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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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new universal credit


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should be but it will probably be less...and you have to wait a month to get it...

 

so if you get roughly £140 every 2 weeks now when the universal credit comes in you'll get that amount every month instead? :shock:

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i would guess that

 

  • if you now got £140 esa/jsa per fortnight, you will probably end up with £280 a month (or something similar)
  • if you now got £140 esa/jsa and £160 hb per fortnight, you will probably end up with £600 a month (or something similar)

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i would guess that

 

  • if you now got £140 esa/jsa per fortnight, you will probably end up with £280 a month (or something similar)
  • if you now got £140 esa/jsa and £160 hb per fortnight, you will probably end up with £600 a month (or something similar)

 

thats ok, i thought that if the get £140 now every 2 weeks when the universal credit comes in you'll only get £140 a month :oops:

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There's a Universal Credit calculator here:

 

http://policyinpractice.co.uk/universal-credit/universal-credit-calculator/

 

Whether it bears any relation to actual reality, I know not.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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It may well mean you can bulk buy and get some things a little cheaper. It won't necessarily be all bad.

 

Well, it looks like it's a done deal so lets just hope that they sort out whatever the problems are with the technical side of things. I do think it's going to make life very hard for elderly people - my Mum struggles filling out the paper forms, never mind doing it on the internet. In fact, she wouldn't even know how to open an internet browser, and not everyone has children who can help them.

 

I can see the logic in paying monthly - most bills are monthly, I suppose.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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I do know what you mean. I went from fortnightly JSA, to weekly paid, back to fortnightly JSA and my next job will most likely be monthly paid. It causes total havoc financially.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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It's definitely easier managing week to week than month to month. Sadly, don't think there's much chance of getting weekly paid again in my line of work - it's all monthly salaried.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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It may well mean you can bulk buy and get some things a little cheaper. It won't necessarily be all bad.

 

My god an answer not doom and gloom :jaw:

 

Basically this is one of the good things to come of this Universal Credit. You want to get yourselves over to the MSE forums and look at the old style and the shopping bits. You can get some amazing deals on decent food if you buy in bulk.

 

My biggest saving is in the fact I buy a 10kg bag of Thai fragrant jasmine rice for £15-20. It's literally under a tea cup per person for a portion and that's a whole heap of portions. Not all rice is equal and Thai Jasmin is the best and most versatile imho I love the stuff. That and couscous.

 

Now back to doom and gloom god help anybody with an issue especially where an entry error = computer say no and the temp JCP staffer can't figure it. At least in the old days you'd only not receive part of your multiple benefit income.

 

Plus it is only simpler in applying for it and receiving a single monthly payment. That's it!

 

The underlying regulations and the multiple calculations for tiers, evidence provision etc are far far far more complex! To a point of most folks will not know what the hell is going on!

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the obvious problem with internet forms is sending in evidence, I did my DLA claim online and when they rang me it hit me that I didnt send any evidence because of the way I submitted the claim.

 

I am not overly against internet claims as I can barely write now and its very hard for me to do a DWP form since they so huge. But I can defenitly see the faults behind the idea.

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the obvious problem with internet forms is sending in evidence, I did my DLA claim online and when they rang me it hit me that I didnt send any evidence because of the way I submitted the claim.
This is one of the reasons it may fall over, if evidence or documents have to either be scanned and faxed over by JCP or sent via royal mail, what would be the advantage of a digital system in terms of speed and simplicity?

 

People are going to muck up online claims, (possibly the reason for the new £50 fine for 'deliberate' mistakes on forms) BDC's will still have to sort things out over the phone. The DWP have promised face-to-face assistance, from who and where? JCP will be my guess, but whoever get's lumbered with it will need training on the new system along with all the BDC staff, all this is meant to come to pass by this time next year?

 

I'm not holding my breath.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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I work in JCP and imo I have as much confidence in the new system as I had in the HMRC Tax Credits system when it was introduced 2002/3 which is not very much at all :o

 

In answer to the question previously asked about money if you are paid £142 fortnightly then yes it would £284 if paid 4 weekly but calender monthly is different, £142 x 26 = £3692.00 per annum and divide by 12 for a month figure = £307.67.

 

I await to see how it will work but anticipate the customer service diary will be fully booked all day every day

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there was a press report the other day, which stated that osbourne is trying to block the introduction of UC by IDS as the cost is now getting prohibitive, and there is concerns that the system will not work

 

It hasn't been thought through very well, one issue is it basically removes working tax credits and replaces it with....very little. I can't see that it does encourage work - especially self employed work, which is well supported by the current tax credits system.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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It's impossible for it to work. For that we'd need to develop a database of unheard of complexity with hardly any budget in no time at all, so it's nonsense from the off. What it does do is get IDS in a lot of papers and importantly in America too where he's been interviewed about all this, as the great reformer. He loves all that does IDS. This folly, this vanity, is starting to cost and that's why Osborne wants him gone.

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I can't see how scanned or faxed documents from the claimant could be acceptible as there would be a wide possibility of fraudulent claims. Surely original documents of supporting evidence would be needed and then somehow tied up to the original online claim. Unless I've misunderstood the concept it sounds very messy and cumbersome.

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It's impossible for it to work. For that we'd need to develop a database of unheard of complexity with hardly any budget in no time at all, so it's nonsense from the off. What it does do is get IDS in a lot of papers and importantly in America too where he's been interviewed about all this, as the great reformer. He loves all that does IDS. This folly, this vanity, is starting to cost and that's why Osborne wants him gone.

 

Well said.

 

It's his vanity project, he wants to get in the history book as the one who reformed the welfare state, fool thinks people will put him and Nye Bevan in the same category. :|

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