Desperately need Help. Payday loan problem.

[Unicornsrus]

I finally started to break the payday loan cycle. Opened a new account and changed details with work, tax credits etc. problem is my manager has just told me that she was too late to change my bank details for my pay dispite giving her them 2weeks before payday. So now I'm in a mess. I'm due to have 2 loans come out on Tuesday which will take all of my wages. Rent council tax elec will not get paid. Bank has told me they can't cancel a CPA. Even if they could its a bank holiday on Monday so it's not a working day. Please help. I've no idea what I'm going to do. Changed my phone number for online banking and now I can't transfer money from my account to the new account for 5 days so i can't even transfer it early morning. And I've registered for telephone banking but they say i need a security number to do that which will be sent in the post and I won't get it Until around next Thursday. My pay goes in on Tuesday.

Edited May 26, 2013 by Unicornsrus

[maroondevo52]

Thread moved to PayDayLoans Forum.

 

When does your rent, council tax and electric come out, can't you pay in funds at the Branch on Tuesday.

Regarding the Bank telling you they can't cancel a CPA, this is not the case..............

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?336569-How-to-remove-a-lender-s-continuous-payment-authority(2-Viewing)-nbsp

Edited May 26, 2013 by maroondevo52

[Unicornsrus]

Thread moved to PayDayLoans Forum.

 

Thanks maroondevo52.

[Unicornsrus]

In short i have no money. Mays tax credits are gone to food and childminder. Just had a near hour long argument with bank and they are having none of it. Also saying if i say my card is lost they can still take the money.

[maroondevo52]

The only thing I could suggest would be to get in touch with all those you are not going to be able to pay and explain you cannot make any payments at the moment.

Did you have a look at the link I posted #2.

[Unicornsrus]

Good news. i phoned the bank again and explained my situation only to be transfered to a very helpful chap who immediately said that he can cancel both cpas on the account. he explained that not all staff had been trained on it yet.Done it while I was on the phone, and has put a note on my account. Sent emails off to both companies that I withdraw the authorisation to take money out of my account. Bank says that if they do take money it will be refunded after midnight the day they take the money as they will watch the account now. Don't quite understand how they allow them to take the money in the first place if its cancelled though. Took his name for reference but he did assure me that they were definitely cancelled. Only problem is what if they keep trying to take it.? Will transfer it as soon as online banking phone number up and running. If my money doesn't get refunded then i will scream blue murder. I await the outcome on Tuesday.

[maroondevo52]

Good stuff, let us know how you get on.

[renegadeimp]

Hope you got that confirmed in writing, just in case something happens down the road.

[Unicornsrus]

Nothing else will be paid into this account from next month and I will only pay by standing order , once it is all paid i will close that account. Bank of scotland dont allow payments to be taken if it takes you into an unauthorised overdraft. They just decline the payment which is what's happened today, wonga have sent me a email saying they have been unable to collect full amount, so the bank definitely are not going to give them it. Renegade I have asked for it in writing but the guy asked me 3 questions or said 3 statements regarding credit ref and I still owe the debt etc. so I'm hoping it will all be fine. Despite sending messages to both companies i have had 4 phone calls and 2 emails. I have requested that they contact me only by email or letter so I've got a paper trail. All my money has been taken out of the bank this morning so will leave it a few hours before i phone bos regarding refund. If its cancelled it should be cancelled. What a stupid way to do things. They said they will automatically refund the money but I will just keep an eye on it. Is there anything else i should be doing right now or should I just keep sending the same emails to each company. They are quick enough to offer a new loan but are not acknowledging the emails I've sent.

[renegadeimp]

They havent cancelled it. WHat they have done is placed a marker on it, so if it gets taken, it will be investigated and refunded. They are breaking the law.

[mindy1]

Can I ask how long it took to set up a repayment plan with QQ and how do you make payments?

[Unicornsrus]

Can I ask how long it took to set up a repayment plan with QQ and how do you make payments?

 

I haven't set them up yet as they are still ignoring me. But I'm not budging, I know what I can afford and that's what they're getting. Wonga have cleared my account so I'm waiting on my bank to refund the money. Then il clear my bank account and they will have to play ball. Will let know how I get on though. I take it your in a similar boat as me?

