Nat West joint acc problem ...

[RaeUK]

[Apols, I haven't the foggiest where to ask this. So if it's in the wrong forum please move it. Thank-you. ]

 

A close friend separated from her husband about 7 years ago, give or take. She has asked to be taken off the joint account many times.

On at least three occasions over the passed four years she and her estranged husband have signed whatever form they were asked to and returned it to the branch. On one occasion, at least, this was done in the bank with a member of the banking staff.

The husband has since run up an overdraft of £7k.

Unfortunately, my friend's name remains on the account and NatWest claim not to have any record of any request(s) for her to be taken off it.

There is some concern that the husband may default on the debt and go bankrupt.Where does my friend stand?

Is there anything she can do to protect herself from a debt she had nothing to do with?

What steps could she take to try and prove that Nat West have repeatedly been appraised of the situation

and she has asked to be removed from the account long before any debt was created?

Edited November 27, 2012 by RaeUK

[dx100uk]

complaint to CEO IMHO.

 

dx

[RaeUK]

Ok, many thanks dx. Should she also submit a sar (?) to see if there is any record of her requests to be removed from the account? The last time she used the account was about 5 years ago to deposit £14k as her husbands share from the sale of the former marital home.

[dx100uk]

why not

 

might put the cat in the birdcage

 

i can't see why there would not be some record of the 4 attempts etc

 

dx