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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Thanks for that. I perfer to be paid by cheque, he wants to pay by direct transfer from bank to bank. Am I obliged to acceot his terms or is it his responsibility to make sure payment arrives on time, re the court order ?

 

Direct Debit might be better as you would receive it on the same day each month and you'd know straight away if he defaulted and could then bring further action… TB

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It sounds too complicated and I would like to avoid a mental breakdown..

that seems all that wld be left, if all else has failed, re enforcing a CO. the CO is there because the prior court order/judgment cldnt be enforced by other means.

it wld require from you the court fee for the sale application, plus then the cost of formally selling the house if sale ordered. but then they might object to a sale application, which may result in a hearing...

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An interest paying account ? If I can find one. Lol..

 

 

 

Although TSB and Nationwide have accounts which pay 5% and 3%, you have to pay in a set amount each month so maybe not what you are after if the account is just for his payments.

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I understand the options, however the order is for the defendant to pay as re the order so if I prefer a cheque because for example I may be overdrawn when any amount is transferred on line then I might be hit for charges so at least with a cheque I can present that in my own time..

 

Don't understand this bit, CD…

 

 

TB

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First payment was made by cheque, and there was discussion to possibly pay further payments by electronic transfer but has not yet happened. If payment is not made on time before an alternative method of payment is agreed between the parties, will the defendant still be in default of the court order..

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I thought he wanted to make auto paymnts? Is it because the account details not given to him yet? If payment due he needs to give you a cheque if no tfr made and I believe he would be in default if he fails to do so.

 

I am more then happy to enter into electronic transfer but not set up yet. I had sent him a letter asking him to send me a cheque and also requesting a meet up to discuss. Am I correct in thinking that he needs to get payment to me regardless of the method of payment..

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  • 1 month later...
Latest payment sent by defendant but to my other account and not the one I sent him for the purpose of these payments and doesn't make a lot of sense and is very strange. Any ideas ?..

 

Has he paid the full amount?

Do you incur additional charges / costs because he used the different account?

 

If "yes" to the first and "no" to the second : who cares?

The court certainly wouldn't!

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Hi I am not an expert but the same happened to me. My friend borrowed £3000 of me and said it was until her mother's house was sold. 2 years and long time after her mothers house was sold she still did not pay me back. When I asked her about she said sha has invested the money. Very funny. I took a claim against her with Money claim on Line, can't remember how much it cost me but you add this amount to what they own you anyway. I had no written agreement with her but could show that I have transfered that money to her account. Anyway the bottom line is she has paid me back. Getting all these documents from court did the trick.

 

Hope you can to this in friendly way but if not go for it. Hope this helps.

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  • 2 weeks later...

The defendant has so far paid four instalments, one payment was late and another payment was paid into a wrong account. Is he in default ?. On the other issue the agreement is coming up for review and hopefully an increase in payments. What's my next move regarding this in the absence of ourselves agreeing a mutually agreeable way forward, would I need to apply to the court for an examination of his income ?..

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I think my next move could be to request his current income as he has not confirmed any meet up to discuss the issue further. is there a court form I need to fill in to request his attendance to declare his income under oath if indeed..

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The defendant has so far paid four instalments, one payment was late and another payment was paid into a wrong account. Is he in default ?

 

I think the Court would say no.

 

What does the Court Order say about reviewing the payment amount?

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The judge was aware that I was reasonable and attempts are still on going to arrage a mutualy way forward without the need to return to court, however the defendant is so far appearing to delay any such discussion.The order was for six months paid four weekly, he has paid four instalments so by the time of the six instalment is made, this will be over the six month calendar period..

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  • 2 weeks later...
At what stage can I add the statutory 8% interest ?..

 

Did you ask for it in your claim? Up until date of judgement and thereafter on a daily rate?

Did the court award it in the court's order?

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Interest to one side at the moment, when the current payment arrangement ends which is six months at payments at four weekly intervals could I request the defendant to attend court under oath so his income comes under more strident scrutiny..

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