[Unicornsrus]

And quick quid have taken 220 but can't get anymore.

[mindy1]

Yes Im in the same boat as you. I cancelled my card and CPA with the bank and all PDL companies. I told them if they take payment I will make a complaint. I have set up repayment plan with Wonga and made the first payment last week. I received an email stating they have received it and they informed me how many more payments I have to make. I have set up a repayment plan with 4 of the 9 companies. It was ridiculous as I was taking more loans out just to cover roll over fees. It comes to the point when you just cant do it anymore. I expect QQ with go to a debt collection agency as they say they have no bank account.

[Unicornsrus]

Yes Im in the same boat as you. I cancelled my card and CPA with the bank and all PDL companies. I told them if they take payment I will make a complaint. I have set up repayment plan with Wonga and made the first payment last week. I received an email stating they have received it and they informed me how many more payments I have to make. I have set up a repayment plan with 4 of the 9 companies. It was ridiculous as I was taking more loans out just to cover roll over fees. It comes to the point when you just cant do it anymore. I expect QQ with go to a debt collection agency as they say they have no bank account.

Do you pay wonga by standing order? I've pretty much done the same as you rolling over but I'm fed up paying all the interest. Still no replies from wonga or quick quid. Will probably hear when I get the money refunded though. If quick quid have no bank account then how do they run. Seems like a way to try to get your bank details from you.

[renegadeimp]

QQ do have a bank account.

[Unicornsrus]

QQ do have a bank account.

 

So I called the bank today and they're saying that my request to cancels all CPA's is in a queue with card disputes, and because I phoned them on a bank holiday weekend the CPA's that have been taken will not be refunded. I was told on Sunday that my cancellation date was Sunday and all payments would be refunded immediately. Then she said that i had to phone both companies and request that they fax a letter to the bank telling them i could have the money back? I said I wouldn't phone them as they can say anything and they want their money regardless to which she replied, what were the circumstances that you took out these loans! You can't benefit from a loan and then expect the bank to sort out your problems. Bank are now saying it will take 2-8 days for the payment to show on my account and even then it's unlikely I'll get any where. What now.?

[renegadeimp]

Name and shame your bank. They are completely wrong. The regulation/law is VERY clear.

[mindy1]

I paid Wonga last week straight into their bank account. As for QQ they also told me that they did not have a bank account. However I found a post where someone had said they paid it into a QQ bank account. The details are:

Cash Euronet Uk

sort code: 20-19-90

Acc no: 03759830

 

I have emailed them asking as to whether this is their bank account. I am waiting for confirmation. I have kept the email just in case they don't get back to me. If they add any charges at least I can say that I made every effort to pay them back. I have not heard from them today. They sent me a repayment plan over 2 months. I said no I could not afford that. let me know if you hear from them.

[renegadeimp]

No need to wait for them to reply mindy. Just send 1-2p and see if it gets taken off the debt.

[mindy1]

That's a good idea. I'm going to do that. Will have to pay it via my bank. I will do it next week and let you know

[Unicornsrus]

I paid Wonga last week straight into their bank account. As for QQ they also told me that they did not have a bank account. However I found a post where someone had said they paid it into a QQ bank account. The details are:

Cash Euronet Uk

sort code: 20-19-90

Acc no: 03759830

 

I have emailed them asking as to whether this is their bank account. I am waiting for confirmation. I have kept the email just in case they don't get back to me. If they add any charges at least I can say that I made every effort to pay them back. I have not heard from them today. They sent me a repayment plan over 2 months. I said no I could not afford that. let me know if you hear from them.

Mindy1 i will let you know if I hear anything. Let me know if you do, wil you.

[Unicornsrus]

Name and shame your bank. They are completely wrong. The regulation/law is VERY clear.

 

Do you think it's worth putting a formal complaint into bank of scotland. I'm up for a long and lengthy fight with them.

[renegadeimp]

Definitley. I would also inform the OFT as well. Banks are all too fond of breaking the law and getting away with it. They need to be reigned in.

[Unicornsrus]

Definitley. I would also inform the OFT as well. Banks are all too fond of breaking the law and getting away with it. They need to be reigned in.

 

Repayment plan sorted with wonga, just trying to get standing order details.