per this thread:

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?416019-TV-License-and-Collectia

 

Expect the BBC and Capita to try to lobby for OWNERSHIP of any device capable of displaying any video live or pre-recorded to require the license, as they are whinging about the loads of legal evaders, NOT watching broadcast TV just streaming Netflix, or YouTube, a misnomer if ever there was one, as if a license is not needed what the hell are they evading? Oh yes of course, they are neglecting to volunteer to swell Capita/BBC coffers for something they don't need.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Bear in mind a bailiff is a very rare event.

 

It only happens after you have been convicted, and continually refused to pay the fine.

 

Even then, there is another option, available to the Magistrates.

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Just came across this thread and thought I would share my recent experience with the tv licence people. We moved into a flat previously occupied by my other halfs dad. Obviously when you just move money is tight so we thought we would just wait for a letter telling us we needed a licence then phone and get one. We got no warning letters, only a final reminder type thing but as we were skint at the time i thought we would get a licence the following week when we could maybe afford to start making the payments.

 

Low and behold while im at work a few days later two big blokes turn up at the door, and pretty much barge their way into my house and start writing down all these details about my tv etc. Indecently my partner was watching netflix at the time and they told him he had to turn it off to show them that the tv was able to receive normal tv. he has learning disabilities and doesnt do confrontation at the best of times so he turned the tv on. he was bullied and told he would be fined 1000 pounds if he didnt set up a direct debit right then and there, he told them time and time again that he has learning disabilities and does not deal with anything financial, they would have to speak to me. They said to him 'you had better get her here then' and obviously he could not do this because i was at work in the hospital, not like i can just leave so they tried to bully him some more telling him all about this fine he would get and how we would get taken to court and get a criminal record which he knows could affect my career so he started panicking. Eventually he managed to convince them that he was unable to set up a direct debit as he does not have a bank account to set one up with, they actually asked him if he had my bank details would you believe! so they reluctantly left us with a swipe card.

 

I called to complain and to be fair the person I spoke to was lovely and made sure he noted all the details of my complaint as by the time i was home the complaint person was no longer in the office (apparently there is only one complaint person). Surprisingly I did receive a callback from the complaints guy who again was very nice and noted my complaint and promised it would be dealt with within a certain amount of time (a few weeks i think cant really remember), I received a letter telling me my complaint was being investigated and thought that was fine.

 

A few weeks later i got a letter from complaints people saying that they had interviewed the officer and he denied anything and basically they were taking his word over mine. Fuming I called again and eventually got through to a complaints person again, who said it would be out of character for the officer to act that way and there had never been any complaints before. I had a massive argument with this woman who had the cheek to try and tell me about the law, to which i replied 'if you want to talk about the law, lets talk about the law of tresspass' She said my partner gave no indication that he was not 'an appropriate person to be interviewed' I pointed out that he had told the officer several times about his learning disabilities and she said their officers are trained to spot people who are 'not appropriate to be interviewed' I asked how exactly this was and she said well your partner was able to answer the door and confirmed his name and address! I told her most five year olds are probably capable of this and asked if they would be fined 1000 pounds for not having a tv licence. She told me if i had a problem to go to my MP, suits me the office is just around the corner from my house i said and hung up.

 

Sorry for the rant, I am just fuming with what happened and the response I have had to my complaint.

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Sadly this is not uncommon with TVL of late. I am disgusted that these plonkers are so nasty, TVL like bailiffs are out of control, sadly displaying the result of being run by Crapita whose bailiffs Equita and Ross 'n Robbers are not exactly ethical either. A nightclub bouncer would be dealt with far more harshly if they acted like bailiffs and some TVL goons

 

Where I live we often get callers for correct number wrong street. Next TVL goon for the other address will be faced with a pro video camcorder in their face and the offer of an interview under caution, if they don't leave. and he starts on about license he will be told curtly Don't you know it's all in the database so go check it! If he doesn't leave the cat will probably attack him as this cat hates strangers.

 

A written complaint to TVL and the MP, but bear in mind TVL will most likely issue a summons at the last minute say in 5 months time.

 

Your experience is another reason for abolishing this soooo 20th Century imposition.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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kirstyo

 

I am so pleased that you have shared your appalling experience with the forum. As you will have seen this thread has received over 12,000 viewers and your post is a further warning of the dangers of allowing a TV Licence inspector into your property.

 

I would really urge you to take a copy of your complaint to your local MP because only recently a discussion took place in the House of Commons on the subject of "decriminalising " TV licence evasion.

