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    • just to be clear here..... the DVLA do not send letters if a drivers licence address differs from any car's V5C that shows the same driver as it's registered keeper.
    • sorry she is a private individual, the cars are parking on her land. she can clamp the cars. only firms were outlawed from doing it bazza. thats what the victims of people dumping cars on their drives near airports did and they didn't not get prosecuted.    
    • The DVLA keeps two records of you. One as a driver and one for your car. If they differ you might find out in around a month when they will send you a reminder as well as to your other half for their car. If you receive nothing then you can be fairly sure that you were tailgating though wouldn't explain why they didn't pick up your car on one of drive past their cameras. However even if you do get a PCN later then your situation will not change. The current PCN does not comply with the Protection of Freedoms Act 2012 Schedule 4 which is the main law that covers private parking. It doesn't comply for two reasons. 1. Section 9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN states 47 minutes which are the arrival and departure times not the time you were actually parked. if you subtract the time you took to drive from the entrance. look for a parking place  park in it perhaps having to manoeuvre a couple of times to fit within the lines and unload the children reloading the children getting seat belts on  driving to the exit stopping for cars pedestrians on the way you may well find that the actual time you were parked was quite likely to be around ten minutes over the required time.  Motorists are allowed a MINIMUM of ten minutes Grace period [something that the rogues in the parking industry conveniently forget-the word minimum] . So it could be that you did not overstay. 2] Sectio9 [2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN does not include the words in brackets and in 2a the Act included the word "must". Another fail. What those failures mean is that MET cannot transfer the liability to pay the charge from the driver to the keeper. Only the driver is now liable which is why we recommend our members not to appeal. It is so easy to reveal who was driving by saying "when I parked the car" than "when the driver parked the car".  As long as they don't know who was driving they have little chance of winning in court. This is partly because Courts do not accept that the driver and the keeper are the same person. And because anyone with a valid motor insurance policy is able to drive your cars. It is a shame that you are too far away to get photos of the car park signage. It is often poor and quite often the parking rogues lose in Court on their poor signage alone. I hope hat you can now relax and not panic about the PCN. You will receive many letters from Met, their unregulated debt collectors and sixth rate solicitors threatening you with ever higher amounts of money. The poor dears have never read the Act which states quite clearly that the maximum sum that can be charged is the amount on the signs. The Act has only been in force for 12 years so it may take a  few more years for the penny to drop.  You can safely ignore everything they send you unless or until they send you a Letter of Claim. Just come back to us if they do send one of those love letters to you and we will advise on a snotty letter to send them. In the meantime go on and enjoy your life. Continue reading other threads and if you do get any worrying letters let us know. 
    • Hopefully the ANPR cameras didn't pick up the two vehicles, but I don't think you're out of the woods just yet. MET's "work" consists of sending out hundreds of these invoices every week so yours might be a few days behind your partner's. There is also the matter of Royal Mail.  I once sold two second-hand books to someone on eBay.  Weirdly the cost of sending them separately was less than the cost of sending them in one parcel.  So to save a few bob I sent them seperately.  One turned up the next day.  One arrived after four days.  They were  sent from the same post office at the same time! But let's hope I'm being too pessimistic. Please update us of any developments.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Jeep - Rejecting a vehicle


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We bought a Jeep Grand Cherokee last week on Wednesday, but the day after purchase on the Thursday the kick down became intermittent. This happened again on the Friday so we never used the vehicle again as in my opinion it was dangerous to drive.

On the Monday we contacted the dealer who collected the vehicle on the Tuesday, but their service department was unable to rectify the fault. The second hand car dealer then sent the vehicle to a franchised Jeep dealer who has had it since Wednesday this week.

Unfortunately although the franchised dealer has experienced the fault while test driving, they have been unable to pinpoint the issue and resolve it as no fault code is showing up on their diagnostic machine. Another test drive and no fault, but a third test drive fault appeared.

In the meantime, we do have a loan car from the dealer however it is manual so can’t really use it anyway and can understand that as fault is intermittent and can take time to resolve. We don’t blame the dealer as there is no ways they could have known about the intermittent kick down. However no one can give us a time frame which could be days, weeks or even months before the repair is completed.

The other concern is that every one including us may think the fault is resolved, but a year or two later the fault may re-appear so we are rapidly losing faith in this particular vehicle. However as it would be an inherent fault we may be covered under SOGA, but don’t want the hassles later on anyway.

