O/D Facility Cancelled By Halifax - New Application Declined

[alternative-answer]

Halifax have withdrawn my O/D facility and won't renew it, they continue to add a daily O/D fee rendering me further into debt. This does not seem to concern them. I explained that I cannot pay it back which fell on deaf ears. What is the way forward with this ?

[Bazooka Boo]

Ignore them, vote with your feet and open a new account with a different banking group, then have all your wages/funds paid into the new account, if they are so dumb as to pull your OD facility, then start adding charges too it, which your never ever going to be forced to pay, then they are the ones who will lose out.

 

Start their complaints procedure and exhaust it until your satisfied, have a read of BCOBS, this is a weapon they don't like and they will lose.

[alternative-answer]

Thanks for your reply, I understand that ignoring is also considered agreeing? Is an O/D regulated by the consumer credit act and can be defaulted the same as a loan?

[Bazooka Boo]

No two completely separate parts of the CCA, overdrafts have part V exemptions.

 

Start a complaint with them, IN WRITING, don't deal with this over the phone.

 

Whilst you won't, or rather they won't close the account because it is in arrears, forget it, bank somewhere else, AFAIK they cannot bring about any enforcement action on an account that is purely made up of their unlawful charges.

 

How much do you 'physically' owe them? This is all you will ever be forced to pay.

 

Move banks, start the complaints procedure and keep an eye on your credit file.

[alternative-answer]

I've started complaints procedure in writing. The O/D is 2000 and up to its limit.

[Bazooka Boo]

So they deliberately pulled it once you had reached your limit?

 

Now they are calling it an unauthorised overdraft?

 

And they are now, of course, adding all of their unlawful reclaimable fees?

 

They are in the wrong here, and their treatment of a customer is unfair, just out of curiosity, and to prove to others, how long had you been banking with them prior to this?

[alternative-answer]

Yes to the first 3 questions and 16 years to the last.

[Bazooka Boo]

Yes to the first 3 questions and 16 years to the last.

 

Now doesn't that make you glad that you remained a loyal customer for all those years? And what for? To be treated exactly the same as everyone els, a NUMBER!

 

They have absolutely no interest in whether we bank with them for 16 days or 16 years, unless your making them money then you are useless to them.

 

Vote with your feet, stop ALL your money from going into this bank, open a new account with a separate banking group, and ignore their puerile demands for money, until you have exhausted their complaints procedure, then escalated it to the FOS, and exhausted their complaints procedure, and the bank in question either starts acting in a mature manner and reinstates your O/D minus all the fees and charges, until you can pay it off.

 

Don't forget we own a % of this bank as well, and look at how they think they can treat you!

[alternative-answer]

Complaint already registered with them, letters gone off to CEO and customer relations.