 

The more complaints that are made to MP's the better.

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Question: Is there any legal requirement to inform the TVL if you no longer use a TV ?

 

I have three here:

 

  1. An old 625 line B&W portable.
  2. A 19" LCD/DVD combo that was purchased purely for use as a computer monitor (has never been tuned in or connected to an aerial).
  3. A 32" LCD connected to a DVD player and occasionally, a computer. Has been disconnected from an aerial and been "untuned".

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Question: Is there any legal requirement to inform the TVL if you no longer use a TV ?

 

I have three here:

 

 

  1. An old 625 line B&W portable.
  2. A 19" LCD/DVD combo that was purchased purely for use as a computer monitor (has never been tuned in or connected to an aerial).
  3. A 32" LCD connected to a DVD player and occasionally, a computer. Has been disconnected from an aerial and been "untuned".

There is no legal compulsion, HOWEVER you will receive an endless and ever more threatening series of threatOgrams saying what will happen when the goon stitches you up on the doorstep and prosecutes you on your own admissions, for the TV you don't need a license for. Oned of them helpfully (not) states what is going to happen to Mr Legal Occupier when he/She attends court, and says you can take the threatOgram into court with you for information. All very nasty and if TVL were a DCA they would be closed down for the tactics they use. Are any of your TV's digital tuner, or would they need a Freeview box to display a channel? If so you don't need a license. In any event your usage would not anyway.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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The Brtish psyche ,

Please excuse this slightly off subject message . I have mentioned this somewhere on a post before . Why do people engage in conversation and even invite strangers into their homes ?

We wont tell a well meaning Jehovas witness politely where to go , we stand there for a few minutes . trying to pluck up the courage to tell them no thanks . Back to the point my ex downstairs neighbour works in my local Trashcos . I see her occasionally and she beckoned me over one day and said that a man came round looking for me ( a door stepper ) He asked her loads of questions , did I live there ect which she happily gave answers . The million dollar question she couldn 't answer where exactly had I moved to . I said to her did he say who he worked for did he show any id ect. she said no but the reason she confessed to him is he had a clipboard and sounded official !! Rant over

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Only numbers 2 & 3 are capable of receiving digital TV broadcasts IF they are tuned in. No freeview boxes or sky/virgin set-top boxes on the premises. No software installed on any computer to watch live streamed video. No means of recording any broadcast TV signals... Is there anything worth watching anyways....

 

Doorstep callers have the option of having their ID card cut up if I can not verify them, and always get told to f*** off in no uncertain terms unless they are friends, family, making a delivery, or have an appointment. ThreatOgrams get treated with the contempt they deserve and rarely elicit a response. Unsolicited phone calls are answered in a variety of ways, ranging from a demand for their credit details to a blunt F.O.

 

We wont tell a well meaning Jehovas witness politely where to go , we stand there for a few minutes . trying to pluck up the courage to tell them no thanks.

Don't even get me started on religious sects :mad2:

The last one that rang the doorbell and woke me up got a flea in his ear about "damned christians coming round here plagiarising our ancient pagan rituals, be on your way before I set Cerberus on you."

 

(apologies to practising Christians)

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No... you can't eat my brain just yet. I need it a little while longer.
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The Brtish psyche ,

Please excuse this slightly off subject message . I have mentioned this somewhere on a post before . Why do people engage in conversation and even invite strangers into their homes ?

We wont tell a well meaning Jehovas witness politely where to go , we stand there for a few minutes . trying to pluck up the courage to tell them no thanks . Back to the point my ex downstairs neighbour works in my local Trashcos . I see her occasionally and she beckoned me over one day and said that a man came round looking for me ( a door stepper ) He asked her loads of questions , did I live there ect which she happily gave answers . The million dollar question she couldn 't answer where exactly had I moved to . I said to her did he say who he worked for did he show any id ect. she said no but the reason she confessed to him is he had a clipboard and sounded official !! Rant over

 

Anyone showing up at my door with a clipboard gets a camcorder pointed at them. Many just leg i after that. One said "stop you don't have my permission to film me" I said tough I didn't ask you to call, I have the right to film what I want on my property and that includes you, and I now hereby revoke any implied right of access now and in the future so begone trespasser. Usually works with double glazing salesman and their ilk. I don't do it to Jehovas though I quite enjoy a theological argument with a cultist.

 

A TVL goon said he would return with a search warrant, I said so when you return with the warrant and the police I will show the police the TV license, and you will look a dick.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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