Our HP agreement states that we have a "Right of withdrawal” and it is available to us for 14 days after the agreement is executed. If we wish to withdraw, we need to advise them in writing or orally by phone. If we go down this route and don't return the vehicle then we need to pay the credit in full which is understandable, however no mention of what happens if you return the vehicle.

Our deposit was almost one third of the cost price of the vehicle, plus we paid 6 months tax and insurance costs. In addition, another £90 for tow bar electrics and a spare key. Probably a total of about £3500! We cannot afford to lose this type of money.

I am not sure whether we should officially reject the vehicle and execute a “Right of withdrawal”. Our concern is if we use the latter and want to buy another vehicle on finance, we may have issues. I suppose we could ask the fiancé company to “hold” the finance for us while we look for another suitable vehicle.

Can anyone offer any advice on the above please? Thanks.

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Do you know the fault code and can you post it?

 

That is the problem. No fault code is showing, but the mechanic at the Jeep franchise has experienced the problem while on a test drive. We have sort of lost all faith in this vehicle especially with a main dealer not being able to locate the fault!

We will be writing to the dealer and finance company invoking our right of withdrawal so that even if the fault disappears there is a written record of what may be an inherent fault. We have no issues with dealer who has been very helpful and is unlikely to have known about the fault at time of sale due to it being very intermittent, but we would rather source another vehicle.

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It could be an inherrant condition of the vehicle i.e. it meets the design and operation of the vehicle. Unfortunately you don't post the age and mileage or exactly which varient. Some auto boxes "learn" driving styles and when there has been a change of ownership this has been known to cause issues. I've come across similar issues before and have been sent to investigate where no fault could be found. Invariably it rectify's itself but as I have not a lot of experience on American 4X4's I cannot say with any certaincey that this might be the issue.

 

Now if you had bought a proper english 4X4 I might have a better clue as to how to progress.

 

You've got to admit though surfer, that Cherokee is a pig ugly and dated vehicle!!!

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I was looking for something more reliable than a Landrover as they are known for unreliablity. It appears the fault was a poor connection in the wiring to the turbo boost. Seems to be running okay now.

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I'd like that explained a bit more. Kickdown operates by closing a valve in the gearbox and isn't really related at all to the turbo. Of course they can work in conjunction with each other, but that's not kick down.

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All I know is that if I pressed the accelerator, it would not change down and take off although it would downshift and upshift on normal driving. I am no mechanic so have to assume what they tell me is correct.

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Be certain to keep safe any paperwork for this and if you haven't been given any, then get some. Should this happen again you will be able to refer it back as an inherent fault which was there at purchase.

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Be certain to keep safe any paperwork for this and if you haven't been given any, then get some. Should this happen again you will be able to refer it back as an inherent fault which was there at purchase.

 

Thanks to this forum I am aware of the inherent fault bit and have logged in writing the complaint with the finance company and the dealer plus I asked the Jeep franchise for a copy of the invoice they were giving the dealer. Only difference is that they removed the costs.

The dealer has been first class and very helpful to the extent that they supplied a loan car.

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We have recently bought a 2005 Jeep Grand Cherokee CRD Limited with 60,500 miles on the clock and full service history,

some with the main dealer (1st 3 years).

 

Although mechanically these vehicles are fairly sound as they have a Mercedes engine and a good transmission box,

they tend to suffer from electrical/software failures which can be expensive.

 

Warranty Wise seem to offer a good deal for the vehicle at £60 per month plus as long as have not claimed, you can cancel giving 30 days notice.

My only concern is that your card is debited and no DD is raised.

 

They advise that in case of insufficient funds the payment is declined and no charges are incurred.

 

We have never ever bought an extended warranty previously as we have always bought Toyota cars

which in comparison have been fairly low tech and easy to repair.

 

One could always put the £60 into a savings account, but if several months down the line you require a repair costing £500 you have a problem.

Do you have an opinion on these extended car warranties? Thanks.

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i tend to find many extended warranties have too many hidden get out clauses.

across the whole product range not just with vehicles.

 

buying from a dealer SOGA gives you free come back

 

but could be limited .

 

http://www.oft.gov.uk/business-advice/treating-customers-fairly/sogahome/forcustomers

 

http://www.adviceguide.org.uk/england/consumer_e/consumer1_cars_and_other_vehicles_e/cars_buying_a_secondhand_car_e.htm

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have a very real concern with Warranty Wise now.

