Jump to content


  • Tweets

  • Posts

    • 05.05.24 Ever so sorry if I have entered this in the wrong part of this website.   My grandfather is in his 70's and retired.  He asked me to help him find a work pension that he was paying into when he was working. From 1967 - 1982 he worked for a Fabric Dying Company, Celanese, Spondon Derby UK. I have already used the GOV.uk Trace Pension Scheme. It listed a few pension companies : Akzo Nobel (CPS) Pension Scheme formerly Courtaulds Pension Scheme.  I do not fully understand how this works but I think this scheme is administer by a company called Willis Tower Watson. We have called this company, got through to the pension department submitted all my grandfather's details (D.O.B. , N.I. no. etc.) but that agent tells that they have no record of my grandfather and ask what is the name of the pension scheme. Here is the problem, his home was burgalled in 2005 and a briefcase which contained his legal documents was stolen. So he does not know who was the Pension Scheme company. I have a this phone number 01332 681 210 for Celanese but it just rings and never gets answered. So I am asking for help if anyone can tell us where we can try next. I am also hoping for a massive long shot that one of them members on this website, worked for or knows someone who worked for British Celanese Spondon Derby and could tell us of any pension company. Thanks for any help.
    • Well I sent them the letter of claim, the only responses so far was a few emails reopening the claims on the parcels where they asked for information such as proof of value (which I get) but other things like photos of the parcels, which I haven't got as I never took photos of them. It's been well over the 14 days since I sent the letter now anyway, so what do you think I should do now?
    • Know it has already been answered, but? Does not explain why JCI has registered a different default date when they get the information from the original creditor, Virgin
    • Since you were stopped at the time there is no requirement for the police give you anything there and then or to send you anything before they have decided how to deal with the offence.  They have three choices: Offer you a course Offer you a fixed penalty (£100 and three points) Prosecute you in court  The only option that has a formal time limit is (3). They must begin court proceedings within six months of the date of the alleged offence. Options (1) and (2) have no time limit but since the only alternative the police have if you decline those offers is (3) they will not usually offer a course beyond three months from the date of the offence and will not usually offer a fixed penalty beyond four months from that date. This is so as to allow time for the driver to accept and comply with their offer and to give them the time to go to option (3) if he declines or ignores it.  Unless there is a good reason to do otherwise, the action they take will usually be in accordance with the National Police Chiefs' Council's guidance on speeding enforcement. In a 40mph limit this is as follows Up to 45mph - no action. Between 46mph and 53mph - offer a course Between 54mph and 65mph - offer a fixed penalty Over 65mph - prosecution in court So you can see that 54mph should see you offered a fixed penalty. Three weeks is not overly long for a fixed penalty offer to arrive. As well as that, there has been Easter in that period which will have slowed things down a bit. However, I would suggest that if it gets to about two months from the offence date and you have still heard nohing, I would contact the ticket office for the area where you were stopped to see if anything has been sent to you. Of course this raises the danger that you might be "stirring the hornets' nest". But in all honesty, if the police have decided to take no action, you jogging their memory should not really influence them. The bigger danger, IMHO, is that your fixed penalty offer may have been sent but lost and if you do not respond it will lapse. This will see the police revert to option (3) above. Whilst there is a mechanism in these circumstances  to persuade the court to sentence you at the fixed penalty level (rather than in accordance with the normal guidelines which will see a harsher penalty), it relies on them believing you when you say you did not received an offer. In any case it is aggravation you could well do without so for the sake of a phone call, I'd enquire if it was me.  I think I've answered all your questions but if I can help further just let me know. Just a tip - if you are offered a fixed penalty be sure to submit your driving licence details as instructed. I've seen lots of instances where a driver has not done this. There will be no reminder and no second chance; your £100 will be refunded and the police will prosecute you through the courts.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Monarch tactis in claiming compensation


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4184 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

My flight from Luton to Rome in April this year was delayed over 6 hours..... Monarch went through the usual oh your claim has been placed on hold till the EU ruling...

 

I contacted them early October pointing out they knew what the judgment was ina s much as their appeal had been denied and the original judgment stood, and would they like to settle now...

 

They responded we will wait on the judgment on the 23/10/2012....

 

They are putting as many obstructions in claimants way as possible, insisting on each individual passenger filling in a claim form, and asking for all sorts of information , boarding passes , and original paperwork and passport copies..

 

Over and above that I also had the letter they gave us at the airport apologizing for the "technical problem"...

