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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mortgage payments on JSA-qualifying periods


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Hello everyone I am hoping someone will be able to answer my question regarding my mortgage payments while I am on JSA.

 

Here is my dilemma. I was made redundant last year after 22 years as a civil servant. I received JSA contribution based for the maximum six months and have since been receiving JSA income based. I recently started to receive payments of my mortgage interest from the DWP. I have been offer a job - albeit a part time temporary job which will finish in January. My dilemma is will I have to wait nine months again before I can receive my mortgage interest payments again or is there a linking period between my two claims as I will have only been employed for around 4 months. I am reluctant to take a part time job if it means losing my interest payments and will have to wait nine months again when I reclaim in the new year. I am desperate to work and would love a full time job but this is the only job I have been offered.

 

I really don't know what to do and the DWP have been really unhelpful. They won't give me information without having my name and national insurance number and I don't want to give it if I decide not to take the temporary part time job and they say I've not been actively seeking employment.

Please help me.

 

Thanks Flippy

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The mortgage section is a specialist area so the number you call which is a contact centre are unable to give advice as the majority have no benefit knowledge.

 

http://www.dwp.gov.uk/docs/vol04.pdf

 

I found this section through browsing a link posted on a similar thread :o

Qualifying period for housing costs already served

23716 Most eligible housing costs have a QP (see DMG 23650 et seq). Such a QP may have to be served again following a break in entitlement to JSA(IB), ESA(IR) or IS. But there is a linking rule for cases where the QP has already been served when entitlement to JSA(IB), ESA(IR) or IS ends.

23717 The linking rule applies if1, immediately before entitlement ended, housing costs

  1. were payable on the previous claim (in full or in part)

  1. or
  2. would have been payable (in full or in part) but for a non-dependant deduction (see DMG 23756 et seq).

23718 In such a case, treat the claimant as continuously in receipt of JSA(IB), ESA(IR) or IS for any period of 52 weeks or less1 during which they were not entitled because

1.

the claimant or partner

1.1

had started employment as an employed or S/E earner or

 

1 IS (Gen) Regs, Sch 3, para 14(13); IS (Gen) (JSA Consequential Amdts) Regs 96, reg 32; JSA Regs, Sch 2, para 13(15) & (18)(1)©; ESA Regs, Sch 6, para 15(18)

Vol 4 Amendment 34 July 2011

1.2

had increased their hours in such employment or

1.3

was taking active steps to become employed or S/E under a prescribed government scheme2 and

2.

the claimant or partner

2.1

was in remunerative work or

2.2

had income that exceeds the applicable amount. For IS this includes includes cases where the income was equal to the applicable amount.

1 IS (Gen) Regs, Sch 3, para 14(12); IS (Gen) (JSA Consequential Amdts) Regs 96, reg 32; JSA Regs, Sch 2, para 13(14) & 18(1)©; 2 reg 19(1)®(i) to (iii); ESA Regs, Sch 6, para 15(17)

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