 

I thought I would do an online quote to see what the price would be if I decided to take out a warranty.

 

I filled in the car details and my name and contact number and at the bottom of the page clicked the "Continue" button

to take me to the next page which then showed the options plus the prices.

 

At no time did I click on a "submit" button although I did untick the box for normal marketing clause.

 

While I was deliberating the prices, the phone rang and it was Warranty Wise enquiring if I was interested in one of their policies!

 

I told them in no uncertain terms that I did not expect a phone as at no time had I agreed to them obtaining my details.

 

Surely this should not be happening as I had not submitted my details to them?

 

Can companies lift your details from a web page even though you have not submitted it to them?

 

Does seem to be very ethical!

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Just to add, unfortunately when they contacted me, they made it sound good and I agreed over the phone provided that the first payment was taken on the coming Wednesday. After the phone call I tried to find their T & Cs on the website, but it s a bit difficult. Anyway this morning I phone them to cancel and straight away I am told that they need it in writing. Why is the cancellation required in writing if the original contract was verbal? I could not find this requirement anywhere on their website. Sent an email anyway to cover myself.

On speaking with the rep this morning, I was told that the person who handles the cancellation is not at work until later in the day. Everything is now beginning to get a bit iffy especially as I do not want the first payment processed even though the agreement only starts on 20th November 2012. I now realise why payments are card payments and not direct debits as recurring payments on a card are very difficult to stop!

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I now realise why payments are card payments and not direct debits as recurring payments on a card are very difficult to stop!

 

Quite easy to stop. Report your card lost and get a replacement.

 

Couple of days without card so prepare for that.

PUTTING IT IN WRITING & KEEPING COPIES IS A MUST FOR SUCCESS

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Phoned them again to cancel and this time I was told that in their T & Cs it states cancellation must be writing.

 

I was then transferred to someone else and when I advised that I did not have the T & Cs as I had only agreed yesterday,

 

my verbal cancellation should be good enough.

 

She agreed and advised that they would not process the payment and they would cancel the policy.

 

Hopefully this will happen, but we need to wait until Friday.

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You 'will' come out the loser with an extended warranty. £60 per month is almost a mortgage, put it in a savings account or under the mattress, it's safer.

 

That I agree with the above and will try it. :madgrin: My other concern is how they were able to obtain my contact details prior to be submitting and details plus being on TPS. I ticked the box for not passing on my info also.

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That I agree with the above and will try it. :madgrin: My other concern is how they were able to obtain my contact details prior to be submitting and details plus being on TPS. I ticked the box for not passing on my info also.

 

Ticking a box means nothing were commissions are involved. A £60 per month policy over four years would bring nealy 2k in commissions. I'd risk passing on your details for that sort of money.

PUTTING IT IN WRITING & KEEPING COPIES IS A MUST FOR SUCCESS

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Ticking a box means nothing were commissions are involved. A £60 per month policy over four years would bring nealy 2k in commissions. I'd risk passing on your details for that sort of money.

 

 

Still do not know how they got my details?

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Attached is a copy of their terms and conditions. On checking what is covered there seems to be a glaring omission regarding software updates to rectify faults. Generally many modern cars require software updates to repair a fault. Software updates can also be expensive. In addition on numerous occasions a diagnostic machine is necessary to generate fault codes to allow the mechanic to determine the source of the fault.

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Logically, software updates should be free especially if they are to rectify a fault. Afterall, ii is their cock-up in not fully testing it before implimentation to start with that caused a problem.

The time to connect the laptop to it and do the update cost the garage nothing and they were probably issued the update at no cost to boot.

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Logically, software updates should be free especially if they are to rectify a fault. Afterall, ii is their cock-up in not fully testing it before implimentation to start with that caused a problem.

The time to connect the laptop to it and do the update cost the garage nothing and they were probably issued the update at no cost to boot.

Jeep garage want £35 to do an update on my 2005 vehicle which is out of warranty. See http://www.wkjeeps.com/tsb/tsb_wk_2400206.pdf I have an issue with the heater on auto mode. Seems the previous owner ignored the issue and sued it on manual, however if you accidentally click on auto, you lose heat and the only to get it back is to ensure controls are all on manual and then to re-start Jeep.

 

PS I was not going to claim this on the warranty if I had gone ahead with it as the vehicle is still covered by SOGA at present..

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