 

in the EU ruling it states 14 days for payment...they have told me that ain't happening.. actually couldn't believe the blasé attitude of the claims handler...it was more or less, couldnt care less, its not even been assessed yet!!!

 

So county court paperwork will be completed and sent of in the next 48 hours.:-x:-x

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

Link to post
Share on other sites

My flight from Luton to Rome in April this year was delayed over 6 hours..... Monarch went through the usual oh your claim has been placed on hold till the EU ruling...

 

I contacted them early October pointing out they knew what the judgment was ina s much as their appeal had been denied and the original judgment stood, and would they like to settle now...

 

They responded we will wait on the judgment on the 23/10/2012....

 

They are putting as many obstructions in claimants way as possible, insisting on each individual passenger filling in a claim form, and asking for all sorts of information , boarding passes , and original paperwork and passport copies..

 

Over and above that I also had the letter they gave us at the airport apologizing for the "technical problem"...

 

in the EU ruling it states 14 days for payment...they have told me that ain't happening.. actually couldn't believe the blasé attitude of the claims handler...it was more or less, couldnt care less, its not even been assessed yet!!!

 

So county court paperwork will be completed and sent of in the next 48 hours.:-x:-x

 

Indeed the airline is putting up some barriers, but it is trying to standardise claims by requesting passengers to complete a claims form. You can of course set your own timescale by sending a Notice before Action and including a reasonable timetable by which the airline should settle your claim or provide a full valid defence before you take further action.

 

There is no 14 day or any other timescale by when the airline should issue compensation or deal with your claim so not sure where you have got this from.

Link to post
Share on other sites

It is in the EU judgment...that is where it came from...

 

The CAA are advising if nothing within 28 days make contact with them and they will take it up....

 

The original claims form Monarch were issuing, was onyl 2 pages this has now been revised to 4...

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

Link to post
Share on other sites

the Letter before action has already been sent...and a reasonable timescale was set....

 

They have know the ruling since May/June and knew the appeal had been lost, they have had ample time to make the preparations for claims and they have had mine since April but put it on hold....

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

Link to post
Share on other sites

It is in the EU judgment...that is where it came from...

 

The CAA are advising if nothing within 28 days make contact with them and they will take it up....

 

The original claims form Monarch were issuing, was onyl 2 pages this has now been revised to 4...

 

the letter before actionlink3.gif has already been sent...and a reasonable timescale was set....

 

They have know the ruling since May/June and knew the appeal had been lost, they have had ample time to make the preparations for claims and they have had mine since April but put it on hold....

 

There is no mention of 14 days to settle in either the Regulation or the judgment as this is a matter for National courts to decide upon.

 

The CAA, as you are probably aware cannot take action to settle individual claims themselves and as you have sent a letter before action already, you appear ready to start legal proceedings in any case without resorting to the CAA.

 

The claim form is here: https://www.dropbox.com/s/fimcgnqennoear1/EU%20Compensation%20Claim%20Form%20for%20a%20Delayed%20flight%20%281%29.pdf

 

I agree that airlines should have planned for the many claims they are now receiving since they almost certainly knew the game was up in May once the Legal Opinion was published but they probably only launched this action in any case to delay the inevitable.

Link to post
Share on other sites

The claim form is here: https://www.dropbox.com/s/fimcgnqenn...%20%281%29.pdf

 

that is the 2nd version, not the original claim form sent out..........

 

Why would you suggest filling in another claim form??

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

Link to post
Share on other sites

If you check the thread you copied and pasted the link from, you will find that the CAA have already told people who have contacted with regards the airlines taking 6-8 weeks to settle or even look at, thier advice is give 28 days and then contact the CAA who will then approach the airlines.

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

Link to post
Share on other sites

there appears to be only 1 interested party ME and 1 responder you!

 

If you wished to give "interested parties " sight of the form them might I suggest you actually start your own thread for that specific purpose!!!! Instead of hijacking a thread for general information purposes!

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

Link to post
Share on other sites

There may indeed be 323 views....... but that is all they are views!! apart from you, no one else has contributed....

 

I did not ask for information relating to a claim form....I did not ask if anyone had a copy of one....

 

I merely pointed out what Monarch were asking claimants to do!!!

 

sorry I must have missed the assistance offered...:|

Edited by jacqui_o
Cityboy is becoming argumentative and hijackign thread for his own reasons

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

Link to post
Share on other sites

maybe if responders got less atitude back there would be less views and more replys

 

sorry but why have a go at someone who was just trying to help

  • Haha 1

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...